Mattia S. Specializzazione: Produzione di apparecchi elettrici/elettronici Numero di dipendenti: 2-10 dipendenti
sono contento e spero vengano abbassati i costi
è molto intuitivo ed è semplice da utilizzare
costa troppo e dovrebbero essere più funzioni per integrare tutti social più importanti
Stefan P. Specializzazione: Editoria Numero di dipendenti: 2-10 dipendenti
Overall it's very useful and suits our business needs.
Zoho Social is easy to use and comes with a whole host of useful features that suit our business needs!
The interface to schedule social-media posts is very intuitive and straightforward to use, but allows for all the customisation you could wish for.
- You cannot customise posts for different social networks at the point of creation
- The repeat scheduling is limited to weekly or monthly and cannot be customised to - say - every 10 days, or once a fortnight.
Melissa P. Specializzazione: Gestione formativa Numero di dipendenti: 501-1.000 dipendenti
Zoho has a robust suite of inexpensive high powered programs. I have been searching for my social media management unicorn and have tried nearly everything on the market. Zoho Social offers a great value for the cost compared to other programs, is easy to use, including on the mobile app and I was able to receive 6 months free on their COVID 19 plan.
Zoho social was easy to implement and begin using. Love the SmartQ feature and it seems to interface with Instagram better than other programs.
Does not have automatic image resizing so photos have to be readjusted at times.
Utente Verificato Specializzazione: Marketing e pubblicità Numero di dipendenti: 2-10 dipendenti
The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.
We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.
Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.
Rachel S. Specializzazione: Design Numero di dipendenti: 2-10 dipendenti
It has been very easy and simple to use. Even when I did have an issue, customer support got back to me really quick with my answer.
I primarily used the soho social feature and I found it extremely helpful that I was able to connect all my social channels to it. I could then plan and schedule all my social media posts across all my channels for as far out as I wanted to. This helped me a lot and I knew I didn't have to worry about it on a daily basis.
A few times I wanted to post multiple images to my instagram channel and I was not able to do this. But that was minor. There were so many features that I have not even been able to use yet so I cannot say that there was anything that I liked least.