Campaign Monitor is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals.
The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.
Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity.
Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress.
Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.
Brant C. Specializzazione: Tempo libero, viaggi e turismo Numero di dipendenti: 2-10 dipendenti
I am a web developer and their API is fantastic to use. It is easy and straightforward.
Some things within their GUI are hard to find and some extra logging features for developers would be handy.
Shilpa S. Specializzazione: Internet Numero di dipendenti: 1.001-5.000 dipendenti
I have been using CampaignMonitor for almost 4 years now. I love the tool more than MailChimp and Constant Contact. I
*Allows to send a test mail and check personalization using real examples from your contact list.
*You can also set up email automation with the tool.
*The HTML upload and rendering across devices is on point. Very well made product.
* Does not force users to use bulky footers that promotes itself unlike Constant Contact
I was billed extra and forced to use the plan I upgraded to for an entire month without being prompted that my list size had exceeded a certain number. While I understand it makes sense for your revenue it is not a very good customer experience.
Alex K. Specializzazione: Marketing e pubblicità Numero di dipendenti: 2-10 dipendenti
My over experience has been awesome! Once you go with CM you can't go back to any other platform because it feels and looks like a joke compared to it.
I like how professional the website layout and features are. I feel that other platforms are too simplified and have a cheap feeling to them. Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features. The whole platform is intuitive in nature.
I have 0 complaints about this platform. I do however wish there were more pre-made layouts to choose from, even though the ones available are so awesome and easy to customize.
Asheton F. Specializzazione: E-learning Numero di dipendenti: 51-200 dipendenti
It was a good platform for email marketing, but wasn't a CRM solution.
I like how easy it was to set up email automation campaigns. We had a custom template and I thought Campaign Monitor worked pretty well with it. Organizing and segmenting our lists was also a breeze.
The main reason we left and switched to Hubspot was because Hubspot was an all-in-one CRM tool that connected to many of our other programs that we use.
Utente Verificato Specializzazione: Servizi alla persona e alla famiglia Numero di dipendenti: 51-200 dipendenti
There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.
It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.
There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.