Informazioni su ITarian

ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets administrators remotely scan operating systems and install updates. ITarian offers remote monitoring and management functionality, which assists professionals with keeping a track of device status, performance and active resources using built-in wizards and a centralized dashboard. Features include remote file access, audit logs, white-label capabilities, file transfer, role-based access and multiple user groups. Additionally, users can handle remote devices, mange processes and browse folders or files across connected devices. Ticket management module in ITarian assists managers with designing custom workflows to streamline various operations such as responding to customer queries, assigning tickets to agents and escalating issues. It is available as a free version and annual subscriptions. Support is provided via phone, email, and other online measures.
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Prezzo di ITarian

ITarian dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di ITarian è disponibile a partire da 1,25 USD/anno.

Prezzo di partenza:
1,25 USD/anno
Versione gratuita:
Prova gratuita:

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Recensioni su ITarian

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
5
Funzionalità
5
Facilità d'uso
5
Assistenza al cliente
4,5
5 recensioni su 5 Vedi tutte le recensioni
Utente Verificato
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 9/10/2019

Fantastic products & Support

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Vantaggi

Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Inconvenienti

could have snmp monitoring for snmp walks

Chris M.
  • Settore: Proprietà immobiliari
  • Dimensioni dell'azienda: 201-500 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
4

5
Data della recensione: 8/4/2021

Exacta Review of ITarian

Very good. We will not be moving on from them in the forseeable future.

Vantaggi

Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Inconvenienti

There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Mark B.
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 501-1.000 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

4
Data della recensione: 23/9/2020

works exactly as expected

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Vantaggi

This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Inconvenienti

The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

Michael M.
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 22/2/2020

Great Product, outstanding price

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Vantaggi

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Inconvenienti

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Shon O.
  • Settore: Commercio all'ingrosso
  • Dimensioni dell'azienda: 201-500 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
0

5
Data della recensione: 15/8/2019

Rock solid RMM for FREE

Vantaggi

Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Inconvenienti

Lack of multiple AV support, kind of steers you towards their paid product.

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