Informazioni su Talkwalker

Talkwalker is a social media analytics solution that helps businesses of all sizes with analytics, social listening and influencer marketing platforms. The solution enables users to benchmark branding and campaigns with KPI frameworks, data-driven insights and reporting analytics. The platform offers products including Command Center, AI Engine, Free Tools, Analytics, Video Recognition, Influencer One and Quick Search. Talkwalker's key features comprise key findings, automated reports, social listening, data analysis, consumer insights, image recognition, real-time trend research, content ideation and more. Additionally, the platform provides a customizable screen allowing users to display engagement and reach metrics with story widgets. Talkwalker offers one API that streams with BI, CRM or customized solutions. Pricing of the platform is based on a monthly or annual subscription and support is extended via email, phone, live chat and documentation.
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Prezzo di Talkwalker

Talkwalker dispone di un piano gratuito e offre una versione di prova gratuita.

Starting Price:
Non specificato dal fornitore
Pricing Details:
Basic Plan: $9,600/year. Contact Talkwalker for Corporate and Enterprise pricing details.
Versione gratuita:
Prova gratuita:

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Recensioni su Talkwalker

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4
Funzionalità
4
Facilità d'uso
4
Assistenza al cliente
4
5 recensioni su 17 Vedi tutte le recensioni
Maria B.
  • Industry: Marketing e pubblicità
  • Company size: 11-50 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
5
Facilità d'uso
3
Assistenza al cliente
5

5
Data della recensione: 25/7/2019

The sky's the limit!

Vantaggi

Talkwalker is incredibly customizable. Once you've had a proper demo/training on this tool, honestly the sky is the limit with what you can do. I really enjoy using this product for social monitoring purposes and pulling data to build reports. It is a lot more accurate than other similar tools out there (that I have used) especially when calculating social sentiment. You can also build customized reports right on the platform or email reports!

Inconvenienti

The tool isn't the most intuitive or user-friendly, but with a proper training you will quickly learn how to use it. There is just soooo much you can use this tool for! I would say you need to be pretty familiar with boolean queries as it functions mostly on that.

Grace H.
  • Industry: Servizi e tecnologie dell'informazione
  • Company size: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
4

4
Data della recensione: 3/3/2021

Excellent product for the analysis and monitoring of social networks

This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas.

Vantaggi

It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed.

Inconvenienti

It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly.

Utente Verificato
  • Industry: Servizi e tecnologie dell'informazione
  • Company size: 501-1.000 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
3

3
Data della recensione: 18/8/2019

Talkwalker- Though presentation is good but poor data minning capacity

Not so much satisfied but it helped me in better visualization of data and help me understanding more metrics of analytics. But the overall experience is not so good

Vantaggi

It has lots of filters which give us many choices to make our data more specific and precise. Apart from this it visualization is awesome and that makes it very cool to use as we have everything on screen whatever we need. It is quite easy to use and query formation is also good. But the most important thing is that it has a separate dashboard thing in it which helps to segregate multiple clients.

Inconvenienti

Data mining is very poor and sentiment tagging is also very poor. No when can trust in its data as it could be wrong. Second thing is that it shows different data on the dashboard and when we download it then data count become different

Alternative considerate

Meltwater

Perché scegliere Talkwalker

It was an organizational decision but Sysomos in its last part of subscriptions was making too many mistakes like data inefficiency and server problems
Guido N.
  • Industry: Marketing e pubblicità
  • Company size: 11-50 dipendenti
  • Ogni settimana di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

4
Data della recensione: 5/12/2020

Web listening made simple (but with limits)

We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products.

Vantaggi

I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest.

Inconvenienti

Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs.

Loïc B.
  • Industry: Relazioni pubbliche e comunicazioni
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
4

4
Data della recensione: 13/1/2017

Great product

Talkwalker works flawlessly and enables anyone to get relevant insights at a glance. The software is really user-friendly, and has many settings that can be finely customized. The monitoring is good and accurate (almost all online media types are supported, as well as print and broadcast). Reports and dashboards are easy to made and easy to share (via email on a scheduled basis for instance), every type of data (charts, publications etc) can be exported in various formats (csv, ppt, xls etc.). or even embedded on other platforms (via json, xml, rss feed...). This is useful to do further analysis on the data collected. Alerts work well, which is very valuable when doing crisis communication. Besides, new features are added regularly and customer support is great. I would totally recommend it.

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