Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and automate workflow by providing real-time status updates on when orders are processed, filled, and shipped.
Lead Commerce is offered as a cloud-based system, which means users can access all its features from wherever they may be working, as long as they have an Internet connection. Lead Commerce enables users to book orders in a variety of methods, including cash, purchase orders, store credits, and more.
The system offers both B2B and B2C eCommerce capabilities, along with real-time rates and labels for all major shipping providers (USPS, UPS, and FedEx). It also provides full inventory management and multi-channel capabilities to sell in online marketplaces such as Amazon, eBay, and Etsy.
Christina M. Specializzazione: Vendita al dettaglio
So far, the best thing about Lead Commerce is their high level of concern for customer satisfaction. Lead Commerce is working really hard to make sure that they understand our needs and the way our company works and they are working to provide innovative solutions to our particular needs. We feel like our business is important to them! They have created a staging area, so we can see the software now, even though we haven't launched.
We don't have any negatives at this point. We are hoping to launch in mid-June.
I would recommend comparing several companies. We went from 5 potential to 3 potential to Lead Commerce, because they best fit our needs. I would also recommend reading reviews to help narrow the search.
Chris J. Specializzazione: Vendita al dettaglio
The product is quick and simple to use, easily does what we need it to do and is feature rich for growth. They are extremely easy to work with and always willing to help.
It's easy of use and the quickness of the application. It's easily customizes for our needs without having to put in a ticket and wait for changes to be coded in our specific instance.
Check out the features they have built into the system that isn't something that needs to be added on later or scripted.
Jeremy E. Specializzazione: Articoli sportivi Numero di dipendenti: 2-10 dipendenti
Worst experience working with another company. Unprofessional, slow, rude, arrogant. Went back to QuickBooks it was so bad.
There is no good feature, option or anything positive to say about this company from our experience.
Customer service, software, implementation, communication, price.
Gary Y. Specializzazione: Salute, benessere e fitness Numero di dipendenti: 13-50 dipendenti
We have experience with two other inventory management software programs, but were interested in updating our stores and moving to something in the cloud. We have found Lead Commerce to be more difficult to use, have fewer features, and some glaring omissions (doesn't import that actual sales price from the online store, doesn't import the bill to address). The usual response is to move to the Enterprise version, which might be an option if we felt better about what we'd been sold and told we were buying. It is also very difficult to get through on the phone, and even more difficult to identify a senior management person who might be able to address our concerns.
It can be accessed on line.
Options and templates are very limited.
Probably adequate for a smaller company with only a few products.
Lead Commerce is one of the most powerful and flexible hosted platforms around. It offers a very robust solution.
- Flexibility through it's attribute system that allows you to define your own data
- Powerfully inventory management features
- Rapid development cycle with regular enhancements
- Reliable ecommerce features
- Security that comes through a hosted solution
- As an up and comer there are fewer developers available who know the templating system
- Not a good solution for someone looking to start a quick ecommerce store