Neto is a cloud-based retail management solution that comes with modules such as point of sale (POS), inventory management, customer management and reporting. The solution is suitable for small and midsize retailers and wholesalers. The solution is able to manage fashion stores, tools and hardware, gift shops, toy store, sport and garden equipment.
Neto enables retailers to sell their products through different channels, including online via an e-commerce platform and offline using point of sale. It also enables retailers to receive payments through credit cards and payment portals such as Paypal, Stripe, Authorize.net and others.
Neto’s POS feature enables managers to handle and organize retail operation in multiple locations. The POS can also work offline to avoid downtime and revenue loss due to low or no internet connectivity.
The pricing is on a monthly subscription basis that suits small and midsize retailers and wholesalers.
Pat R. Specializzazione: Articoli sportivi Numero di dipendenti: 2-10 dipendenti
When it comes to online ecommerce software stores in Australia, no one has Neto beat. After trying several other big name 'Shop in a Box' solutions such as Volusion, Shopify and Woo Commerce, we always found our way back to Neto. We now currently run 4 x Neto stores (with intergration into Ebay, Amazon as well as other shopping feeds) and looking to expand to our 5th shortly. We have also noticed that the investment into Neto from Telstra has also helped with customer service and quicker feature and function updates. The IT Support Staff are very helpful and just a phone call away (which you can get to by phone during business hours which I might add, not just an email or chat bot).
It's the simple features and functions that we took for granted such as simple product dimensions which you don't get on Shopify, the integration of local Shipping Carriers that seamlessly integrate to print out shipping consignments that you don't find in other overseas platforms, its reporting capabilities etc. Considering the fact that our first website back in 2000 (when the internet was a baby), it cost us almost $20,000 and didn't even sell anything. Today its worth 10 employees + some. If your seriously considering opening or a running an online store in Australia, Neto has to be on your shortlist or just save yourself the time and headaches and go straight Neto and see the difference yourself.
Features and Functions out of the box are great, there art too many add-on needed as its already more powerful than Shopify, which means no extra App add-ons.
No direct connection with Quickbooks only via OneSaas, which isn't a big deal but would be nice to get a direct intergration.
Aaron J. Specializzazione: Vendita al dettaglio Numero di dipendenti: Lavoratore autonomo
When I decided to launch my online business it was a bit nerv racking and overwhelming. Not knowing where to start or what I needed I continually read article reviews and got advice from family and friends. I decided on Neto as they were an Australian company with local support.
On starting up the trial, you realise just how many features you have at your fingertips. It was a bit of a slow start but after reading through the help docs and watching a couple of introductory videos, I had a reasonable idea of what I needed to get started. The step-by-step guides were my saviour and if I did get stuck at any point, I called through to support who were willing to help out. My setup was going to be basic and I was mainly interested in trading on eBay at first. I found the eBay team knowledgeable and they helped me setup my shipping and payment methods too. On top of this, I got a free eBay store for 6 months, so this definitely helped.
I have read other reviews where people are advising that the system is hard to use and I can see how people can be a bit overawed by the options they have. What I'd recommend, is decide on what features you need to get started, get a plan in place and stick to it. Once you understand the basics of the product and shipping setup, you will have a trading store quicker than you think. As with any business, you need to put in the time and learn the platform. Once you do, you can dive into the advanced features like accounting integration, marketing campaigns and advanced shipping integration. My next step will be to use their new Inventory module to manage all of my purchase orders and stock control.
Overall, while this platform isn't as simple as some of your more basic options, it will do everything you need and provide you with many more options as you grow. Take the time, learn the product and you'll be happy you did. Best of luck.
The amount of features. The eBay integration saves on time and management. Their are numerous payment options to choose and the accounting integrations are seamless.
Can take some time to get your head around the platform. You will need to put in the effort to learn it.
Take the time to learn the basics. It's a large platform with lots of features and you can get easily distracted by trying to setup something you don't understand. Read their help docs and go to their webinars. Be prepared to put in the time, this won't be a quick get-rich-quick site.
Natalie L. Specializzazione: Vendita al dettaglio Numero di dipendenti: 2-10 dipendenti
We were spending hours each day re-entering data from our multiple websites and sales channels and it was a nightmare keeping on top of inventory. Neto has changed all that. Everything is entered once only.
Easy to use, seemless integration & data feeds across multiple websites and multiple sales channels. Staff no longer wasting hours each day re-entering data. Fantastic customer support
Nothing comes to mind. On the odd occasion there has been something we haven't liked, it's been so minor that it doesn't matter
Utente Verificato Specializzazione: Articoli sportivi Numero di dipendenti: Lavoratore autonomo
Nothing. They are a greedy disloyal company. Check out Google reviews and other review sites
What was a fantastic Aussie start-up has turned into a greedy money grabbing disgrace. Supported Neto for about six years with three separate businesses thru Neto's growth period, only to be screwed over by [name removed]'s desire for grandeur.
As other reviews have stated, Neto have out of the blue completely changed their pricing structure, increasing my monthly subscription fees 260%. Executive and Neto are holding loyal supporters to ransom by giving us 30 days notice to agree to the price rise or leave. The money we not only invested into Neto thru subscription fees, but the cost of having a customised website and system set up for our Neto operation is now completely wasted. We must now pay to completely rebuild our website and migrate over to a more appropriately priced provider.
The excuse for such a price increase was Neto's grand plans to expand into the US. How are they funding such expansions? By price gouging their loyal Aussie clients. In return, Neto say they're offering better service and improving their system; something we personally don't need and haven't asked for.
Shame on Neto, shame on Executive.
It will be interesting to see if the letters I and other users have sent to the ACCC will keep Neto honest
Adam J. Specializzazione: Vendita al dettaglio Numero di dipendenti: 13-50 dipendenti
We have been using Neto since early 2017 and they have been fantastic!
Not only do they cover all the bases you would expect a shopping cart to and more but they are constantly adding value with new and improved features and their support team is phenomenal.
We have been lucky enough to attend some of the events held at their Brisbane HQ and always come away with new knowledge.
I would definitely recommend them for anyone or any business looking to take their brand to the next step.
- Packed with features and always adding more
- Great customer support team
- Transparent and honest
- Hard to get used to all the bells and whistles to begin with