Chiron Health is a cloud-based telemedicine management solution designed for practices of all sizes. It offers EMR integration, eligibility check, workflow management, video calling and HIPAA-compliance. Android and iOS apps are available for mobile devices.
Chiron Health allows users to schedule appointments with patients based on practitioner availability. The product integrates with multiple practice management systems such as drchrono, CareCloud, Greenway Health and athenahealth.
Chiron Health also features eligibility checks to verify insurance information and informed consent documentation. The solution is able to automatically calculate patient payments such as co-pay and co-insurance.
Chiron Health also offers patient workflow management, which updates practitioner calendars, sends automated appointment reminders and provides a virtual waiting room after patients have checked-in.
Maggie Y. Specializzazione: Studi medici Numero di dipendenti: 2-10 dipendenti
21/5/2018
21/5/2018
Has made telemedicine EASY to delivery to my patients the past 2+ years. And love the staff's ability to show insurance coverage for these visits..which is invaluable.
Easy to use for patients, clinical staff, and for providers. Integration into Athena for scheduling and for collecting copays. Support staff available at a moment's notice and has been highly responsive to help trouble shoot problems, which are often user error on the patient's end and NOT due to Chiron software or support. Highly responsive company and quality product.
Despite making things as easy as possible for patients, some patients are just slow to adapt to their own local tech challenges but support staff has been very helpful to trouble shoot w/ patients when that does occur, which is a minority of the time. And once someone has troubleshooted it once, they don't need to be again.
Kathy W. Specializzazione: Studi medici Numero di dipendenti: 2-10 dipendenti
3/11/2018
3/11/2018
Easy for patients and providers to use.
Reliable audio and video quality.
Able to expand my practice to other locations without the expense of opening satellite offices.
Great pricing.
Verification of the patient's insurance coverage is not always reliable.
Not as robust as I would like (great features would be a chat box between patient and provider and the ability to share my screen with the patient to show them test results).
Wendy Y. Specializzazione: Salute mentale Numero di dipendenti: 13-50 dipendenti
20/8/2018
20/8/2018
Overall, it is a great platform for connecting with clients. It's helpful that it keeps track of time and the scheduling features are very easy to use. Additionally it allows you to charge clients directly and modify fees if necessary.
It is very straight forward, easy to use, and simplistic in terms of the functions and options.
It tends to freeze and often have issues with volume.
Georgeanne F. Specializzazione: Studi medici Numero di dipendenti: 13-50 dipendenti
20/8/2018
20/8/2018
I have been with Chiron for @ 5 years and am impressed with how they have and continue to integrate functionality. Their support team listens and supports our practice and our patients
It allows me to see patients virtually and bill them in the same session
Reliant upon internet connections which is not always perfect
David P. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti: 2-10 dipendenti
4/4/2018
4/4/2018
increased productivity, increased client satisfaction
Exceptional support and troubleshooting available quickly during times of use, for any problems I am having and end users as well. Easy to set up and use, high quality Chromebook provided, great quality video and audio so long as end user's WiFi connection strong. Great people to work with at all levels of company.
At times quirky, as all software can be. And figuring out the workarounds is key, again as with all software. On the good side, the company is very receptive to feedback and to improving their product and user experience.
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