Informazioni su CounSol.com

CounSol.com offers a cloud-based practice management solution that includes management tools for electronic medical records (EMR) such as client notes, insurance claims, appointments and billing. It is best suited for solo practitioners and is HIPAA compliant. Users can configure a client web portal that allows patients to view emails from users' practices, schedule appointments, pay bills and write in a patient journal. Clients can also access online video and chat sessions with their practitioner. Clients can also receive automated appointment reminders via email, text message or phone recording. CounSol.com also offers configurable client forms, practice terms and policy agreements, which clients can fill out online. Billing and invoicing tools support integrations with Stripe, Braintree, BluePay, Forte, Payscape and Authorize. Users can also sync iCalendar with the calendar feature to help manage scheduling. Pricing is per user per month. Support includes an account manager, email and phone support.
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Prezzo di CounSol.com

CounSol.com non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di CounSol.com è disponibile a partire da 44,95 USD/mese.

Starting Price:
44,95 USD/mese
Pricing Details:
Standard - $44.95/month (Best for practices that do not accept insurance) Standard Plus - $54.95/month (Best for private practices that accept insurance) Premium - $59.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $64.95/month (Accept insurance and offer online video and chat sessions)
Versione gratuita:
No
Prova gratuita:

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Recensioni su CounSol.com

Valutazione della caratteristica

Rapporto qualità-prezzo
5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
5
5 recensioni su 763 Vedi tutte le recensioni
Jessica H.
  • Industry: Salute mentale
  • Company size: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 9/6/2019

Small Group Private Practice LIFESAVER

Overall, I am staying with CounSol. It allows me to have a virtually paperless practice and automates things that save me both time and money such as self scheduling and appointment reminders. My client report they like the portal and find it relatively easy to use. Although it is customizable, it again is not the prettiest looking thing, although I haven't had any client complaints about this.

Vantaggi

I love almost everything about CounSol! I used it when I was a solo practitioner and have continued as my company has grown into a group practice.
What I like:
- Electronic intake forms as well as all other forms
- FULLY customizable forms including progress notes
- Client self scheduling/ Client portal
- Online payments
- Calendar sync with phone
- Secure messaging- staff and clients
- Quick claim submission and ERA reconciliation
- Customer service- its amazing really!!
- Generally accurate monthly payment reports
- Appointment reminders via text, email and phone
- I also love that they don't tack on costs for features- it is included in the plan you pick!

Inconvenienti

I have been with CounSol long enough that I have been able to see them grow, including them implementing suggestions I have personally made for the EHR. That said there are a few things I still don't like:
- the interface itself is not as pretty as some of the other ones out there
- there can be a lot of button clicking sometimes (this has improved)
- my staff report they do not find it intuitive to use
- the way the payment report screen handles refunds (however, if you know how it does, then it is easy to account for- just more button clicking)
- Use of Office Ally for clearinghouse, but bc of changes on the part of Office Ally not CounSol
- They don't have an app and I dislike the mobile view
- Not a monthly all clinician view calendar, but there is a weekly one, but it doesn't show openings, just booked appointments

Alternative considerate

TherapyNotes e TheraNest

Perché passare a CounSol.com

CounSol has the features I need to be truly paperless, has secure messaging and doesn't add on costs for features!
Tammy W.
  • Industry: Salute mentale
  • Company size: 11-50 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 20/8/2021

This is THE Software for Clinical Social Workers and Therapists!

[SENSITIVE CONTENT] is our account manager and he has been absolutely amazing! I remember being on the phone with him and I noticed that it was past his shift, but he continued working with me regardless. He almost always answers his phone when I call. If he doesn't (which is rare), he calls me back pretty quickly. In addition, he responds to emails pretty quickly. [SENSITIVE CONTENT] had no problem rolling up his sleeves when I needed assistance with adding forms to the system. This was a HUGE help! [SENSITIVE CONTENT] is an easy going guy who takes time looking into questions that pop up. YOU ROCK [SENSITIVE CONTENT]! Thanks for all you do!!!

Vantaggi

I love the little help pop-ups. The system is very user-friendly. But, if I have a question about a feature/function, the help pop-up typically gives me the help I need. The software team obviously put a lot of thought into developing this software because it fits perfectly into our workflow.

Inconvenienti

There's a lot manual work involved when migrating from another system. But, it's clearly worth it.

Alternative considerate

TherapyNotes e TheraNest

Perché scegliere CounSol.com

SimplePractice has no business categorizing itself as an EMR or practice management system. It is seriously lacking a lot of basic functionality; and support is essentially nonexistent. In addition, they make it very difficult to migrate to another system, in an effort to force clients to stay with them. It's rather sad because if our needs were to change, we would NEVER consider going back to SP!

Software precedente

SimplePractice

Perché passare a CounSol.com

The provider client loves that CounSol offers the Wiley Template library. The admin staff loves the ease of use.
Rachel B.
  • Industry: Ospedali e sistemi sanitari
  • Company size: Lavoratore autonomo
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
2
Facilità d'uso
3
Assistenza al cliente
5

3
Data della recensione: 28/5/2020

Lots of positives and can be a much better product with changes

My notes are getting done quicker bc it's easier to get them done, I've realized although it's cheaper and there are some features that are better than my old product, it's not as professional as my old product and doesn't offer as many resources for measures that I would use as a LCSW

Vantaggi

The invoice feature, the ease of calendar, birthday emails,

Inconvenienti

The intake measures aren't pulled into the initial intake note. This doesn't create a professional looking intake note like the other system I used. No ability to write a formal short note about a phone session, or missed sessions when you void the invoice you can't document it. Can't send attachments in an email via this site that I don't want to make available to all clients. The billing feature pages are very confusing and can be very overwhelming. The measures offered are limited and personally I don't want to have to input them and/or recreate them and it doesn't allow me to send specific measures to individual clients. It's like a one size fits all with this product.

Kristin M.
  • Industry: Ospedali e sistemi sanitari
  • Company size: Lavoratore autonomo
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 23/11/2021

Great, user-friendly EMR

I used this platform with a group practice before I started my own practice, so I felt comfortable with using it right away. I was surprised though with how easy it was to customize and tailor to my own needs. There's a lot to do to set it up, but you have the support of the customer service rep and it's not difficult. Once you do set it up, it's so streamlined and easy to use. I'm really happy with my choice to go with them.

Vantaggi

I really enjoy the ease of creating and customizing forms per my needs. I also like that it's an all-in-one interface. My EMR, billing, etc. are all in one convenient place and the customer service representatives are really helpful in getting set up.

Inconvenienti

I don't love the telehealth platform that's inside the platform. I end up paying for an additional telehealth platform that is a bit more reliable (e.g., steady video).

Alternative considerate

TherapyNotes, SimplePractice e TheraNest

Perché passare a CounSol.com

I had some familiarity with the plaform already.
Annecy B.
  • Industry: Salute mentale
  • Company size: Lavoratore autonomo
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 20/5/2021

Highly recommended

My overall experience with Counsol.com has been positive, they have more features than any other management system, there is flexibility to create your own forms, you can upload pdfs for your clients to support them in between sessions, they can use the journal feature and share with the therapist, and it is user friendly, plus they have great support.

Vantaggi

My overall experience with Counsol.com has been positive, they have more features than any other management system I know, and I have tried several of them. There is flexibility to create your own forms, you can upload pdfs for your clients to support them in between sessions, they can use the journal feature and share with the therapist, and it is a user-friendly softwar, plus they have great support.

I also appreciate that they are always looking for user feedback to improve their service, and they are responsive to our recommendations. In addition, they share new features with us in their newsletter so that we are never lost. Overall, all other features are excellent, from the biopsychosocial both the short and long-form, treatment planner, and the new integrative feature of therascribe, that is a real plus. Lastly, creating a bill or invoice is also pretty easy. I deeply appreciate all of the hard work that goes on in continously improving this service, and the support they provide. I highly recommend Counsol.com.

Inconvenienti

The scheduling of appointments can be a little user-friendly, but then I learned the trick. I think having little videos on different features may help the user. The visual interface can be upgraded more modernized. I would not publicize this, but Therapynotes has a beautiful interface and a very easy-to-use scheduling system, but I prefer the flexibility of features provided by Counsol.com.
Such an amazing software, but the telemental health feature needed updating. I stopped using it in favor of Doxyme and Zoom.

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