Informazioni su Vtiger CRM

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support. Key features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management. All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.
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Prezzo di Vtiger CRM

Vtiger CRM dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di Vtiger CRM è disponibile a partire da 42,00 USD/mese.

Prezzo di partenza:
42,00 USD/mese
Versione gratuita:
Prova gratuita:

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Recensioni su Vtiger CRM

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4,2
Facilità d'uso
4,2
Assistenza al cliente
4,2
5 recensioni su 312 Vedi tutte le recensioni
Gabriele
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
5
Facilità d'uso
3
Assistenza al cliente
0

4
Data della recensione: 15/11/2021

Un buon prodotto CRM

Vantaggi

Buona piattaforma CRM, espone funzionalità interessanti per la gestione dei dati aziendali (ad esempio Gestione dei Ticket e rendicontazione degli stessi, fatturazione etc)

Inconvenienti

L'interfaccia è completa e accattivante, ma non sempre intuitiva.

Giovanni
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
3
Facilità d'uso
4
Assistenza al cliente
0

3
Data della recensione: 15/11/2021

Valutazione Vtiger nell'ambito dei processi aziendali

Gestione dei processi aziendali principalmente legati alla gestione dei ticket

Vantaggi

Le principali caratteristiche che hanno determinato la scelta della soluzione sono:
1. Semplicità di utilizzo
2. Facilità di implementazione

Inconvenienti

La soluzione nel tempo ha mostrato alcuni limitati legati principalmente alle funzionalità disponibili

Paulo
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 9/10/2019

Easy to use and customizable

I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.

Vantaggi

Its really easy to use and there are many options to customize the user experience

Inconvenienti

As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited

Alternative considerate

Salesforce Sales Cloud e SugarCRM

Perché passare a Vtiger CRM

I prefer vTiger cause is cost-effective and really easy to configure and use.
Carlos
  • Settore: Software informatici
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
4

5
Data della recensione: 25/10/2019

Vtiger CRM vs Competition

overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.

Vantaggi

The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.

Inconvenienti

There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.

Alternative considerate

HubSpot Sales Hub

Perché scegliere Vtiger CRM

Infusionsoft did not have a support ticket system and their sales portion is ok at best. The quotes aren't customizable the way Vtiger is.Infusionsoft is really good for marketing but that's about it.

Software precedente

Keap

Perché passare a Vtiger CRM

We chose this because it addressed all 3 of our needs. (sales, marketing and support) We didn't want to have to purchase a whole other software and go through a whole other set up, when we can have it all in one place.
Tim
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
4

5
Data della recensione: 30/6/2022

An affordable yet capable CRM for businesses of all kinds

I beleive vtiger was the reason we were really able to be comfortable in sales automation,

Vantaggi

When starting out, Vtiger pretty much covered all the sales automation needs we had using the existing modules and very little custom work was required which is what you need as you get to know a piece of software.

Inconvenienti

The deployment process had quirks and had to redo it a couple of times, not difficult, just has to be done a certain way.

Alternative considerate

Salesforce Essentials

Perché scegliere Vtiger CRM

Cost was phenomenal

Software precedente

NetSuite

Perché passare a Vtiger CRM

Ease of getting started

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