Informazioni su Really Simple Systems CRM

Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation (SFA) tool while paid edition offers additional tools for marketing and customer service. Really Simple Systems is a modular solution comprising of integrated modules for sales, opportunity, activity, task and document management. With the marketing module, marketers can organize and manage campaigns, send bulk emails, capture and segment leads, track opportunities and more. Really Simple Systems claims to have 99.9 percent uptime with advanced data security measures such as data encryption and real-time data replication between two data centers. The solution generally caters to customers across the United States and the United Kingdom. Government agencies, law firms and financial institutes are some of the industry verticals served by Real Simple Systems.
Really Simple Systems sales dashboard
Really Simple Systems accounts page
Really Simple Systems marketing dashboard
Really Simple Systems opportunities view
Really Simple Systems cases view
Really Simple Systems reports with help drawer
Video di Really Simple Systems CRM
Really Simple Systems sales dashboard-thumb
Really Simple Systems accounts page-thumb
Really Simple Systems marketing dashboard-thumb
Really Simple Systems opportunities view-thumb
Really Simple Systems cases view-thumb

Prezzo di Really Simple Systems CRM

Really Simple Systems CRM dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di Really Simple Systems CRM è disponibile a partire da 14,00 USD/mese.

Prezzo di partenza:
14,00 USD/mese
Dettagli sul prezzo:
Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.
Versione gratuita:
Prova gratuita:

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Recensioni su Really Simple Systems CRM

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4
Facilità d'uso
4,5
Assistenza al cliente
4,5
5 recensioni su 293 Vedi tutte le recensioni
Chris T.
  • Settore: Consulenza manageriale
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Uso Ogni giorno per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 2/10/2018

Cost effective CRM for small business

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Vantaggi

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Inconvenienti

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Risposta di Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Data risposta: 3/10/2018
George A.
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Uso Ogni giorno per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 20/11/2020

Its a Really Simple System, it really is!!

Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.

Vantaggi

I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts

Inconvenienti

I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!

Mark D.
  • Settore: Consulenza manageriale
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Uso Ogni giorno per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 17/3/2021

I think it is absolute quality and value for money, and easy to use

I think they are an impressive team with a great product.. As I said, they got all the core elements right to make it a fantastic choice, especially for the SME market..

Vantaggi

Superb CRM for doing the basics really well and giving you a lot of power for your pounds/Dollars. Support is quick and efficient, I have set up, integrated and modified and added data to an account and had it up and running inside 48 hours... How's that for ease of use!!

Inconvenienti

having sat here trying to think that one out, I don't have a con... or at least I haven't found one yet!

Mabs A.
  • Settore: Contabilità
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
4
Facilità d'uso
4,5
Assistenza al cliente
1

3,5
Data della recensione: 18/11/2015

RSS easy to navigate

Vantaggi

The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.

Inconvenienti

The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.

Debbie B.
  • Settore: Consulenza manageriale
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Uso Ogni giorno per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 12/3/2021

RSS support is first class

The outstanding feature of RRS is their support team, who offer an absolutely excellent service. As a team, we are not particularly tech savvy, so having a support team who you can explain any issues or problems to and who just get on and fix things is such a bonus. No long wait times and things get fixed without any drama. I can't imagine any other provider offering such a great personal service.

Vantaggi

The account pages are a simple set up and really easy to use and easy to customise with information relevant to your individual organisation. No trendy MS type chat boxes, just simple and easy to use records. We have found the customisable fields very useful. Automated email actvity tracking is a good feature, as is the integrated marketing module.

Inconvenienti

We were not able to integrate our phone system into the CRM too easily and unable to API AdobeSign into the system.

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