Informazioni su Proxyclick

Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting. Proxyclick enables users to manage visitors, build their brand image and ensure the security. Other features of the solution include QR support, badge customization, access control, visitor pre-registration, user permissions, data protection and safety checks. The kiosk application allows visitors to check in, print badges and send out notifications to the people they are visiting. Users can manage visitor lists, information and employee lists using the visitor dashboard feature. The solution offers integration with Microsoft OneDrive, Outlook Calendar, iCal, Microsoft Active Directory and Webhooks. Proxyclick is available on a monthly subscription basis. The solution also offers an iOS mobile app that can receive visitor notifications, connect with them, maintain emergency lists and initiate tickets. Support is available via phone, email and through an online knowledge base.
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Prezzo di Proxyclick

Proxyclick non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di Proxyclick è disponibile a partire da 100,00 USD/mese.

Prezzo di partenza:
Versione gratuita:
No
Prova gratuita:

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Recensioni su Proxyclick

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
4,5
5 recensioni su 308 Vedi tutte le recensioni
Mark H.
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
4

5
Data della recensione: 29/11/2017

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

Vantaggi

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office).

The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Inconvenienti

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Emilio D.
  • Settore: Settore automobilistico
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 15/4/2021

Visitor management in a breeze

Proxyclick changed the way the visitor logbook was managed at my company.
Starting from the front desk all the way to upper management everyone can get something out of it.
Its multiple options to customize from initial screen to e-mail notifications allows you to make your company name stand out.
It has several literature on its features, as well as API and webhooks.
Billing can be customized as well, so you'll have option to pay monthly or annually and choose the features you want to better tailor your needs.
Customer support seems to be always available and provide you with answers and follow up to your inquiries.
Overall is a standing product.

Vantaggi

It's a specialized SW for managing visitors.
Provides different ways to informs hosts the visitor has arrived (SMS to cell phone, Skype IM, Teams and a big list to follow).
Allows to invite visitor directly from your mail app.
It's a robust system, so won't need an administrator to keep an eye on it (you can say it works on its own).
Provides a way to send e-mail to visitors with relevant information at check-in time.

Inconvenienti

It's enclosed to Apple environment, meaning there's no option to use an Android device. This is not all bad, Android can get several "flavors" due to the wide variety of devices running Android, on the other hand IOS is designed for only one HW manufacturer and this allows to make sure it will run as smooth as possible, so it is not that bad, but I had to write something, right?

Brandon W.
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
4

3
Data della recensione: 6/1/2017

Good, but not perfect

I've been an administrator in our company's proxyclick for the past couple of years. Overall there have been vast improvements to the system which i like such as the design and layout. The ability to check people in/out and see real time status has been a life saver. The underlying issues i continue to have with our site security offices are the recurring visits. When a recurring visit is input for an individual/group, the very first day of the visit shows all of the pertinent information needed (i.e. type of access, company visiting, etc). However, all other days of that set recurring access does not show the same details needed. This forces the user to go all the way back to the original start date of the access in order to find out the information, which can be very time consuming and frustrating on an extremely busy day. I would like to see that improve. Another frustrating area from an admin standpoint is the entry of colleagues into proxyclick. This feature is fine if you have an individual only needing to be added to one site, but if you are needing to add a colleague to more than 30 sites it's a bit of an arduous task having to click 'Add Colleague' after clicking under every single location. If there is a way to have an 'Add Colleague To All' option, that would make this new year so much better.

Vantaggi

Please see my overall experience comments

Inconvenienti

Please see my overall experience comments

René V.
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 8/8/2016

Proxyclick - Must have for Frontdesk

I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with.
This makes Proxyclick a unique tool for both the new and experienced employees of a company.

The proxyclick expirience leaves a satisfied visitor, and saves the frontdesk a lot of registration time, this is why it pays itself back within weeks of use. on top of that it gives the Building service a unique enmergency list that's always up-to-date and user friendly, this alone is worth the buy.

iv'e saw Proxyclick in company's from 10 to over a 100 employees, even as replacement for a frontdesk/reception.
there is a lot of room for this tool to be a Must have for companys.

Vantaggi

Professional user expirience
Enmergencylist + App
Notification SMS / E-mail on arrive
Visitor badge / security by photo
friendly user interface
very helpfull support desk

Inconvenienti

Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc.
default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.

James M.
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 16/1/2018

We use it in multiple offices and never had a major issues.

Was able to have receptionist leave their desk without having people need to wait at an empty desk helpless.

Vantaggi

Text message notification. The ability for the guest to receive an e-mail that contains our wifi password.

Inconvenienti

The e-mails are sometimes slow to come through, but other than that not a lot. The delivery option (which is new) could be simplified to just be a single click, but its all nitpicker stuff.

Risposta di Proxyclick

Hi James, thanks for your review and feedback.

Can you please send us an example of a slow email so we can analyze? Normally emails are delivered 1-2 seconds after processing. What we also witness is that they can be slowed down by anti-spam software installed at our clients, hence the importance to white list Proxyclick.

And, thanks for the suggestion of the delivery option ! We plan to further improve the feature based on client feedback. So thank you!

Data risposta: 23/1/2018

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