Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, attract and retain talent. By combining opportunity and talent pipelines in a single solution, recruiting and sales teams can work together.
Crelate offers ATS capabilities, opportunity management, drag-and-drop workflows, Office 365 integration, text messaging, activity tracking, candidate portals, automatic email tracking, job board posting, resume parsing, built-in recruiting analytics and more.
Crelate is a cloud-based application that includes a Chrome Parser extension, Outlook add-in, mobile apps for iOS and Android as well as an iPad app so users can do their work on the go.
Ellen S. Specializzazione: Internet Numero di dipendenti: Lavoratore autonomo
I love Crelate, use it on an hourly basis.
I love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report.
Since there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is.
Elaine P. Specializzazione: Contabilità Numero di dipendenti: 2-10 dipendenti
Crelate has added to our productivity. Their customer service is best in class, and I don’t know how we recruited without this platform. We are a small boutique firm and I can tell you any small firm should definitely use this product. They will treat you with respect and help ensure their product works for you. That was not the experience we had with other large and well known recruiting software. You will not regret using Crelate!
Customer service is exceptional. Additionally product very easy to use with a great customer interface. Wonderful interface with job boards and other recruiting platforms.
Sometimes can’t use wildcards in certain fields for searches. Also new company files are created with parsed resumes which leads to messy/invalid company files.
Brian A. Specializzazione: Industria alberghiera Numero di dipendenti: 2-10 dipendenti
No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. Overall, I would not choose Crelate again. As we grow, we will actively look to leave.
Software helps organize large amounts of data
Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.
Risposta: Crelate 12/6/2019
Hi Brian -
I'm Samantha from Crelate. Thanks for the feedback! It helps make us better. I'm happy to inform you that we recently launched a Crelate Connector mobile recruiting app that allows for:
1. Client and candidate engagement (calling, emailing, and texting)
2. Access to your entire recruiting database on the go
3. Scheduling of activities with candidates such as follow-ups, interviews, and phone screens
4. Viewing and modifying candidate applications, contacts, job opportunities, resumes, and notes associated to each account record
We work really hard to be the most supportive ATS and I'm sorry if that wasn't your experience. We'd love to redeem ourselves! Please feel free to contact us at [email protected] with your questions/challenges and we'll be happy to help you!
Utente Verificato Specializzazione: Risorse umane Numero di dipendenti: Lavoratore autonomo
Overall, good experience. DOes more than most ATS. Lots of new features, but they are add-on priced.
Great for applicant tracking. Easy to publish jobs, and job history
the reminders are difficult to use. Lacks comprehensive business development CRM functionality .
Utente Verificato Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 201-500 dipendenti
Overall, Crelate is also a good ATS. This is good for not a full cycle recruiting
I like the simplicity of this Applicant Tracking System. Not the kind of ATS on mainstream but is worth your money. It is user-friendly. There is room for errors, you can delete/change the tagging anytime you want. Crelate Talent also has a feature when you post your job, it will be posted on other different job boards like ZipRecruiter, Indeed, etc. When you post your jobs, you can automatically post your job on these platforms too.
Lately, they are having maintenance that makes the software really slow. Though upgrades is for the better but still affects the productivity of recruiters.