Odoo is a fully integrated and customizable open-source suite of business applications including sales, CRM, project management, manufacturing, inventory, accounting and other business needs in one software solution. Odoo was designed to meet the needs of companies of all sizes and budgets.
The depth of integration within Odoo helps users to reduce redundant manual processes. Every module is interconnected to provide an integrated experience from app to app, and users can automate many processes that would otherwise require manual inputs into multiple applications. Odoo keeps all business functions in one place allowing teams to collaborate with other departments from one unified platform.
Odoo is open-source software and offers security features to business technology and software development communities around the world. The Odoo market offers numerous modules and apps that are suitable for a variety of business needs.
All of my systems and customer data are centralized in one easy to use system
As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.
Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.
Risposta: Odoo 26/12/2017
Thanks for the review VCloud9 team! We are excited to hear how your experience with other ERP systems like Netsuite has helped to identify key value indicators when doing software implementation. We look forward to continuously adding value to your projects in the future!
Utente Verificato Specializzazione: Aeronautica e industria aerospaziale Numero di dipendenti: 201-500 dipendenti
Awesome. We were able to implement several modules with minimal costs. Enterprise version with Studio and Odoo support package was sufficient for vanilla standard software implementation. The learning curve is short we were able to train SMEs and onboard functionality quickly.
Rich functionality to cover the requirements of manufacturing facility. Relatively inexpensive to use compared to products in its category. Studio app in the very friendly to make many changes required during implementation.
On premise installation requires additional skillset not easily available in the market.
Djowie V. Specializzazione: Commercio all'ingrosso Numero di dipendenti: 13-50 dipendenti
The software is good but find a good implementation partner. Do not go into business with Odoo consultants.
The software has many functions out of the box. Odoo studio is a great addition to the software. It needs improvement but the idea is really good.
We paid for a support pack (25 hours), but the support is terrible. When you send an email you have to wait for many days and send multiple reminders to get a reply. Not once but multiple times. I wanted my money back because simply nothing was happening. Our implementation was delayed because of this. They admitted the terrible service but didn;t want to give me my money back for the support pack. After sending multiple emails and skype calls i finally got the money compensated in months of subscription.
Wes S. Specializzazione: Vendita al dettaglio Numero di dipendenti: 13-50 dipendenti
I love the software. It is awesome. Evaluate the software - it is excellent.
I have been a software salesperson and I know software salespeople are prone to exaggerate. The Odoo sales team is an extraordinary group of deceivers.
Support needs a systemic overhaul.
The elegance of the connectivity of the software. It is very obvious the design was incredibly well thought out. Any module being added, 3rd party or otherwise, usually has a seamless integration. The software is simply awesome.
The support is frankly shameful. They would do far better to publish out-dated documents and say that the software is not supported. Support does not answer questions, they stall, they deflect, and when that fails, they fall back on asking for an "Odoo only" version of the software to test the problem. You cannot operate Odoo without third party software and to attempt to extract third party software and somehow give them access to a version of the software they can test is ridiculous. They should, in those instances, just have the guts to say they're just not going to help you.
Rajiv R. Specializzazione: Beni di consumo Numero di dipendenti: 13-50 dipendenti
We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.
-Odoo has a vast array of applications that appear very user friendly
-Can automate several manual functions that occur day-to-day
-Accessible on the go
-Have the ability to customize the system to meet your company's needs
-Setting up and configuring the database is almost impossible without support
- Several technical bugs and glitches
-Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders)
-Can be slow at times
-Support has slow turn around times
-Sales Team overpromises and under-delivers
Risposta: Odoo 23/8/2019
Hi Rajiv, thanks for your review. We are sorry to hear you had challenges with configuration. While self-implementation is free, we typically recommend getting technical services either internally, with Odoo directly, or with one of our thousands of Official Partner organizations worldwide. We give you many different options so you can choose the one that is right for you; but please get in contact with us if we can help in any way! :)