DiCentral is a cloud-based electronic data interchange (EDI) and supply chain solution that helps businesses of all sizes automate order fulfillment, shipping and receiving. Its key features include transaction monitoring, event analysis, data archiving, reporting and alerts.
The application comes with a community management feature that lets suppliers connect with partners and identify EDI requirements while allowing managers to track incoming/outgoing documents and review data volume. With its dropship module, buyers can complete vendor onboarding, control inventory feeds and handle financial exceptions.
DiCentral integrates with third-party applications such as Microsoft Dynamic 365, SAP, Sage, Netsuite, Oracle, Acumatica, QuickBooks, Xero, Epicor, Acceo Magento, Shopify, Amazon Marketplace, WooCommerce and more. The solution comes with a mobile application for Android and iOS devices while support is provided via email and phone.
Sathish kumar N.
Does not applies
It's user friendly, simple and productive!
We have been using this software for about 3 years now. Overall, we are very pleased with the system, and we cannot imagine trying to conduct our daily business on any other software.
- Very powerful, scalable
- Excellent customer service for implementation AND ongoing needs
- Quick adoption for new employees
Ship Notice/manifest is little complicated for the new users
Once the order line is used for the shipment, It should automatically grey out in order to avoid errors
Faiza K. Specializzazione: Magazzinaggio Numero di dipendenti: 201-500 dipendenti
2) Lead time for implementing UK retailers
3) EDIFACT Mapping
4) Sometimes a lot of resources and time is spent in explaining things to di central team in order to get things done
1) DiWeb turnaround feature is easy to use and understand
2) Customer Support mostly is very responsive
3) Maps customization for US X12 retailers is also great
4) Option to hold data in draft mode is also available
5) Option to print Packing Slip and GS1-128 label is also available
not much that I can think of at the moment.
Scott L. Specializzazione: Industria farmaceutica Numero di dipendenti: 2-10 dipendenti
I find the software relatively easy to use. It is more user friendly than it has been in the past before this system was updated. I allows me to do most of our EDI turnaround without much issue.
There have been at least 2 times, that come to mind, where the system has been down for breaches in security which had prohibited us from accessing our daily orders for 36 hours. We have stringent timelines to meet with many of our customer that upon not fulfilling we are subject to hefty fines.
A lot of the EDI turnaround is automatic and wish New dates for customers could auto populate instead of having to enter the same information each time. I have tired numerous times to set certain criteria to default and it does not seem to stick.
Sally D. Specializzazione: Produzione di alimenti Numero di dipendenti: 2-10 dipendenti
Orders, retrieving, sorting them out, and delivery dates and information is more than important in our business, it gets the job done neatly, saving us a significant amount of time and helping us having everything in order.
What I really enjoy about DiCentral is the navigation easiness. It is uncomplicated and easy to understand, it helps the sorting of orders so you can have them ready on time, neatly and clear so they don't get confused, which is very important in our business. Costumer service is also a plus.
When there is a lockdown it can get you in quite a trouble, as orders still need to get done and delivered. Also when there is an update you need to re enter all the information previously given, I wish there was a way this could be done automatically.
Jon D. Specializzazione: Beni di consumo Numero di dipendenti: 51-200 dipendenti
Overall, you can do all the tasks that you are required to do, and the reach of this EDI is extensie. Unfortunately, the program appears outdated, aside from the look and feel of the UI, there are limitations to certain functions in the program, which can sometimes spend more time than what would generally be required. Should some of the features be refined, the EDI could be quite good.
The functions and reach of the program was good, many options are provided in terms of the task you are trying to complete on DiCentral. Extensive records are kept, including a user history, which is convenient to recall when you need to trace prior steps.
While there are numerous functions, those functions are sometimes dysfunctional, if that makes sense. For instance, creating and submitting advanced shipment notices is rather antiquated, as you need to manually type out the dimensions for each line, as opposed to entering the dimensions for each item and having those dimensions applied to the relative items on the relative lines. The UI is also fairly outdated, but this is more of an aesthetic preference, but it can sometimes lead to navigating being rather complicated.