A leader in medical scheduling for the past 20 years, SpectraSoft created AppointmentsEverywhere with the intention of delivering a convenient and user-friendly, yet comprehensive and powerful scheduling tool to support a variety of disciplines and specialties. AppointmentsEverywhere is native web-based application that is great for use in multiple locations, across departments, and for traveling clinicians.
AppointmentsEverywhere serves clinics, practices and organizations from small to large, and offers specialty-friendly features for radiology, home health, chiropractic, cardiology, behavioral health, and more. Because everything is stored safely in the cloud, it eliminates the need to buy extra hardware, install software updates, and maintain servers. AppointmentsEverywhere is SSL Security encrypted and maintains HIPAA Compliance across the system. You can access the application anywhere, from any computer, mobile device, or tablet, and the software is compatible with multiple browsers.
We like AppointmentsEverywhere because they offer over 100 reports that aid in monitoring resources, tracking patient cancellations and conflicts, managing billing and financials, noting new patients and referrals, and collecting diagnoses, just to name a few. Their “Find Appointment” feature makes it easy to enter all necessary requirements and find open time slots, so you spend less time scanning calendars. Schedule multi-step procedures or treatments instantly, recurring appointments at varying times, and compare patients schedule to providers to lock in the best time.
AppointmentsEverywhere is subscription-based and offers three tiers of editions: Clinic, Multi-site, and Enterprise, so you can choose the right level of features for your practice. If you’re in the market for an easy-to-use solution for your complex medical scheduling, AppointmentsEverywhere should be one of the systems you review.
Trevor P. Specializzazione: Studi medici
This appointment software was easy to use and extremely user friendly.
The one thing that I least like about this product is that we aren't using it any more. We are a very busy, yet small, dermatology practice and this software was our appointment scheduler for many years. The only reason we aren't still using it is because "corporate" decided to go with a different PM software and forced us to switch. I would switch back to SpectraSoft in a heartbeat if given the chance.
Utilize customer service. They are friendly, intelligent, and understanding. Not something you get these days in the technology field.
Sara K. Specializzazione: Salute mentale
I was really impressed with the training provided to us prior to using the software. We scheduled three separate one hour sessions via GoToMeeting.com. Our rep provided extensive training on how to use the software. They are very accommodating to ongoing support and any questions that may arise. If you are going to be using this software on an ongoing basis, I highly recommend taking notes during training sessions so that you can reference them later.
What I like least about the vendor was that we were initially quoted different prices on the mobile feature and templates used for super billing. First, we were told that we could use this software through a mobile device, we would just have to pay a monthly fee. After we signed our contract and started training, we were then told that because we only purchased limited number of licenses, that we were unable to use this application through a mobile device. In the end, SpectraSoft stuck to their initial word and offered us use on our mobile device for a monthly fee. A reason we chose this software over others was due to the compatibility with mobile phones.
Another issue we encountered was that we were initially quoted $200 for a template to use for superbilling. After pursing the template, we were then told it would be over $600, which was very frustrating for us. In the end, we decided not to purchase the template due to the expense.
I recommend double checking any quotes provided by SpectraSoft due to our experience of receiving different quotes for services outside of our contract.
Donna G. Specializzazione: Studi medici
We have used AppointsPro for several years and have reviewed Appointments Everywhere as we are in need of an upgrade. We really like the functionality of this product and the ease of interfacing with our registration product to provide quick case development. One feature we have found successful is the text message reminders for our pts. it has increased productivity and decreased errors. Appointment history feature is excelllent and provides a detail description of who and what was altered.
Difficulty to identify us as a client when we require service, slows down correction time.
Complete a demo and ask an abundance of questions about how it will work for you specific situation and them demo the answer.
Vicki W. Specializzazione: Salute mentale
The base product is a very solid scheduling software system. When I get to interact with the technical staff that support our interface and the product enhancements to AE, I enjoy our conversations.
The product has not evolved in the direction we need and we are unable to modify the software to better meet our needs. While I feel the vendor has listened to our requests, very few have been incorporated into the software.
I would recommend to not self-host. We are always 6 or more releases behind. We seem to always be out of the loop with the new changes going on with the software. I feel like we are very much on our own with this software.
Sarah F. Specializzazione: Studi medici Numero di dipendenti: 2-10 dipendenti
I had been in the market for a scheduling software that provided not only ease of use, but also authorization counts and reminders for patients. Working in a physical therapy clinic, having current and up-to-date authorizations is a must! We needed a schedule that would alert us to when a patient was due for another authorization, and would not just allow us to book the appointment without warning first.
Easy to use, intuitive, great warning system about overbooking and authorizations
No cons so far, but we have only used the product for a month now.
DO YOUR RESEARCH! It took months to find an adequate system that included authorization tracking. I almost gave up completely until I stumbled across AppointmentsEverywhere.