Informazioni su WorkWave Route Manager

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/routes as needed, confirm driver ETAs and more. Users can build optimal routes as well as utilize features like drag-and-drop, best-fit for assigning last minute orders and alerts on violations. Route Manager allows drivers to sync updates back to the office via the mobile app. They can receive routes, capture proof of delivery, check in and out of stops and mark orders as reschedule or skipped. In addition, planners can track drivers and maintain full visibility when GPS tracking is activated.
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Video di WorkWave Route Manager
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Prezzo di WorkWave Route Manager

WorkWave Route Manager non dispone di un piano gratuito.

Prezzo di partenza:
Non specificato dal fornitore
Dettagli sul prezzo:
Contact WorkWave for pricing information or a quote.
Versione gratuita:
No
Prova gratuita:
N/D

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Recensioni su WorkWave Route Manager

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
3,8
Funzionalità
4,0
Facilità d'uso
4,1
Assistenza al cliente
4,3
5 recensioni su 61 Vedi tutte le recensioni
Carmen D.
  • Settore: Trasporti/Trasporto merci/Ferrovie
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

5
Data della recensione: 12/12/2018

Great routing tool

Overall, very pleased with WorkWave

Vantaggi

GPS tracking and the ability for our customers to acknowledge delivery using the app.

Inconvenienti

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose

William M.
  • Settore: Prodotti alimentari e bevande
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
3
Facilità d'uso
5
Assistenza al cliente
4

4
Data della recensione: 10/11/2020

Love routing with Workwave!

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.

Vantaggi

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS.
- Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales team
- The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful. We give user access to sales team to monitor the BOL's so we can bill accordingly.
- Importing and exporting are effortless. We can build spreadsheet with all the data of our routes which we enjoy very much.
- Ability to put shift duration restrictions on how much time a unit can be utilized for

Inconvenienti

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly.
- We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us
- That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.

Alternative considerate

Verizon Connect, Onfleet, Motive e Samsara

Perché passare a WorkWave Route Manager

We are very passionate of getting our produce to the customer as fresh as possible and on time. We deal with Chefs, Independents, Donation partners, DSD and DC's ranging from receiving windows/ operating hours/ appointment times. All those factors create a deep complexity which WorkWave is able to do with ease (although I do tweak its optimized routing almost daily given many variables) which is convenient.

Risposta di WorkWave

Hi William,

Thank you for your great review! We are so happy that Route Manager has been able to elevate your customers' and employees' experience. It is amazing that you were able to successfully launch up to 100+ new stores with minor complications logistically. We look forward to continuing our relationship with Bowery Farming!

Data risposta: 12/11/2020
Michael A.
  • Settore: Servizi ai consumatori
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
1
Caratteristiche
2
Facilità d'uso
1
Assistenza al cliente
1

1
Data della recensione: 16/9/2021

Disappointing software

Frustrating and disappointing with no improvements in sight.

Vantaggi

The only thing I think works well is the notification. It will send a notification whenever a setting is violated.

Inconvenienti

Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identification information like vehicle VIN number, license plate, drivers name. There is only one description field so if a driver switches vehicles and someone forgets to update the name on it it's nearly impossible to tie the device back to the vehicle. The default breadcrumb color is white and the map it's imposed against is mostly white so you can't see the breadcrumb on the map. You can't setup scheduled emails to push driver behavior reports to you on a regular basis and since there's also no dashboard you're constantly having to pull reports and make sense of the Excel data it exports. Reports are limited to a certain number of days data you can pull. The features and user experience is NOT intuitive. The only reason I've continued to use this product is because we have the device wired directly into our vehicles and cost to uninstall them and install a different brand just isn't worth it. This feels like a piece of software designed in the 90's and forgotten about by Workwave.

Steven K.
  • Settore: Opere pubbliche
  • Dimensioni dell'azienda: 1.001-5.000 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 18/10/2021

This product is best in class!

Vantaggi

Workwave is a very flexible product and easy to use. The integration with our work order management system was very easy and we were able to improve our field technician productivity by 25%.

Inconvenienti

The inability to color code the order pins that are displayed on the map has been brought up by several different internal user groups.

Alternative considerate

Route4Me

Perché scegliere WorkWave Route Manager

Cost

Perché passare a WorkWave Route Manager

The cost, ease of use of the API and feature set were the main determining factors in the purchase of WorkWave.

Risposta di WorkWave

Thank you for the 5 star review! We are so glad you are finding success with our solutions.

Data risposta: 22/10/2021
Eliezer C.
  • Settore: Industria edilizia
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 1/4/2021

Best yet

Vantaggi

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Inconvenienti

I am still trying to figure out how to put together the maintenance plans.

Alternative considerate

Fleetio

Perché scegliere WorkWave Route Manager

Verizon connect didn't have Dispatching for orders the way i needed it to be. Roadwarrior didn't track the driver efficiently. Only through the phone GPS but didn't track the behavior.

Software precedente

Verizon Connect e RoadWarrior

Perché passare a WorkWave Route Manager

Workwave route manager had everything that i was looking for.

Risposta di WorkWave

Hi Eliezer!

Thank you for your review. We are so happy that Route Manager had everything you were looking for, and that you are finding your tasks seamless with our integrations. We look forward to continuing to drive Decor Builders Hardware forward with our routing solutions!

Data risposta: 6/4/2021

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