The MEX Maintenance Software is a CMMS solution designed to increase productivity, reduce downtime and keep everyone in the loop. MEX is completely web-based and works on all devices from phones to computers and even tablets, ensuring the system is accessible from anywhere and at any time. You can deploy MEX either internally on a local server or as a hosted solution of the MEX cloud.
MEX is used across all areas of maintenance from reporting, to raising work orders, managing invoices, tracking depreciation, the list goes on. The system is fully customizable and empowers maintenance managers to make more informed decisions and know what needs maintenance, when and what specific job is required. The customizable Reporting and KPI Dashboard feature helps businesses to gain visibility of business indicators in real-time.
Supported by a grounded team that provides its own support and its own agile software development, gives technicians the ability to implement fixes instantaneously to the system. MEX is a simple product to implement and has a low training overhead. Companies can have the system installed, key staff trained and the system setup in a very short timeframe.
Philip M. Specializzazione: Prodotti alimentari e bevande Numero di dipendenti: 1.001-5.000 dipendenti
MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.
MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades),
Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,
Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality
Risposta: MEX 18/3/2019
Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.
John F. Specializzazione: Produzione di alimenti Numero di dipendenti: 501-1.000 dipendenti
This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.
Extremely easy to use..Everything flows nicely, and easy to find
Does the basics well.. WO-PO connection parts booking etc easy.
WO PO process easy and well thought out.
The PM is part is simple and easy to use.
Parts easy to book to WO/PO or raising thru PMs.
Ops(Online Request) works well..
MEX app works well..
Stores module well thought out-easy to use..
Support is excellent.
Buying the software is extremely cheap, and is value for money.
Searching for anything within the system easy.
Easy to customize the interface with no programming skills.
Because the accounts side of things is basic it is actually easy to understand.
Asset tree structure easy to use, and simple to walk thru assets details.
Printing attaching documents simple.
Screens are quick to load (optimize with profiles and ranges).
Financial side is a bit basic, will be limiting for large companies.
Scheduler system not the best.
Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
The odd annoying bug.
Tailored to fleet/mining..
Wire frame reports a bit on the basic side.
MEX app only IOS.
Risposta: MEX 17/7/2019
Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!
Paul M. Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti: 10.001+ dipendenti
MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.
The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.
GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.
Risposta: MEX 20/10/2019
Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!
Craig H. Specializzazione: Produzione di alimenti Numero di dipendenti: 51-200 dipendenti
Great system, easy to use and very user friendly
In my previous role I used Mainpac and the difference between the 2 systems is chalk & cheese, MEX is the better system by far in my eyes
I used MEX some years ago when it was first being introduced and found it to be really easy to use back then. I am now using the product on a daily basis to manage multiple sites for all of their Maintenance needs from Preventative Maintenance to Purchasing the system has a lot to offer. The reports available in MEX allow
I dont really have any problems or dislikes with the system, anything I'm unsure about only requires a quick phone call to MEX to assist in helping me sort this out
Harvey H. Specializzazione: Vino e liquori Numero di dipendenti: 1.001-5.000 dipendenti
Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who would have thought of the wide usage & power of the system now, The Business has grown considerably & Mex has adapted & grown with us from the early days of 10 users to now having 225 users, the business was on 1 site now we have multiple sites looking after maintenance function of 150+ maintenance staff & an asset register with over 10,000 assets. All functions of the Mex System are utilized from the requesting process & approval to the acquisition of parts & final Scheduling, A comprehensive history has been developed which we now have as a resource to use on reporting regulatory requirements & in moving the maintenance function forward strategically. The system may not be the biggest out there but its ability to be adaptable to our designed maintenance program whilst keeping a robust user environment is invaluable in running the day to day maintenance function, Mex is now in the centre of all the maintenance functions on all our sites giving us control of all our labour, materials, running costs & information.
Its ability to adapt to our changing maintenance function while withholding a robust user environment.
The systems scheduler is clunky & needs improvement, eventually as every user continues down the path of true jobs control the scheduling of the workload must be the pathway to this result.
The ability to perform the desired function has got to be reflective of the equipment you are using to perform this function. (Make sure you have PC's that are able to run Mex correctly)
Risposta: MEX 27/1/2017
Thanks very much for the review Harvey, we¿re happy to hear that you¿ve had such a great experience with MEX over the last 9 years and thank you for the feedback regarding the scheduler. If you ever need any assistance you can always phone in and talk to our support staff. Thanks for taking the time to review MEX.