Bullhorn is a cloud-based applicant tracking and customer relationship management solution for small, midsize, and enterprise recruiting and staffing agencies. It offers email integrations, social media integration, reporting tools, mobile recruiting and passive activity tracking, and helps businesses manage contacts, track candidates, post job openings and fill open positions.
Wendy K. Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti: 501-1.000 dipendenti
Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.
Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.
Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.
Know your user group and their ability to adapt to a new tool. There is a change management element to Bullhorn so it is best to prepare people for life after implementation. Your Project Manager for implementation will be invaluable after Go Live as they will know the ins and outs of your configuration- this person should be someone that you will retain in the organization as they will be your Super Guru.
Utente Verificato Specializzazione: Risorse umane Numero di dipendenti: 501-1.000 dipendenti
I use this software to search for people to recruit for jobs.
The ease of search functionality and customer support assistance! Its very easy to view YouTube videos to train new employees.
No negatives at this point. Easy to read results and very user friendly. Searches are ranked most likely to least.
Cathy C. Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 51-200 dipendenti
I have been using Bullhorn for many years and my experience always have been wonderful. There has been a few times it went down but we fixed quickly. There are a lot of functions to know and learn but it does everything and can do anything you need to be successful.
I like Bullhorn for many reasons. The ease in using it; the amount of different thing you can use it for; the technical support is great and retrieving reports are easy to get.
The least thing I like about BH is when it goes down; it does get fixed quickly tho. There is not much else I can say as it does the job very well for me.
Chuck S. Numero di dipendenti: 2-10 dipendenti
I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)
Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.
uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!
Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.
The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.
Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.
Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.
Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.
Bullhorn pretty much owns the market share of recruiting CRMs. There are advantages to it but you need to thoroughly understand what they can and can't do when it comes to data migration if you are currently on a different platform. I would ask for references/referrals to other new and existing clients and I would completely make sure you have the big picture before making a decision.
I do like Bullhorn - I'm not trying to turn anyone away from it. I've made many recommendations to them about enhancements, fixes, etc. and they tend to have a deaf ear from my experience.
Jack M. Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 201-500 dipendenti
It was fine at best. It's not a tool I would highly recommend to other individuals.
For recruiters this is a great tool for everyone to get access to other employees posts, comments, etc. Someone could easily pick up where someone else left off.
It was not an easy tool to navigate. There was difficulty pulling certain reports. Constantly ran into issues where we had to contact support.