Thunderbolt Pipeline is a cloud-based bid management system designed for contractors and subcontractors. It offers workforce management tools, customer relationship management (CRM) features, bid tracking and reporting.
Labor forecasting tools help users to estimate how many workers will be needed for upcoming jobs. Labor capacity can be updated as needed to match demand. Field collaboration tools include document and photo sharing, task assignment and automation, triggered reminders and real-time job notes. Users can also receive automated reminders for important dates.
Bid management features help users to view and prioritize active bids. Lost bids are also tracked, and users can view which company won the bid and by how much the bid was lost. Margin reports provide data on the types of projects that produce high revenue, and predictive growth tools are also available.
Pricing is per user per month. Support is offered through an online portal.
Lance W. Specializzazione: Opere pubbliche Numero di dipendenti: 51-200 dipendenti
Thunderbolt has allowed us to not only improve our scheduling and tracking - we now have a much better idea of our hit/miss ratios, which customers to prioritize, etc.
In addition, customer support is immediate and professional. The support team provides feedback to let you know what the issue is/was, how it is being corrected, or how new features are being implemented to improve the software going forward.
Ease of use and customer support is timely and professional.
Nothing I can think of comes to mind. Anything that we have suggested as an improvement is being considered or is already being implemented by the development team as discussed in our last meeting with Thunderbolt.
Response: Thunderbolt Innovation 29/8/2019
Lance - We appreciate having Moss Utilities as a customer and enjoy working with you. Always great to hear how our software is improving business, that's why we do it!
It's incredibly easy for us to pull up Thunderbolt during our weekly bid meetings. Having all of our information for our bids in one place has been hugely beneficial.
Our company loves how responsive team is to our questions and concerns. Team has repeatedly gone above and beyond to make sure Thunderbolt is a software that meets all of our company's needs.
Anything we have disliked about Thunderbolt has been addressed appropriately by the Thunderbolt team.
For example, once we started using Thunderbolt on a daily basis we came across a time management issue when entering in Workforce Phases for each job. Instead of selecting the phase we needed for a job, we had to go through and delete each phase that didn't apply. Once we brought this issue to Team, they suggested bringing in a drop-down menu to select the phase we would need for any given job. This has helped us substantially.
Instant visibility on estimating performance.
Thunderbolt has become a powerful tool for our company. We send out over 100 proposals a month and have struggled at managing the status of each, which initially brought us to the product. Now every proposal is logged into a company wide system where we can update status, easily analyze hit ratios by customer, project type, project value, & margin. Thunderbolt also allows us to simply track monthly estimate volume and individual estimator performance.
Not much to complain about. Any tweak in search ability has been updated promptly by the Thunderbolt team.
It is refreshing to have a software tool that just focuses on one important piece of our business instead of the "jack of all trades" approach that we have found disappointing in similar software offerings.
Bryan H. Specializzazione: Industria edilizia Numero di dipendenti: 201-500 dipendenti
Our company searched for quite a while to find a CRM software that was geared towards construction. We found limited options. Some of the big name sales softwares out there just feel as though they are geared towards large corporate firms and they stop at pipeline and sales tracking. The user experience is geared towards account reps and sales managers.
With Thunderbolt, we feel like we're using something specifically designed for Construction Professionals. The features and reporting we get follow our company's processes to a T - we use the CRM from the initial Bid Invitation right through to project completion. This is much more than just sales tracking. We now have a Customer Database, Bid Schedule, Pipeline (Pending Bids), Historical Data reports, and a Current Project list to help oversee operations. We're able to use this software to see what's happening with our Estimating team, Project Managers, and Field workers from anywhere, anytime.
Chris D. Specializzazione: Industria edilizia Numero di dipendenti: 13-50 dipendenti
Great product to help you determine what types of work your doing and helping you see where your doing the best at and the worst at. While initially there is a lot of data entry to get things up and running. I feel it is well worth it. You want to make sure and enter your final completion amounts on the project and final cost amounts on the projects as you finish them to get more data to help you see how you bid and how you finish. That is one of the features i really like. Take the time to talk to the team at thunderbolt, get it set up right, be diligent with it, and it will help you to see the big picture in your estimating and job profits. Like any software, there are bugs and little quirks here and there. but i can't emphasize enough how quick they are to respond and help or resolve issues. highly recommend. I have not had time to try out the scheduling and resource planning but if it is al usefull as the bid tracking i don't see how you can go wrong.
work in progress reporting
reports that tell you where you do the most work and make the most profit
There wasn't much i did not like. I've tried many software services similar to this and have been happy with my choice to use this service over the others.
Response: Thunderbolt Innovation 15/10/2018
Thank you Chris for the review!