PENTA is an on-premise and cloud-based construction management and enterprise resource management solution. It is designed to suit mechanical, HVAC, fire protection, industrial and EPC contractors and other specialty contractors including electrical, concrete, utility and roofing. Primary features include construction management, service management, multi-company accounting, project management, equipment management, mobility and enterprise content management.
It allows field service technicians to access work order details and record real-time status including technician time, equipment time, parts and materials and related notes. It allows businesses to analyze their business performance and recognize improvement areas. Team managers can monitor Key Performance Indicators in graphs and forecast future service costs and revenue.
Other features include project management, enterprise content management, customer portal and business intelligence. Support is provided via email and over the phone. Other help options include articles and videos.
Linda M. Specializzazione: Industria edilizia
PENTA for Windows is specifically written for construction, specialty trades, and service. The integration of Project Management and Accounting provides a real time picture of where we are on a project at any given moment. The Project Administration function is an excellent paperless environment and has been a winner with our clients.
The Accounting module is, of course, my favorite. In the product we used prior to PENTA, we never had a balanced Trial Balance at the end of the month. We had to do hours of reconciliation to bring it back into balance. The Trial Balance in PENTA has never been out of balance. We can trust the information we get from the system without fail.
We have the ability to modify the financial reports to fit our needs for each entity, and this is common throughout PENTA. It is very user-friendly.
PENTA Technologies provides a level of support rarely found in companies today. We have been with PENTA since 1998 and have not looked back.
The product is user-friendly and industry-specific. It provides an open database which allows us to pull information from PENTA in formats to fit the needs of the end user.
PENTA Technologies is a professional organization with the best talent in the field of construction software. While everyone is professional in their interaction with clients, they also make you feel like a family member. I loved my past visits to PENTA and hope to have many more.
I can't think of anything I don't like. The things I do not like are on our plate, not PENTA's. We are not utilizing the program to its full capacity but hope to have that remedied by the end of the year.
Make sure you ask PENTA for a demonstration. You will not be sorry.
Sheila B. Specializzazione: Opere pubbliche
What I like best about this product is that it is pretty intuitive to use. I do not get confused with new setup tools, and that PENTA is consistent from product to product on how they label and identify items. PENTA has always been willing to work with us to develop new products and make upgrade to our system as we need them which is great.
The only issues I have had is that PENTA has not always been ready to implement there products with new technology, for instance service management on tablets. I know this version is coming out on the next upgrade, which will help us out greatly.
Make sure you understand how you want to use the end product of your data collection. Like most financial and job tracking systems, the systems are only as good as the data that is entered and collected. You also need to understand how to export your data, in order to utilized it for internal reporting.
Kimberly W. Specializzazione: Industria edilizia Numero di dipendenti: 501-1.000 dipendenti
Overall, PENTA does what we need it to do. It isn't sleek and sexy like other software, but their support staff is always available if we have any concerns.
PENTA is a true ERP. The functionality of the software met our needs for project management, accounting, as well as payroll. Our IT department is able to create reports very easily based on what our needs are.
I wish there was a more in depth HRIS system to utilize. It is important to know that what you put into the system is what you will get out so if you are not utilizing all aspects then you will be missing pertinent information to analyze. I also wish there was a way for the user to create their own reports outside of the workbench so I did not have to rely so heavily on our IT department.
Bonnie K. Specializzazione: Industria edilizia
We are a company with multiple entities in various types of construction industries. PENTA offers the versatility to adapt to different types of construction industries such as telecommunication, outside plant, private network and electrical contracting industries. The flexibility within PENTA allows us to use the job costing and service management software in various ways to meet our accounting and job costing needs in each of our organizations.
In the past, getting information out of PENTA electronically was difficult. However, PENTA listened to their customers and has created a new product enhancement that is currently available that allows users to get information out of the software and in a downloadable format into Excel.
PENTA is continually evaluating and adapting their software in attempt to keep up with ever-changing technology. Since we converted to PENTA software, they have added several value-add products to stay current with technology changes. A few of these added products or enhancements include Mobile Field reporting, Workflow Processes, Document Imaging, & Workbench. It is important to evaluate whether a software company is growing and attracting new customers by staying current with technology and the current market.
Tim S. Specializzazione: Industria edilizia
PENTA has a solid product that is well-engineered. Their staff is very experienced and knows the industry.
The current UI is somewhat dated. It is usable, but it needs to be updated, made consistent, and made to work on both PC and mobile platforms.
As with any ERP evaluation, get past the hype and sales and into the details. Define your "must-have" processes and then evaluate the software. Be open to process modification to fit the software. Do not modify the software. Make sure you have solid buy-in from the top down for the project.