Authorize.Net is a cloud-based payment processing software that helps streamline the submission of customer transactions to the payment processing networks. Designed for resellers, merchants and small businesses, the platform provides solutions for the management of e-commerce outflows, mobile credit card readers, mobile payments, virtual point of sales and monthly billings.
Authorize.Net’s key features include advanced fraud detection, security of customer information, types of payment processes, automation of recurring bills, an account updater, invoicing and a checkout module. Additionally, the software offers an affiliate program, which helps individuals and businesses to take advantage of monthly commissions when they refer Authorize.Net to their clients. Further, it facilitates the management of credit card and e-check payment processes via websites, mail order, telephone order, retail stores, call centers and other sources.
Authorize.Net is available on monthly subscriptions and 24/7 support is extended via phone, email and an online help desk.
Keyana K. Specializzazione: Internet Numero di dipendenti: 13-50 dipendenti
Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.
I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.
Brian W. Specializzazione: Vendita al dettaglio Numero di dipendenti: 13-50 dipendenti
Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.
Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.
Heather M. Specializzazione: Software informatici Numero di dipendenti: 51-200 dipendenti
Great experience over all. It has run smoothly for us for years.
Easy awesome way to have your payments run through your merchant account. We have ours integrated with a billing system and it run's smoothly with virtually zero problems.
There is not a printable format for the eCheck monthly statement so that makes it cumbersome to enter the fees.
Jay M. Specializzazione: Marketing e pubblicità Numero di dipendenti: 2-10 dipendenti
I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk
I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.
My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.
Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.
It was very easy to set up recurring payments and sync with my webmaster.
- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter
Brittany C. Specializzazione: Marketing e pubblicità Numero di dipendenti: 13-50 dipendenti
It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.
The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.