Informazioni su EngageBay

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relationships with customers and retain them for a lifetime. Features of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management and more. It comes with a built-in CRM, which allows firms to manage and track all activities across customers, leads and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement and more. EngageBay enables businesses to use Zapier and Xero integration to connect the platform with several third-party applications such as Salesforce, Intercom, MailChimp, Hubspot and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone and email.
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Prezzo di EngageBay

EngageBay dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di EngageBay è disponibile a partire da 9,99 USD/mese.

Prezzo di partenza:
9,99 USD/mese Visualizza dettagli sui prezzi
Versione gratuita:
Sì
Prova gratuita:
Sì

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Recensioni su EngageBay

Valutazione complessiva

4,5
( 73 recensioni )
Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
5
5 recensioni su 73 Vedi tutte le recensioni
Ian N.
  • Settore: Marketing e pubblicità
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5
5
Data della recensione: 9/10/2020

Great Product and Service

A pleasure to work with, really want to do anything thy can to help you out.

Vantaggi

Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.

Inconvenienti

There is nothing to add here but the form has to have 40 characters!

Risposta di EngageBay

Thanks for the review Ian.

Data risposta: 16/10/2020
Sian M.
  • Settore: Media online
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5
5
Data della recensione: 8/10/2020

Sophisticated Software

We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Vantaggi

How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

Inconvenienti

The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

Risposta di EngageBay

Thanks for the review Sian.

Data risposta: 16/10/2020
Niall M.
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Prova gratuita
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5
5
Data della recensione: 23/6/2021

Incredible value or money CRM

Vantaggi

Features rich with ease of use at it's core for a fraction of the price of it's big competitors. After a long frustrating search for a suitable CRM I couldn't be happier with Engage Bay and it's wealth of features.

Inconvenienti

A few weeks into the free trial, No cons that I can see yet.

Ryno V.
  • Settore: Marketing e pubblicità
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni settimana di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
3
3
Data della recensione: 6/11/2020

EngageBay if you are on a budget

It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in. It is efficient if you are really on a budget.

Vantaggi

The price of this product is what is appealing, some aspects are easy to use but there are some that are frustrating.

Inconvenienti

When building landing pages you have to manually optimize the pages for mobile, whereas many other tools implement the mobile optimization automatically.

Fabian M.
  • Settore: E-learning
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5
5
Data della recensione: 15/4/2021

Why I switched to EngageBay

I am so happy that I found engagebay!

Vantaggi

I really signed up for so many softwares. I needed GetResponse, HubSpot, funnel.io & automate.io to build my Funnel. It cost me 1,2k a month. EngageBay has all that functions in one. And its so sheep. The support is so good and fast.

Inconvenienti

The dashboard reporting. Its not bad at all. But for my situation, I could need more customizability to create a KPI Dashboard.

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