Informazioni su DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency. Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens. DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures.
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Prezzo di DeskAlerts

DeskAlerts non dispone di un piano gratuito ma offre una versione di prova gratuita.

Prezzo di partenza:
Non specificato dal fornitore
Versione gratuita:
No
Prova gratuita:

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Recensioni su DeskAlerts

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
5
Facilità d'uso
4,5
Assistenza al cliente
5
5 recensioni su 5 Vedi tutte le recensioni
Utente Verificato
  • Settore: Salute mentale
  • Dimensioni dell'azienda: 201-500 dipendenti
  • Ogni settimana di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
0

5
Data della recensione: 5/4/2019

Great for company-wide alerts

DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.

Vantaggi

I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.

Inconvenienti

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

Olivier J.
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 5.001-10.000 dipendenti
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

4
Data della recensione: 16/3/2021

Good tool for instant notification

We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources.
You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.

Vantaggi

Easy to use to reach users to inform them about important information.
Good layout and capabilities.
Delegation is possible to allw users to use the tool for their own purposes.

Inconvenienti

Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.

Luc L.
  • Settore: Amministrazione pubblica
  • Dimensioni dell'azienda: 501-1.000 dipendenti
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

4
Data della recensione: 12/10/2018

Works great.

Vantaggi

Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.

Inconvenienti

A few bugs here and there but they update often so you usually won't be dealing with them for long.

Risposta di DeskAlerts

Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update.

Data risposta: 3/3/2021
Nick W.
  • Settore: Istruzione superiore
  • Dimensioni dell'azienda: 5.001-10.000 dipendenti
  • Ogni mese di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 10/6/2021

Excellent piece of software

DeskAlerts allows us to quickly and easily communicate with our users and, critically, allows us to report on who has (and hasn't) received the alerts. The alerts are very configurable and allow us to send fully branded messages at the click of a button (or two)

Vantaggi

Easy and intuitive to send out mass (or targeted) communications to our users. Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development. DeskAlerts is being actively developed and improved with new features and tweaks to existing ones.

Inconvenienti

Older versions of the software could be a bit clunky and buggy, but the latest versions have been much better.

Bruno L.
  • Settore: Ospedali e sistemi sanitari
  • Dimensioni dell'azienda: 1.001-5.000 dipendenti
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 12/6/2019

DeskAlert for our hospital

Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.

Vantaggi

The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations

Inconvenienti

Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.

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