IntelliShift, a division of VTS, is disrupting multi-use fleet management with a next-generation unified platform. IntelliShift provides an end-to-end cloud-based solution tailored to each customer's operational goals. Solutions include fleet telematics, Inspection software, route management, fuel management, driver safety, compliance, customer management, fleet maintenance, and operational intelligence. IntelliShift provides large organizations with fleets of 100+ vehicles and assets with a fleet management platform that adapts to fit each unique business.
Christopher B. Specializzazione: Prodotti alimentari e bevande Numero di dipendenti: 201-500 dipendenti
Very happy with the software and the system. Calls into the service desk are answered almost immediately.
The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.
New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.
Risposta: Vehicle Tracking Solutions 10/10/2018
Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!
Maggie S. Specializzazione: Produzione di alimenti Numero di dipendenti: 501-1.000 dipendenti
Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.
I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.
I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.
Risposta: Vehicle Tracking Solutions 10/10/2018
Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!
Denise B. Specializzazione: Prodotti alimentari e bevande Numero di dipendenti: 201-500 dipendenti
Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.
How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.
Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).
Risposta: Vehicle Tracking Solutions 29/5/2018
Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!
Ralph V. Specializzazione: Amministrazione pubblica Numero di dipendenti: 13-50 dipendenti
Know where the employees and vehicles are most of the time
Wish it would work in all areas for us. No service in all areas
Risposta: Vehicle Tracking Solutions 29/7/2019
Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.
I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.
Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.
Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.
Risposta: Vehicle Tracking Solutions 13/6/2018
Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!