Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.
Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.
The solution is priced per-user and is on a monthly subscription basis.
Giorgio M. Specializzazione: Banche di investimento Numero di dipendenti: 2-10 dipendenti
Un'esperienza totalmente negativa. Il venditore ci aveva promesso uno sconto sul prodotto all'acquisto di determinate quantità di licenze e lo sconto non è stato quello pattuito. Oltre ad averci detto che una funzionalità era compresa e invece era a pagamento oltre il canone per utente mensile.
Disdire il servizio una volta siglato il contratto è impossibile, non accettano neanche 2/5 giorni di recesso dal contratto. Una volta siglato il contratto è attivo per anno quindi fate attenzione perché continuato a fatturare incuranti dell'utilizzo o meno. E poi alla prima fattura insoluta cedono il credito ad una società di recupero crediti che scrive in continuazione.
Il software è ben strutturato e anche facile da comprendere ma attenti alle cose che sono incluse o meno nel contratto.
Alcune funzionalità non sono chiare, come i collegamenti alle APP di terze parti e soprattutto alcune funzionalità del software sono a pagamento e non costano poco.
Risposta: Wrike 2/9/2020
Thank you for your feedback. We want to hear about both what's working with our product and what we can do better. We'd like to talk with you to better understand your needs and address your concerns. We were unable to identify your account from the information here, so please contact us directly at [email protected]
Gabriel L. Specializzazione: Internet Numero di dipendenti: Lavoratore autonomo
Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.
I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.
I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.
Nathan W. Specializzazione: Marketing e pubblicità Numero di dipendenti: 11-50 dipendenti
Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!
Wrike is very flexible in how you use it. It has MANY different ways to view the same data (list view, table view, kanban board style, etc). It has great options for setting up dashboards, scheduling workloads, managing complex projects, time tracking and reporting on all of that data.
Collaboration is easy with inboxes, @tagging, multiple assignees, document proofing, detailed comments/descriptions, file attachments and more.
We've enjoyed the community feedback aspect of Wrike as well. They take feature suggestions from users and allow others to vote on their usefulness, ultimately becoming a part of the product. Our company has made multiple recommendations which have helped guide the features being developed.
There is a significant amount of learning and coaching required to get up and running properly in Wrike. You WILL need multiple sessions with a Wrike rep to understand all of the functionality and get your groundwork setup correctly to ensure success.
We run into occasional issues where Wrike is slow to respond or a feature doesn't seem to work properly on some days. Luckily these are temporary issues and are usually resolved quickly!
Joelle L. Specializzazione: Software informatici Numero di dipendenti: 51-200 dipendenti
We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.
A few things solidified my decision in discontinuing use of the software:
At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.
Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid
I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.
The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)
Utente Verificato Specializzazione: Istruzione superiore Numero di dipendenti: 51-200 dipendenti
One of my favorite project management tools I’ve used and has been adopted by the bulk of our company. Highly recommend.
This product offers many options and opportunities to customize. There is so much detail available that any and all phases and parts of a project can be stored within the software — no need to utilize a second source.
It does require some time to explore and understand how it all fits together.