Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged.
Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships.
Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness.
Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.
Wendy K. Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti: 501-1.000 dipendenti
Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.
Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.
Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.
Know your user group and their ability to adapt to a new tool. There is a change management element to Bullhorn so it is best to prepare people for life after implementation. Your Project Manager for implementation will be invaluable after Go Live as they will know the ins and outs of your configuration- this person should be someone that you will retain in the organization as they will be your Super Guru.
Cathy C. Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 51-200 dipendenti
I have been using Bullhorn for many years and my experience always have been wonderful. There has been a few times it went down but we fixed quickly. There are a lot of functions to know and learn but it does everything and can do anything you need to be successful.
I like Bullhorn for many reasons. The ease in using it; the amount of different thing you can use it for; the technical support is great and retrieving reports are easy to get.
The least thing I like about BH is when it goes down; it does get fixed quickly tho. There is not much else I can say as it does the job very well for me.
Jack M. Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 201-500 dipendenti
It was fine at best. It's not a tool I would highly recommend to other individuals.
For recruiters this is a great tool for everyone to get access to other employees posts, comments, etc. Someone could easily pick up where someone else left off.
It was not an easy tool to navigate. There was difficulty pulling certain reports. Constantly ran into issues where we had to contact support.
Stacey D. Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 13-50 dipendenti
Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.
Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.
Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.
Casee L. Specializzazione: Marketing e pubblicità Numero di dipendenti: 501-1.000 dipendenti
My experience with Bullhorn as our internal ATS has been less than stellar. Overall, I do think it's a good product, but I do not think it is for the corporate side of things. I think this system is much more beneficial for recruiting agencies who are hiring at multiple clients. However, for recruiters that are only hiring internally, it is extremely clunky and very difficult to use.
One of the main pros is the cost, it is definitely an affordable system that fit well within our budget. Also, it does look appealing to the eye when looking at a first glance.
Unfortunately, I have many more cons that pros for this system. First, the training during implementation was horrible. The person that was training me clearly was not trained herself and made it very difficult to pick up on the different areas of the system. Then, the entire implementation process has been a nightmare. It was extremely difficult for my tech team to even get the system up and running, which months later it still isn't. During the implementation, I was told several times by the trainer that we had no Account Manager or sole point of contact at Bullhorn, but that everything had to go through the help desk. About 5 months into having access to the system, I found out that not only did I have an Account Manager the whole time that I was never told about, but it was actually the person who sold me the system in the first place. Also, it has been extremely difficult to integrate Bullhorn with Indeed, which is where we get a large portion of our applicants from. Lastly, I do not find this system user friendly at all. It is very clunky and hard to navigate, there are just too many moving parts. You need to go to several areas to do one small thing in the system which is very frustrating when you are pressed for time.
My recommendation to others is to do your research. If you are an agency recruiter, this could be a great system for you! If you are on the corporate side, I would research enough to see if all these moving parts are necessary for you and if not, use a system that is more geared towards internal staffing.
Risposta: Emily 11/10/2016
I'm extremely sorry to hear that Bullhorn is not fitting your needs. We strive to provide useful and meaningful training and services, and I'm sorry to hear that we have not met that goal for you. Please feel free to connect with me via email ([email protected]) if you would like to further discuss these issues and how Bullhorn can improve to meet your needs. Thank you for taking the time to review us.
Customer Marketing Specialist