Configio is a membership management system that provides a way for businesses to build their own curriculum for online courses. The program includes exams, chapters, assignments, and syllabi within a web-based format accessible from any connected device via any web browser.
With Configio, each user is able to access course content through task lists, surveys, and interactive videos, among other formats. Both learners and instructors are reminded about overdue course items and exams, and the system can also require specific courses to be completed before more advanced sections are unlocked.
In addition, instructors gain access to their own web portal to view assignments, update course content, manage grades, and view each learner for each course. Tests, quizzes, and exams are automatically graded and allow instructors to set attempt limits, order questions, and apply overrides.
David A. Specializzazione: Gestione di organizzazioni non profit Numero di dipendenti: 10.001+ dipendenti
Configio has allowed our young organization to both streamline basic functions (such as email communications, event management, and webstore), as well as begin to grow into other functions and processes (such as learning management systems) within the same webspace.
Customer service is very responsive and friendly, and development required for customized functions has been very detailed, straightforward, responsive to sprint changes, and delivered on time (if not sooner) than promised.
I typically hesitate to give any company top ratings in all categories, but Configio is head of the class in every case.
- Responsive and Friendly Customer Service
- Obvious desire and strive at all levels of the company to know and meet the customer's needs
- Customization ability to brand and structure your products and processes as you see fit
- Regular updates with new features that incorporate customer feedback
- The learning curve for Configio is daunting at first, but you soon realize that each different piece functions similarly in process to the others. Most everything, once learned, can be applied to other features. After the initial training session and some time spent on your own, this 'con' is non-existent.
- At times it's difficult to know where to look for certain options, but that's only because of how robust the system is; regardless, options are laid out as straightforward as possible, with minimal 'clicks' to get to what you need. Additionally, the knowledge base is extensive and customer service is always happy to direct you to what you need if/when you're unable to find what's needed in the help documentation.
Initially, our organization found Configio when looking soley for an alternative for the platform we were using for event registration. When we began evaluating it, we realized it could do as well or better than other services we were paying for, saving us time and cost.
It's highly recommended even if you're looking for a single solution for any of these functions: online sales platform, document housing, event registration, email communication, or learning management system. If you're using or have need to use any of the other features, there's no reason not to use Configio.
Tina H. Specializzazione: Coaching e formazione professionale Numero di dipendenti: 2-10 dipendenti
When we decided to update and redo our website several months ago we had no idea what a mess it was going to become. We started with a well-branded website company and after investing more than a month of design/build time we realized that we had been misleading by the firm and that they could not provide the outcome, functionality, or support we required for our new site. We had to start completely over.
We researched several companies out there and decided to choose Configio based largely on the fact that they had so many solutions all in one platform. They could do everything we needed and more! We were a little gun-shy considering our recent experience with the previous firm, so we asked a lot of questions and the service we received upfront before we ever became a customer was unmatched. Configio's team of professionals has been there with us every step of the way with a helping hand. I have never received such stellar service anywhere! When we call, we know all of the support techs by the first name and we NEVER have to wait to reach someone, which for us, time is very important.
We are more than pleased with our experience with Configio and we tell everyone about them. Their product provides complete solutions for whatever you need in regards to performance, functionality, analytics, big data, user experience, and an all encompassed platform for everything we needed to run our business. We no longer have to use multiple platforms like we did in the past. Our CRM, Email, learning system, webinars, order and event tracking, website, it's all together!
Thank You Configio!!! We love you.
Everything! The ability to have everything I need to run my business in one place. Order and Event tracking, big data, CRM, Email marketing, analytics, you name it.
It was a bit overwhelming when I first started learning it, but you soon realize that it is set up to be user-friendly and after a few days it all starts to make sense. I find my self-navigating so easily now and everything makes sense.
Don't go anywhere else. Configio has everything you need including stellar customer service I am certain you will not find anywhere else.
Rhonda M. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti: 1.001-5.000 dipendenti
My organization, a large community hospital, had a need to provide online registration for all kinds of classes, seminars, screenings, and continuing education events. Some of these are ongoing, such as monthly childbirth classes. Others are one-day events, such as heart screenings. These events draw people of all ages, including a significant population of people who don't use email. Figuring out how to register the no-email population was the kicker for us. Not only did the Configio software make this possible, the extensive training the customer support staff provided gave me all the help I needed to set up a process that answered our every need. Every time I've reached out to customer support for questions, they have been extremely responsive. In the one instance where we had to request custom coding, Configio's developers provided just what we needed in a timely manner. The software's reporting features also have worked very well for us in providing class/event rosters with custom information that helps us manage our events very well. I gave it five stars in every category except Ease of Use. The only reason that has a four-star rating is because it has a lot of bells and whistles to learn. But its complexity is what makes it great, so I don't consider that to be a detriment. And, I do feel that my training was more than adequate to thoroughly cover the program. I recommend Configio without hesitation.
It has a way to manage every registration "curve" we've thrown at it.
This is not a "con," but be aware that it does take some time to learn the software, although with terrific training and support.
Peter Z. Specializzazione: Sport Numero di dipendenti: 13-50 dipendenti
After an extensive 5 year search I was introduced to Configio. It's a one stop shop for companies that are looking to consolidate various business software programs into one robust system. One of the best aspects of Configio is their customer and technical support team! Unlike some software companies, Configio is always available and open to suggestions on how to make improvements. I couldn't recommend a better software program for your business!
One stop shop to address all my company's software needs.
I would like to see improvements to make the software more user friendly. The challenge of being able to tackle so many software components is a task within itself. However the design elements of creating product forms / lists / etc. have to be more straight forward so that a 5 year old could figure it out. My suggestions would be a step by step method on building products and addressing various features.
Yes... please build out the facility management module so that I can finally get rid of EZ Facility.
Tom H. Specializzazione: Gestione formativa Numero di dipendenti: 2-10 dipendenti
Configio has been extraordinary in answering my questions and addressing all of my concerns with my non traditional, challenge oriented training website. If they didn't know the answer to a question, they would tell me and would get back with me. There have been several serious concerns that Teri has responded to that have convinced me without any doubt that I have made the right choice. She definitely has my respect and our business.
It does everything I want it to do. We sell online training for moving company employees and management through a monthly subscription.
It requires a learning the software which I have little time to do but then again, any software programs will require time.
The support has been phenomenal! Teri and Joseph have worked with me to achieve my goals vs telling me it can't be done. If it can be done, they will find a way!