TrueCommerce EDI Solutions is a cloud-based distribution platform that helps businesses automate the entire lifecycle of electronic data interchange (EDI) through data backup, end-to-end integration and order processing. Key features include document archiving, data format translation, AS2 capability, EDI testing and reporting/analytics.
Designed for distributors, wholesalers, manufacturers and suppliers, TrueCommerce EDI Solutions allows firms to manage electronic documents by collecting various types of data including purchase orders, invoices and more. The centralized tool enables enterprises to exchange EDI documents with trading partners based on multiple protocols such as XML, ASC X12 and UN/EDIFACT syntax. Additionally, the system helps display trading partner maps via plug-in tools to format outbound EDI transactions according to client requirements.
TrueCommerce EDI Solutions lets distributors build web forms using built-in business rules and ensuring enterprise compliance. Pricing is available on request and support is extended via documentation, phone and other online measures.
Utente Verificato Specializzazione: Tabacco Numero di dipendenti: 13-50 dipendenti
We deal with high volume customers in our business so utilizing a software system like True Commerce EDI Solutions allows us to manage out time more efficiently. Rarely do we have any changes to make to our EDI mapping once the customer has been established, so the process flows very soothly.
I love the ease of receiving and transmitting EDI files from and to customers. It is also so very time saving to have the ability to transfer orders directly into Quickbooks. When you're dealing with a large customer like Walmart or McLane, you can receive and process large orders quickly.
I have experienced issues with mapping which can be frustrating and time consuming to figure out. It's best to have EDI pros on either side of the transaction to help it flow smoother when issues pop up.
David N. Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti: 51-200 dipendenti
We wanted a solution that was better integrated with our software, much faster, simpler and cheaper to launch new trading partners. We found that a typical partner is up and running at a fraction of the previous time and cost with very little effort and rare to never do we require actual code changes.
There's a great deal of consistency in this product and in the company which is gravely important when dealing with a plethora of trading partners with diverse requirements.
There is a trade-off between great working software and feature rich capabilities. In this I found that it does 90% of what we need it to do well and then 10% it handles in a round about way that in order to make it work would be a tremendously costly undertaking.
Sylvia B. Specializzazione: Prodotti alimentari e bevande Numero di dipendenti: 51-200 dipendenti
The real benefit is in the time and frustration savings of entering orders and ASN's by hand
Ease of use, the importing of hundreds of orders has saved us mega time
very hard to integrate the mapping, this should be able to be done by an individual. I shouln't have to hire a professional ant rediculous hourly rates
Utente Verificato Specializzazione: Vendita al dettaglio Numero di dipendenti: 1.001-5.000 dipendenti
We are a large multi national corp with 3 divisions, and approx 50 trading partners, using Dynamics GP as an ERP.
Integration and transition:
We have been trying for almost a year to get up and running. The teams are inexperienced and have never encountered a company our size. Things that work yesterday don't work today. Programmers are overwriting each other, and there are no standards for how stuff is done. There is no project plan, source code control, issue tracking, or anything else that is standard for a project this size. The response time is days not hours, and many issues they ignore hoping they go away. They have not encountered many of our scenarios which are standard for any company our size.
There are two parts to the solution, one is the web based portal the other is the GP Integration. The web based as a standalone solution is slow and cumbersome, but basically works most of the time. However, the "Raw EDI" is not truly that, there is very poor reporting, and no integration verification.
On the GP side, it many times does not work, doesn't produce the expected results, and "loses" transactions. Being multi-company, many transactions overwrite each other and causes loss of transaction data. The export is slow, ie; I exported 3000+ ASN's and that took 3.5 hrs. There is little in logging and visibility to what is happening behind the scenes.
We were promised the world and got delivered peanuts.
Does not work consistently, implementation team is incompetent.
Omar G. Specializzazione: Materie plastiche Numero di dipendenti: 1.001-5.000 dipendenti
We had the need to implement an EDI Software and TrueCommerce has given us a great experience in support and implementation to receive orders and send invoices by EDI. It´s important to mention that 90% of our Purchase Orders arrive by EDI. There are few suppliers that work with Sage Business Vision
(Our System) andTrueCommerce has worked excellent for us.
We recently implemented the 820 transactions for EDI and the experience was very good.
Their support team is small but very efficient.
It´s easy to use, it integrates well with our system and is very reliable, we have been working with this software for more than 8 years and 90% of our orders arrive by EDI, so it is very important to us have a tool that is always working. Also, there are no errors with the purchase orders (received by EDI), everything is processed as the client requested it.
It is also important for us to be able to send invoices through EDI and it has always been very reliable and easy to track
When a new version of my system comes out it takes 6 months to have a compatible version, so I need to be patient and wait to test the new features.