GreenRope


Logo di GreenRope

 

133 recensioni (4.5/5)
 

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.

The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.

Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. GreenRope also provides a website building function and e-commerce features. Users can manage contacts, sales pipeline, basic accounting and more.

Pricing is per month, and support is offered via email and over the phone.

 

GreenRope - Dashboard
 
  • GreenRope - Dashboard
    Dashboard
  • GreenRope - Automation manager
    Automation manager
  • GreenRope - Contact record
    Contact record
  • GreenRope - Email template builder
    Email template builder
  • GreenRope - Opportunities
    Opportunities
  • GreenRope - Workflow
    Workflow
Sistemi operativi supportati:
Browser web (indipendente dal sistema operativo)

133 recensioni su GreenRope

 

Alexis L.

2/2/2018

2/2/2018

Fonte della recensione: Capterra

They are on top of their customer service!

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Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Assistenza al cliente

 

Facilità d'uso
Facilità d'uso
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Funzionalità
Assistenza

A ton of in depth marketing benefits! Please see my other review for more details.

Vantaggi

The software is great for my needs in my role with company I work for. As the Marketing Strategist, it is vital to understand our audience. I personally love that I can do A/B testing with Greenrope and track what is doing well. We have multiple groups, so my colleagues and I can work with our donors on a more intimate level. Everything you need is all in one place. The reason for this review is mainly because of their customer service. Recently I ran into an error. Their Director of Client Services was absolutely amazing! He made sure that everything was fixed and made sure through screen sharing; that I was equipped with the right tools and knowledge moving forward. He was so helpful in explaining everything and I was able to utilize the platform much better. I learned things I didn't previously know and makes my job that much easier. Their other workers I came into contact were great too. They all would respond in a timely matter and make sure issues were resolved. They also offer web seminars to learn more about marketing and their platform. They really do care about the companies they work with and helping them excel.

Inconvenienti

The only con I would say is that there are a TON of features within Greenrope. I feel like there is a lot of things I didn't even know existed until recently. I had never used a CRM website prior to my current job, so navigating the site can be a bit difficult at times; mainly with the more detailed features. The basic features are easy to work with, but Greenrope offers so much more than basic features. I feel like because it can be difficult to navigate people might be missing out on the greatness of the platform.

Mark M. Specializzazione: Servizi ai consumatori

29/6/2018

29/6/2018

Fonte della recensione: Capterra

Overwhelmingly Functional - GreenRope can do such much to help your business.

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Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Rapporto qualità-prezzo

 

Assistenza al cliente

 

Facilità d'uso
Facilità d'uso
Funzionalità
Funzionalità
Rapporto qualità-prezzo
Valore
Assistenza

GreenRope helps me run my business from all aspects of Marketing and CRM

Vantaggi

There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated.
Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members.

Inconvenienti

The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.