Bitrix24


 

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.

 

Bitrix24 - Bitrix24 CRM Contact
 
  • Bitrix24 - Bitrix24 CRM Contact
    Bitrix24 CRM Contact
  • Bitrix24 - Bitrix24 Task Management
    Bitrix24 Task Management
  • Bitrix24 - Bitrix24 Video Chat
    Bitrix24 Video Chat
  • Bitrix24 - Bitrix24 Drive
    Bitrix24 Drive
  • Bitrix24 - Bitrix24 Mind Map
    Bitrix24 Mind Map
Sistemi operativi supportati:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Browser web (indipendente dal sistema operativo), Windows 2000, Windows 8, Windows 10

432 recensioni su Bitrix24

 

Awogor M. Specializzazione: Marketing e pubblicità Numero di dipendenti:  2-10 dipendenti Numero di dipendenti:  2-10 dipendenti

9/10/2019

9/10/2019

Fonte della recensione: Capterra

Bitrix24 Is an All in One CRM and Collaboration Platform

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I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.

Vantaggi

Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.

Inconvenienti

Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.

Haris C. Specializzazione: Contabilità Numero di dipendenti:  2-10 dipendenti Numero di dipendenti:  2-10 dipendenti

10/9/2020

10/9/2020

Fonte della recensione: Capterra

Easily the best CRM for its price

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Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Vantaggi

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Inconvenienti

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.

Ven I. Specializzazione: Marketing e pubblicità Numero di dipendenti:  11-50 dipendenti Numero di dipendenti:  11-50 dipendenti

31/1/2020

31/1/2020

Fonte della recensione: Capterra

Good Product but Poor Service - Definitely not located in USA

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I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Vantaggi

User Interface.
Easy navigation
Less Learning Curve

Inconvenienti

They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.

Funmilayo W. Specializzazione: Intrattenimento Numero di dipendenti:  51-200 dipendenti Numero di dipendenti:  51-200 dipendenti

20/7/2020

20/7/2020

Fonte della recensione: Capterra

Tracking made easy

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Vantaggi

Easy to use... you need maximum a day training and you can navigate yourself afterwards

Inconvenienti

Hmmm too many features and it’s a bit hard to navigate

Andrew B. Specializzazione: Vendita al dettaglio Numero di dipendenti:  11-50 dipendenti Numero di dipendenti:  11-50 dipendenti

5/11/2019

5/11/2019

Fonte della recensione: Capterra

Robust, but unpolished

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I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.

Vantaggi

The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.

Inconvenienti

UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.