Aimsio is a cloud-based field service management solution for businesses of all sizes. It offers contact management, billing and invoicing, inventory management, scheduling and dispatch and work order management.
Aimsio offers a platform that allows businesses to plan, manage and then dispatch resources such as equipment and crew to a project. Users can complete electronic field tickets, purchase orders and forms in the field and track project progress in real time. All data and workflows are also available offline to enable work in areas without internet connection. Users can also geographically tag and visualize where operations take place.
Aimsio checks that safety compliance is reviewed before employees are assigned to work sites, and it also tracks certificate expiry and trainings. All compliance and safety records are stored in one central place to ensure audit readiness.
The solution is available on a monthly subscription basis.
Utente Verificato Specializzazione: Settore petrolifero ed energetico Numero di dipendenti: 51-200 dipendenti
It is easy to keep the projects in the field organized without having to track the employees down. We can communicate through the software. We get the footage and weekly hours and it keeps it very organized.
It is very user friendly. We have not had a problem with communicating and getting what we need back in the office from the field.
There is honestly nothing I do not like about this software. I have yet to run into an issue. The guys in the field use it to send in hours and it is the easiest way for us to keep in contact.
Kayla D. Specializzazione: Settore petrolifero ed energetico Numero di dipendenti: 51-200 dipendenti
I have had the pleasure of working with the Aimsio platform for over 2 years and have not been disappointed. Several features have significantly reduced annoying administrative work that used to severely affect overall efficiency.
For example; the ability to add our own Work Rules to Field Ticket entry which minimizes costly data entry errors. We were able to apply standard rules that data entry should follow and any data that does not follow these rules issues a warning to the user.
Additionally, the system completely syncs with our ERP (Spectrum) which reduces data entry in many ways! Now, equipment, manpower, projects and clients only need to be entered in one system and then they are available in Aimsio for Field use.
And it goes both ways; now Field Tickets, which were previously easily lost/misplaced or hard to read are synced back into our ERP for Payroll and Invoicing. No duplicate entry required.
The overall experience with Aimsio has been top notch! Customer support is always quick to respond to questions and the learning curve for Field Users is next to none!
Easy Learning Curve
Configurable Data Rules
Friendly Customer Service
I have missed most of the experience while this new software was actually put into place. Using the software is easy, but could be more efficient in terms of having to go back and forth between screens when something is new. For me, I am in accounting and find that the only accounting option with this is to export the information into the accounting program - I am not totally comfortable with this. Importing and Exporting in an accounting program has always made me nervous, like you have to really check everything. I have had a poor experience with that in the past. Computers are great - but not 100% trustworthy. However, I can't really comment on it in this program as we have not yet put that into play. We will be though, and I am really hoping it will go smoothly. The way we do use the program seems to be working, with a few tweaks to be made here and there. I find everything entails a lot of steps, which was something I was trying to get away from but....
Overall it is user friendly and simple to learn, seems to keep the data in check and do what it is supposed to do. As far as pricing goes - I think it is very expensive for what it is.
The staff I have worked with are great people. I have worked closer to Abbas Sarraf and I find him to be very smart. He is very helpful and wants very much to make sure you are a happy customer. When it comes to the accounting stuff, his ambition to learn what he needs to learn to understand what you are looking for so he can provide that for you is fantastic.
Too many steps
Taylor O. Specializzazione: Settore petrolifero ed energetico Numero di dipendenti: 2-10 dipendenti
Our experience has been good. It took a while to get to where we are, but it is still pretty good. We had to refine it and tweak it to our standards, but it has become easier to use. I like how simple it is.
I like how simple it is to create invoices. Just a few clicks and its done. It is nice how it includes JHA's and work orders as well.
It has taken a while to get up to the standards we need. It has been a process in figuring out what works, and what doesn't. We also get charged lots of the time when we need changes which is not good.
Saved a lot of time and headaches.
I find the program very easy to use and to navigate through the different options. Reports are very handy.
I am finding an issue with some double billing of items. Sometimes it takes a while to load but that could be our connection.