Informazioni su Fresha

Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments. Fresha allows customers to book appointments online via browser app or mobile app. Fresha also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions. Fresha also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes. Other features of Fresha include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.
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Prezzo di Fresha

Fresha dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di Fresha è disponibile a partire da 0,01 USD/una tantum.

Prezzo di partenza:
0,01 USD/una tantum Visualizza dettagli sui prezzi
Dettagli sul prezzo:
Fresha offers free signup Visualizza piani tariffari
Versione gratuita:
Prova gratuita:

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Recensioni su Fresha

Valutazione della caratteristica

Rapporto qualità-prezzo
5
Funzionalità
5
Facilità d'uso
5
Assistenza al cliente
5
5 recensioni su 1.242 Vedi tutte le recensioni
Mark A. Mark A.
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 15/3/2021

A great experience so far...

Vantaggi

We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.

Inconvenienti

New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

Jessica R. Jessica R.
  • Settore: Cosmetica
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 12/3/2021

BADASS company and customer service!!

Vantaggi

We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!

Inconvenienti

Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!

Perché scegliere Fresha

Ugh, their rates went up crazy for 1/3 of the options that Fresha has. An their customer service was days if not weeks wait (Like I would have to read my question because I forgot what I even sent. SMH) FRESHA ALL THE WAY!!! Are you still reading this or have you clicked "SIGN UP"!?

Software precedente

Booker

Perché passare a Fresha

Fresha actually answered all my questions (at the time) BEFORE I even got the software! Fresha puts their customers needs and questions first, you feel like apart of their team as your voice and votes actually matter! I LOVE ME SOME FRESHA, AND THE CUSTOMER SERVICE!
Tiffany S. Tiffany S.
  • Settore: Servizi alla persona e alla famiglia
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

5
Data della recensione: 7/11/2021

Simple amazing !

Having Fresha eliminates a lot of effort on my part as the owner/ operator!

Vantaggi

Ease of use and how much work it does for you

Inconvenienti

It doesn’t have a deposit feature when clients book an appointment

Mary P. Mary P.
  • Settore: Servizi ai consumatori
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
1
Caratteristiche
1
Facilità d'uso
4
Assistenza al cliente
1

1
Data della recensione: 13/1/2020

Not Recommended if you want to receive your funds

Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.

Vantaggi

Very easy and intuitive to implement and use on a daily basis.

Inconvenienti

Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.

Risposta di Shedul.com

Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.

Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)

We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.

Thank you for all of your support and feedback

Data risposta: 29/1/2020
Mohamed H. Mohamed H.
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 23/11/2021

Amazing Software

Vantaggi

For someone who is looking for a comprehensive, user-friendly, and inexpensive software solution for their business, Fresha is the easy answer.

I love how they constantly introduce updates that come directly from their customers’ feedback. I love how they treat you like a real partner every single time you ask for help.

I have used quite a few business softwares over the years; and I don’t think any of them comes even close to Fresha in terms of ease of access, value for money, or even detailed reports.

Inconvenienti

Some features take some time to get introduced. But hey, they’re coming.

Alternative considerate

Booker

Software precedente

Book4Time

Perché passare a Fresha

Value for money

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