Informazioni su Kareo Clinical

Kareo a Tebra Company offers a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees without the worry of maintaining and updating the software. Kareo Clinical EHR can be used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more.
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Prezzo di Kareo Clinical

Kareo Clinical non dispone di un piano gratuito. La versione a pagamento di Kareo Clinical è disponibile a partire da 125,00 USD.

Prezzo di partenza:
125,00 USD
Versione gratuita:
No
Prova gratuita:
No

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Recensioni su Kareo Clinical

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
3,7
Funzionalità
3,7
Facilità d'uso
4,0
Assistenza al cliente
3,8
5 recensioni su 363 Vedi tutte le recensioni
Cynthia
  • Settore: Salute mentale
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
4

5
Data della recensione: 20/2/2020

#1 User-Friendly EHR Ever Used!

In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!

Vantaggi

Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the Care Coordination feature option in each note. I enjoy having all my medical, billing, records, HIPAA approved/secured Telehealth platform, Reputation Watch, client engagment, and much more...all from one vendor! Lastly, Kareo always asks for feedback on how they can improve & additionally demonstrates their value to customer service by providing excellent communication, accountability & follow-through. Kareo offers a superior platform and fair pricing. Highly recommended.

Inconvenienti

I would like to be able to attach documents to the internal email system when communicating with patients.

SLOAN
  • Settore: Salute mentale
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 5/5/2021

Kareo Clinical

Overall, our practice has had a pleasant experience. Other than some minor things that could use improvements we are satisfied. We can see that Kareo is working on improvements as they update us monthly.

Vantaggi

The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use. They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features. Issues have been minimal but when I do have issues customer support is always more than helpful, and the wait time to talk to a human on the phone is never that long. Overall best software I have had the opportunity to use in my career.

Inconvenienti

The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit. Especially when denying the medications, if I am denying one I am denying all, it is time consuming to go through each one. Also, the denial reason section is limited. I wish I could click "other" and have a section to type my response. It is almost always the scenario where the pharmacy is trying to refill and old Rx and a new escript was sent in that they are over looking. I would like to be able to leave a msg for them with the denial. Another minor issue is that when we are gathering patients history we have the option in the chart sections "social history, & medical history" to add "custom items" this section you can add but not delete items.

Alternative considerate

CollaborateMD, Practice Fusion e Praxis EMR

Perché scegliere Kareo Clinical

We had significant issues working with these platforms. The front office program worked as intended but did not have a lot of convenience features such as referrals, msging patients easily, etc. Back office was a mess, the platform was always having technical issues, tech support was like two persons on the east coast who you would have to leave a vmail for every time and wait on them to call you back. The features for the providers to orders labs and most routine clinical tasks were missing from this platform all together.

Software precedente

CollaborateMD

Perché passare a Kareo Clinical

Mostly because a colleague in similar practice showed us the ease of use. But really the ease of use and how simple it seemed to make things for that persons practice was the main reason.
Cheryl
  • Settore: Ospedali e sistemi sanitari
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
2
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
1

3
Data della recensione: 11/8/2022

Kareo EMR Software for Mental Health Outpatient Practice

Very dissatisfied with customer service.
Moderately dissatisfied with the clinical aspects.

Vantaggi

Clinical notes access and availability is average. Scheduling of patients is fairly streamlined.

Inconvenienti

Customer service is non-existent; they take multiple days to answer or return phone calls.
The representatives are not adequately trained for mental health practice requirements and extended time periods are required to answer questions.
The software is non-functional too often making patient appointments impossible without access to the software.
Their integration with EPCS / Dr First is poor; there are frequent occurrences of inability to electronically prescribe controlled substances.
The customer service representatives blame other departments instead of providing assistance.
Forced to enter into a one year contract when told when started the service that we would never be required to enter into contracts.

Charles
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
1
Facilità d'uso
3
Assistenza al cliente
1

4
Data della recensione: 27/6/2022

Buggy with no solutions

Vantaggi

Inexpensive and easy to use. We had a staff person who used for a solo practice and was familiar.

Inconvenienti

Features are buggy. Patient messages and communication is hard to use and does not attach to the patient chart, schedule is unwieldy and buggy. You can’t see blocked time in day view. There is also no audit trail for changed appointments. Lastly they fired the sales rep and did not honor his pricing and tried to lock us into a long term contract.

Debbie
  • Settore: Studi medici
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
3
Facilità d'uso
4
Assistenza al cliente
4

4
Data della recensione: 4/5/2021

Kareo Review

The support team is usually very helpful. We appreciate the ease of use of the clinical and billing (besides the issues with the medication portal). The only issue we have now Kareo and our other EMR system was having issues working together and getting a issue we were having resolved (its been 2 months). I had to get involved and now it seems as though both parties are working together to resolve our issue we is much appreciated.

Vantaggi

Scheduling, Billing and ease of use with the EMR system (except for one issue).

Inconvenienti

Med Portal. Kareo uses a 3rd party at that controls how providers are allowed to send medications. We are a Pain Management Practice and at times need to be able to send pain medications outside the parameters that the Kareo 3rd party sets (1 pain med per 24 hours) this caused us set backs during clinic and we had to change to a different EMR system. We did not want to change but were forced to due to the parameters set by this 3rd party controlling the Medication Portal.

Alternative considerate

Sevocity

Perché passare a Kareo Clinical

Our billing company uses Kareo Billing and they suggested it. We would have only stayed with Kareo if it didn't have the restrictions with prescribing pain medication as we were impressed with the ease of use and having all in one system (Scheduling, EMR and Billing) was very helpful.

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