Informazioni su TherapyNotes

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office. TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more. The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system. TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.
TherapyNotes Software - 1
TherapyNotes Software - 2
TherapyNotes Software - 3
TherapyNotes Software - 4
TherapyNotes Software - 5
TherapyNotes Software - 6
TherapyNotes Software - 1 - anteprima
TherapyNotes Software - 2 - anteprima
TherapyNotes Software - 3 - anteprima
TherapyNotes Software - 4 - anteprima
TherapyNotes Software - 5 - anteprima
TherapyNotes Software - 6 - anteprima

Prezzo di TherapyNotes

TherapyNotes dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di TherapyNotes è disponibile a partire da 25,00 USD/mese.

Prezzo di partenza:
25,00 USD/mese
Dettagli sul prezzo:
For Practice, Clinic, Hospital, Center, or Facility: First clinician - $59/month Additional clinicians - $30/month Interns - $20/month For Non-Profit US Organization: $25/month per clinician 14 cents each for electronic claims 14 cents each for text & phone reminders Free email reminders
Versione gratuita:
Prova gratuita:

Alternative a TherapyNotes

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health...

SimplePractice

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier....

PlanStreet

PlanStreets case management software is tailor-made for social, healthcare and human services organizations. It...

InSync Healthcare Solutions

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured...
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare...

MedicsPremier

MedicsPremier supports comprehensive financial/operational/workflow management and a nearly 100% success rate on first...

Recensioni su TherapyNotes

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
4,5
5 recensioni su 15.264 Vedi tutte le recensioni
Madison (madi) M.
  • Settore: Salute mentale
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 18/1/2020

Phenomenal Customer Care!

Therapy Notes consistently provides me with excellent customer service, quick solutions, and supportive information. I have easily gained more in value than the monthly expense, and it is with a great ease of mind that I use them to support myself and my clients. Thanks for all your hard work!

Vantaggi

+Quick Responses +User friendly +Flexible +Easy to learn +Receptive to feedback

Inconvenienti

-Cost (but still worth it) -No tele-health/online therapy options or direct client scheduling (yet)

Alternative considerate

Therapy Appointment e SimplePractice

Perché passare a TherapyNotes

The easy to use interface allowed for a quick transition to private practice, which made one less stressor on my plate. Greatly appreciated! I also valued the service providers, especially Heather, for helping me to navigate billing in a prompt and manageable way!

Risposta di TherapyNotes

Thanks for the glowing review! There actually is client self scheduling. Call us and we will wall you through setting it up. Thank you!

Data risposta: 20/1/2020
Tammy K.
  • Settore: Salute mentale
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 10/6/2021

Therapy Notes makes billing a Breeze

Therapy Notes made my transition from group practice to private solo practice effortless. They imported my client contact list and populated the demographic info in 1 easy step. They do all the billing from submission to payment with a simple click of a button from me. They provide friendly telephone access to knowledgeable support techniques late evening hours and weekends. They follow up each support call with an email explaining all steps they took during the call and instructions for me to complete any details that may need follow through from me. They make business management a breeze which is saying a lot coming from a completely uninformed therapist like myself. Thank you Therapy Notes😊

Vantaggi

I love the ease of use and practical applications Therapy Notes provides. They do ALL the billing work from submission to payment and they provide telephone access to technicians after hours and weekends.

Inconvenienti

I love everything about Therapy Notes. I have zero complaints.

Alternative considerate

TheraNest e SimplePractice

Perché passare a TherapyNotes

Easy to use and understand tools which frees me to do what I do best - provide counseling services to my clients. Therapy Notes provides telephone contact with Fast, Friendly, and Efficient Support Staff!!!

Risposta di TherapyNotes

Thank you Tammy for the glowing review!

Data risposta: 14/6/2021
Mark C.
  • Settore: Salute mentale
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 15/9/2021

Great Customer Service

Great.

Vantaggi

The platform is easy to use and gives you reminders of notes or documentation you may have let slip. One small thing I like is the fact that you can't write a progress note until you write a treatment plan; that helps me to make sure I've done the treatment plan.
The MAJOR positive to TherapyNotes, though, compared with other online providers, is that it has GREAT customer service. I can call, wait a minute or two at most, and then speak with someone who is patient and knowledgable and who helps me. That is what really sold me on this platform.

Inconvenienti

I wish it included Wiley, but that's a very small quibble.

Marcia R.
  • Settore: Ospedali e sistemi sanitari
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
2
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
5

3
Data della recensione: 7/3/2021

TherapyNotes is strong overall but has numerous problems it hasn't addressed since its...

I wish I had started with a different program. I am not satisfied. I am not all that computer literate and just want something that gets the job done, and I'm too entrenched (and lazy?) to go to something else like SimplePractice.

One more complaint: I have been a psychologist for over 25 years. I don't need the condescending ways that TherapyNotes literally PREVENTS YOU from, rather than cautions you about, doing certain notes out of order. Cautioning is a superb idea. We all get sloppy. Preventing is something altogether different. If I got a lecture (which I did) from someone who received their clinical psych PhD from my alma mater,UCLA, I might not be offended by the condescending tone I received when the woman informed me about the "golden thread" for conceptualizing clients. There was no "we chose to...." They are RIGHT.

And another: you can enter a considerable amount of information, especially in billing, and then be told it can't be stored because it isn't properly allocated, or whatever. Can't they store it and flag it so you can return? I've wasted a lot of time here. There's no way to know in advance that you'll lose the information until you go to save it.

Vantaggi

I like the electronic billing feature and the fact that it receives and allows recording of Electronic Remittance Advice from payers; the scheduling feature; ease of entering initial billing information from electronic ERAs (though there are other huge problems with billing); some aspects of the notes section; customer support by phone (but not via email); hours available for phone support, including weekend; other areas I'm not thinking of at the moment. Even though I can't recommend it, I do think it has many strengths.

Inconvenienti

(1) The billing area has countless flaws that my husband, a software developer on Mac and Windows for nearly 40 years, has called to their attention to no avail. When I note these weaknesses, they sound like it's the first time they've heard about it and "pass it on to their team." If you work with Medicare clients or clients who rely on two insurers, watch out. Most Medicare patients have secondary insurance that does not show up in the billing area so that you basically have to use a cumbersome process to enter secondary payment, and it's not immediately clear who paid what, as payments by each don't show up side-by-side in Billing, each associated with the proper payer. If you aren't a provider for the secondary, you have to use a "trick" to enter it. It is not intuitive overall. (2) While phone support is good, email is poor. I write in thorough explanation of the problem so that it can be solved in one go. Most times I write to them, I get a condescending first response that blows me off and requires another complex email essentially conveying the same information. (3) There is no manual. They've been in business too long for this. (4) The articles don't cover enough. For example, I entered "set place of service." Sounds easy, but no hits. (5) They put a lot of resources into tele-therapy when the pandemic hit, which appeared to divert programmers. They make lots of money; why not hire more?

Risposta di TherapyNotes

Thanks for your feedback. We'll be reaching out directly, particularly so we can clarify what billing issues you're seeing.

1. We're unaware of what flaws you're referring to but, hope to learn more. We do have some improvements coming out soon to improve secondary insurance, so hopefully this will address your concern.
2. We will look into why you received poor email support. The people that answer email are the same people that provide stellar phone support.
3. We have no plans to have a printed manual. The Help Center (support.therapynotes.com) is our digital manual.
4. If you can't find your answers in the help center, please call for support and we'll help out. We are readily available. I agree there's an opportunity to add more content.
5. We didn't divert anyone to work on telehealth. There are 6 development teams, one of which was already working on Telehealth. We are always hiring more developers.

Data risposta: 10/3/2021
Mark senyo A.
  • Settore: Ospedali e sistemi sanitari
  • Dimensioni dell'azienda: 201-500 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
4

4
Data della recensione: 7/7/2021

Therapy Notes helps save a lot of operational and administrative costs

TherapyNotes provides all the needed services that help us run a great Mental Health Department. It allowed us to keep ahead of all the other units in productivity and process efficiency. Their customer service reps were also quite helpful in helping us resolve any issues that come up.

Vantaggi

There are many documentation templates to choose from that allow me to easily customize to suit the different kinds of sessions I juggle through each work day. TherapyNotes also allows note taking right from the To-Do List, which reduces the time spent navigating between different pages and features.

Inconvenienti

Records filing can be improved a bit more with better advanced indexing and tagging. We have had a few cases where we struggled to find documentation that were improperly named by our administrative staff.

Alternative considerate

SimplePractice

Perché passare a TherapyNotes

Because Therapy Notes was much more customized to fit our needs as a mental health department. When I later cofounded my private practice in partnership with a general physician, Simple Practice became the better option for that while we still maintained TherapyNotes for the Hospital Department.

Categorie correlate