BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more.
BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval.
BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements.
Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.
Denise T.
15/4/2018
15/4/2018
Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.
BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.
the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.
Risposta: BigTime Software 17/4/2018
Denise,
Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!
We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected]
Thanks again!
The BigTime Customer Success Team
Steve S. Specializzazione: Contabilità Numero di dipendenti: 2-10 dipendenti
3/2/2020
3/2/2020
Does what I need - staff have no problems at all entering time and it does all we need to track returns and who has what
I chose this software since cloud based access and integration with Lacerte and Quickbooks, my staff has found it easy to use.
Reports are very, very generic and lacking compared to other programs I have used
Risposta: BigTime Software 4/2/2020
Steve,
Thanks so very much for posting a review for us here at BigTime. We're very pleased that you are finding the software and its integration features easy to use and that the software is providing the services that you and your staff require to get the job done. Regarding your statement about the reports in BigTime, you are correct - they are very generic, by design. BigTime services many different industries, so the reports are generic to provide basic information across the board. However, they are also infinitely customizable! You can review some of the ways you can customize your reports in BigTime via the following webinar: https://youtu.be/R6juDAuEgNE
We hope this helps!
Thanks again,
The BigTime Customer Success Team
Lori B. Specializzazione: Industria edilizia Numero di dipendenti: 13-50 dipendenti
4/11/2019
4/11/2019
Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.
Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.
Mobile App is very limited and a lot of glitches.
Risposta: BigTime Software 5/11/2019
Lori,
Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.
Thanks again!
The BigTime Customer Success Team
Jenna G. Specializzazione: Contabilità Numero di dipendenti: 2-10 dipendenti
1/8/2019
1/8/2019
Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.
I like that you are able to create your own engagements per client.
I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.
Risposta: BigTime Software 5/8/2019
Jenna,
Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:
Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/
Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/
Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!
Thanks again,
The BigTime Customer Success Team
Terri K. Specializzazione: Contabilità Numero di dipendenti: 2-10 dipendenti
15/11/2019
15/11/2019
I love the software for invoicing.
I think the software is very user friendly, however, there are parts of it that I have never used and not sure how to use it.
I think the software is very easy to use, but I would like to know more about how to use the features I don't use.
Risposta: BigTime Software 18/11/2019
Terri,
Thanks so much for this review! We're most pleased that you found our Invoicing Webinar useful and that you're also finding your BigTime user-friendly and easy to understand. In regards to learning more about BigTime, there are many options:
Knowledge Base: http://kb.bigtime.net/ - we have 100's of articles on almost every topic imaginable about BigTime here. Just type in what you're looking for and hit enter!
Blog - https://blog.bigtime.net/ - our weekly updated blog has tons of excellent articles: industry best practices, tips & tricks, frequently asked questions, and much more!
Webinars - https://www.bigtime.net/webinars/ - webinars that cover multiple topics offered each month. All free, all the time.
Also, please do not hesitate to reach out to our Customer Support or Customer Success Teams - we're happy to help!
Thanks again,
The BigTime Customer Success Team
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