Kyle W. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti: 10.000+ dipendenti
I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.
Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.
Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.
Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.
Renee J. Specializzazione: Studi medici Numero di dipendenti: 201-500 dipendenti
What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.
I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records
Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.
Charlotte B. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti: 10.000+ dipendenti
This software allows medical professionals to easily track and access patient's charts. They have made multiple improvements since first being launched that have aided in the ease of this software. The patient's charts are broken down into various tabs that allows the provider to easily target what information they are looking for instead of skimming through the entire chart. The user also has the ability to make some changes to their page to allow for an even easier use.
The updates on this software occasionally seemed unnecessary while other day-to-day changes were needed first. All updates were eventually addressed, it just seems like priority of changes was skewed.
Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts.
Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.
The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.
Audra W. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti: 10.000+ dipendenti
It has really help with efficiencies in my documentation.
I absolutely love the smartphrases and how it pulls in so much information for me. Definitely increases my speed and efficiency with documentation.
It really takes awhile to build out your templates and create an easy work flow. Lots of work on the front end but it pays off in the end.