NapoloenCat is a cloud-based social media marketing platform that offers publishing, conversation tracking, social content management and analytics across platforms such as Facebook, Twitter, Instagram, YouTube, Google+ and Pinterest.
Users can push content to multiple social media profiles at once and plan content publish dates with calendar and draft tools. The social inbox lets users respond to questions and comments from multiple channels. Automatic moderation rules let users automatically publish predesigned responses based on keywords, flag or delete content and forward client requests to selected recipients.
Analytics tools help track content performance compared to competitors. Users can also create and send PDF reports via email. Reports can be branded with user logos and comments. NapoleonCat also sends email and text message alerts based on user-configured triggers such as high content engagement.
Support is provided via email, chat and over the phone. Pricing is per month.
Diana P. Specializzazione: Marketing e pubblicità Numero di dipendenti: 2-10 dipendenti
NapoleonCat has transparent interface and friendly customer service.
I didn't have unpleasant experiences with this tool.
Utente Verificato Specializzazione: Software informatici Numero di dipendenti: 1.001-5.000 dipendenti
I managed social media for a B2B software company and was tasked with managing responses to our Facebook ad comments. After a couple of issues with not finding comments quickly enough, I went in search of a software that would send me email notifications when comments were left on dark posts--and found NapoleonCat to be the perfect solution. The cost is reasonable and I never had an issue with getting the notifications in a timely manner.
It can be difficult to navigate the product. It has gotten better since I first started using the software, though.
Aleksander L. Specializzazione: Marketing e pubblicità Numero di dipendenti: 2-10 dipendenti
We have purchased Napoleon due to several social media projects run at the time. It was well spent money, although the product is not the cheapest one. Intuitive interface, fast help desk and crystal reports make this app worth every penny. Strongly recommended!
Intuitive navigation, almost errorless app, very helpful and fast help desk.
Price might be a bit lower, however... cheap looks and works cheap.
Risposta: Napoleon 10/4/2017
Thanks for your review Aleksander :)
Utente Verificato Numero di dipendenti: 1.001-5.000 dipendenti
We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.
Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.
Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.
Anna L. Specializzazione: Marketing e pubblicità Numero di dipendenti: 2-10 dipendenti
I've been using Napoleon since 3 years. Never find better tool for social media analyzing, planning and moderating. Great support and easy use.
Easy use, features
Risposta: Napoleon 28/6/2017
Anna, thank you so much for sharing your opinion. We really appreciate it and we're happy you've found our tool so helpful :)