IntelliShift


Logo di IntelliShift

 

58 recensioni (4.5/5)
 

IntelliShift, a division of VTS, is an enterprise operational intelligence platform that improves the efficiency and effectiveness of your connected fleet management operations. ​Built specifically to provide configurable and tailored solutions to organizations with fleets of 100 or more assets, the IntelliShift platform will fit seamlessly into your 5-year growth plan. The platform provides users with end-to-end visibility of fleet, mobile workforce, customer, and internal operations. Solutions include fleet telematics, route management, fuel management, driver safety, compliance, customer management, maintenance, and operational intelligence. ​​IntelliShift is backed by VTS, a parent company founded in 2002 and recognized for continuous disruption in the market. With deep fleet knowledge and a client-first approach to software, VTS helps organizations scale their connected operations and drive long-term business growth using the power of IoT telematics and fleet management software solutions.

 

Sistemi operativi supportati:
Mac OS, Browser web (indipendente dal sistema operativo), Windows 10

58 recensioni su IntelliShift

 

Christopher B. Specializzazione: Prodotti alimentari e bevande Numero di dipendenti:  201-500 dipendenti Numero di dipendenti:  201-500 dipendenti

5/10/2018

5/10/2018

Fonte della recensione: Capterra

Do You Know Where Your Assets Are?

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Very happy with the software and the system. Calls into the service desk are answered almost immediately.

Vantaggi

The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.

Inconvenienti

New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.

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Risposta: Vehicle Tracking Solutions 10/10/2018

Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

Maggie S. Specializzazione: Produzione di alimenti Numero di dipendenti:  501-1.000 dipendenti Numero di dipendenti:  501-1.000 dipendenti

9/10/2018

9/10/2018

Fonte della recensione: Capterra

Could use some work

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Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

Vantaggi

I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

Inconvenienti

I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

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Risposta: Vehicle Tracking Solutions 10/10/2018

Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!

Ralph V. Specializzazione: Amministrazione pubblica Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

18/7/2019

18/7/2019

Fonte della recensione: Capterra

Silent Passenger

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Vantaggi

Know where the employees and vehicles are most of the time

Inconvenienti

Wish it would work in all areas for us. No service in all areas

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Risposta: Vehicle Tracking Solutions 29/7/2019

Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.

Denise B. Specializzazione: Prodotti alimentari e bevande Numero di dipendenti:  201-500 dipendenti Numero di dipendenti:  201-500 dipendenti

24/5/2018

24/5/2018

Fonte della recensione: Capterra

Great tool to track a fleet of vehicles. Customer Service is wonderful!

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Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.

Vantaggi

How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.

Inconvenienti

Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).

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Risposta: Vehicle Tracking Solutions 29/5/2018

Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!

Utente Verificato

12/6/2018

12/6/2018

Fonte della recensione: Capterra

Easy to use. Great support staff

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I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Vantaggi

Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.

Inconvenienti

Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.

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Risposta: Vehicle Tracking Solutions 13/6/2018

Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!