ProContractor is a comprehensive estimating accounting, and project management solution designed to help small and midsize contractors manage critical financial operations. Deployed either on-premise or in the cloud, the solution enables users to manage the entire project lifecycle starting from bidding to project completion.
ProContractor offers an integrated estimating feature to allow users to automatically convert bids into projects, including setup of cost and billing codes, project alternates and lien notice setup. The solution automatically calculates the cost of labor, materials and equipment as soon as the project requirements are entered into the system.
The virtual binder feature syncs electronic documents in real time, ensuring that everyone is working on the most updated information. The built-in email communication feature enables contractors to send email alerts to bidders and suppliers or share internal messages across teams. The solution can also be accessed via a mobile app on iOS, Android and Windows mobile devices.
Owen W. Specializzazione: Vetro, ceramica e cemento Numero di dipendenti: 201-500 dipendenti
We are a specialty subcontractor with seven entities doing approximately $50M/revenue, have been growing double digits since ProContractor installation and have been ProContractor users for approximately 3.5 years.
ProContractor is a great all in one integrated system, housing all needs of our business, from estimating and project management through HR (not enrollment) and accounting. All modules are communicating mostly seamlessly and it handles our many intercompany transactions without issue. In addition, for someone who was new to the construction industry as an accounting professional when I started using ProContractor, I found it incredibly user friendly and easy to navigate!
As someone who is not extremely IT savvy, my biggest complaint is the out of the box reporting capabilities. Because of the module design, often you can't combine multiple attributes of two different modules into one report, instead you download the information and work with it in Excel. In addition, project management reporting is lacking, especially from a budget to actual perspective, despite all of the necessary information being there (this is from an accounting perspective, but I don't often hear that from our project managers).
Also, the journal entry process is extremely cumbersome - I don't understand why they can't just design an Excel upload template.
Finally, from a customer service perspective, I typically find them to be very responsive; however, for tougher questions or training needs, it is difficult to get them to dedicate time to you or follow-up unless you are persistent (i.e. they always want to try to knock it all out in a one hour phone call). Having said that though, some of our issues are self driven in that we skimped on a few attributes of original adoption/integration in order to save a few dollars.
Kahealani T. Specializzazione: Produzione di apparecchi elettrici/elettronici Numero di dipendenti: 51-200 dipendenti
The day I started @ Cal Coast was the day they went live with the software migration from American Contractor to ProContractor. The software is user friendly enough that I was able to navigate it fairly easy and my biggest challenge was learning how to process tasks the Cal Coast way rather than having to figure out a complicated software. However, the experience for the rest of the users in my office that had worked on AC for the last few years was rather different. Their experience was comparative between AC and PCMX and they experienced more frustration that I did. However, my overall experience remains positive with some constructive feedback for improvements in the future.
This conference has highlighted several areas where I am doing things the "long way" when there are shorter and better ways to get done. It would be great to have a section somewhere that highlights neat little tricks and short cuts to get some of the simple tasks completed. For example, for six months we have been trying to figure out how to make our widgets in those cute little boxes on the dashboard. well we just paid the fee to come to this conference to have someone simply show us to click and drag to the end of the screen to organize our widgets. We were pleased, but it would have been nice to have seen a 2 min tutorial (like they do on YouTube) to show us how to do that.
I like the logic of the product. I feel that if you know what it is you want to do, that if you look hard enough, you will find a way to do it. I like that the categories are fairly organized and easy to follow. I like that I can create almost all my billing forms from the platform and that I can have multiple tabs of the same function open to work on multiple tasks.
I would like the lien management process to be more integrated with the invoicing process. I would like to be able to build my customers billing applications into their customer profile so it can be auto filled through the system. I currently have to process them in separate software (excel, word, or pdf). I would like to have a list of all the shortcut keys so I can avoid using my mouse for faster processing. I would like feedback on suggestions I've submitted for voting. I would also like that voting platform changed as I think the idea I have has value, but it gets lost in the feed and so people don't see it or don't even know about that function in support.
Come to the yearly event. My controller came last year and I came this year. While there are vast improvements that they can make for Procontractor support throughout the event, I have had so many of my little issues and annoyances answered just by being here. Some of them are going to save us a significant amount of costs when we implement them and some of them we are just excited about because we learned to do something faster and more efficiently. The networking experience was also great and we found people right in our backyard (our own customers) that were going through the migration during the same time we were and we could have been a support to each other this whole time. Come to the event.
Dillon G. Specializzazione: Industria edilizia
First, it should be noted that ProContractor is an entity owned and maintained by Viewpoint Construction Software. If anything, my experience has improved since VCS' acquisition of Maxwell Systems. ProContractor does a magnificent job for medium-sized contractors who require some costing rigor in addition to an integrated software package (i.e., including accounting, project management, and estimation in one piece). However, despite the seductiveness of the product's marketing, a considerable amount of thought needs to be invested in determining, analyzing, and comparing your present internal processes from estimation to project closeout with what ProContractor offers. In other words, do not let the marketing materials do the thinking on such a crucial decision for you. ProContractor was designed with industry best practices regarding workflow as well as internal controls in mind, not necessarily simplicity (as with QuickBooks). Many complaints pertinent to supposed extraneous steps actually tie back to how the software, through an impressive yet simple permissions infrastructure, can control who (for example, in accounts payable) enters invoices, approves them, selects them for payment, prints (i.e., has access to) the checks, and posts the transactions. Shortcuts are inexpensive until you realize how expensive fraud and lost trust can become.
I do not dislike this software or the vendor, but this is an excellent opportunity to address points made by others who are dissatisfied with the product, for their disappointment deserves attention from even the most satisfied customer. When my firm adopted ProContractor and dumped QuickBooks Enterprise three years ago (just prior to my hiring, actually), we chose something that was decidedly less impressive upon implementation than presented to the directors during a trade show in Las Vegas. No thought had been given as to how our processes would align with ProContractor's intuition of proper workflow, because we were primarily concerned about fully integrating the firm's processes and procedures within the software ecosystem. We went live in three months flat after intense scrutiny of our costing, project management, and estimation procedures, humbling ourselves along the way through reconciling what we thought we knew with ProContractor's processes architecture and internal controls logic. Granted, we had suggestions (and lots of them) that were heard. Many of them, such as the lien management feature and many of the improvements in iPad integration, can be tied directly to our recommendations. Ultimately, we were satisfied, but that was because our expectations were not to invest in a system that would cater to ourselves without acceptance of potentially radical change, but rather to develop a relationship with the software and vendor that was founded on a trust of the system's logic. From there, we could use the system as a mirror to check our understanding of our business versus how it can function even more efficiently.
More so than anything else, take ample time to ask questions. Ask for a walk-through of a project's life cycle within the system. Invest serious resources into the estimation module, because the estimator is the conductor of the orchestra. His estimates, purchase orders, and project billing parameters can make everyone else's lives profoundly simpler post-implementation. Project management should be well-drilled in the uses of the project set-up, costing, and change management features. Accounting should be aware of much of the project management piece as well as the customer, financial, vendor, employee, and administrative modules to ensure that ultimately, numbers can be trusted and users adequately protected.
Josh L. Specializzazione: Industria edilizia Numero di dipendenti: 13-50 dipendenti
If you are switching systems you will always be a little frustrated in the learning process. Be patient and willing to learn and this software will pay for itself in short time.
I like how the system is integrated together through estimating, accounting, and project management. And all modules work great for the most part. The estimating module with the digital takeoff has saved us so much time and increased our bid accuracy and number of awarded bids.
We moved our data into the cloud service and this was the best move I have made to date with this software. I love being able to be access my desktop where ever I go and our need for IT has almost vanished along with the worry of ever losing data. All the latest updates are done automatically after business hours so there is no down time and we never have to worry that we are not using the latest versions and updates.
This has given me so much freedom to be away from the office and still be connected to day to day operations and our current projects.
The mobile time card app could use some help and development. I really like this addition and it works great most of the time but does need some work. We still use it and I know they are constantly working on making it better so I'm confident one day it will run smooth.
All of my other complaints about the system in whole are so minor I won't even list them.
Heath L. Specializzazione: Industria edilizia Numero di dipendenti: 13-50 dipendenti
Our largest benefit came in the form of consolidating a Takeoff, an Estimating, an Accounting, and a Dropbox account all into one program that adds functionality and mobility.
All of our programming is housed in one program. We were using multiple platforms before, but now Takeoffs, Estimating, Bids, Projects, Accounting are all working together.
The user friendly layout. There is an easy to follow menu or you can create a customized home page with shortcuts to your most used information.
We are on the cloud server and this allows for "shadow" functionality. This allows one user to watch or take part in another users session. Quite useful in training new users, or learning new methods.
We are new to the mobile app, but it has been very promising. Having a multitude of information directly on your phone. Making it easily accessible while at the job-site.
Our only dislike thus far is the ability to create a schedule of tasks (Gantt Chart). While it is possible to create the chart, this can only be generated after the project has been started. We typically offer our customers a schedule in the stage of estimating. Therefore we have to use an outside scheduling program. The other problem is that the Gantt chart needs to be started from scratch. It would be helpful if the chart would use the estimate to generate a list of tasks that can then be assigned.