iTracker Hosted 3PL Software by Traker Systems is a SQL, hosted web-based management system with RF scanning capabilities. It is designed to provide warehouse management system for the 3PL industry. iTracker provides unlimited users to the system, as well as unlimited customer access, with no additional cost.
iTracker offers customization options as well as unlimited “Units of Measure,” a feature that allows users to determine how each unit will be used and viewed. 937 fields can be edited to work with a business's established workflow.
iTracker hosted 3PL software contains features designed to streamline the organization process. It supports an unlimited number of pictures and documents throughout the program. Data can be sent directly to both Word and Excel, and invoices can be integrated with QuickBooks. The Dashboards feature provides a high-level of visibility, so that business owners can keep track of all information from a centralized hub.
Richard B. Specializzazione: Logistica e catena di approvvigionamento
Their training segments have been very helpful. Their help desk has been great, and the software is easy to understand and set up!
They have been a little slow in getting the barcode guns we needed, but the weather on the East Coast had a lot to do with it.
Be sure to evaluate more than one software vendor.
Kerry C. Specializzazione: Logistica e catena di approvvigionamento
The system follows a simple and easy to understand workflow: ‘receipts’ to bring product into inventory, ‘picks’ to allocate inventory to delivery orders, ‘shipments’ to remove product from inventory. Once you understand the basic screen design and flow of one module, you understand the flow for all others. This is particularly helpful in training new users.
It is easy for an end user to leverage the powerful filtering functionality of any list view in the system. Each column has a filter available with numerous logical comparison operators available (i.e. ‘starts with’, ‘contains’, ‘equals’, etc.). The user does not need to understand any complex query syntax. They simply enter the value they want to filter and then select the comparison operator to apply. It’s also a simple matter to export any list view to various formats.
Each transaction in the system has multiple options for printing. You can print a list of transactions, a form for individual transactions, or labels of various kinds. There are dozens of report and label formats to choose from for each transaction. Each report or label can be previewed, printed, exported, or emailed directly from the system.
We have not experienced any downtime with the hosting service and consider it to be reliable.
Allowing users to set and change their own passwords would be a useful feature to increase security. Also, the ability to set password expiration policies and complexity rules would also be of benefit. I’ve spoken to Tracker Systems about this and have been told it may be included in a future version.
Though the system has many built in reports to choose from, it would be impossible for any system to have every possible report format. Tracker Systems is absolutely able and willing to customize any report format that comes up. However, for our business model, the number of such customizations would be financially unfeasible. Our preference is to handle such development in-house. iTracker has a custom reporting option, but we have found certain reports are still not possible with that tool.
The system supports mobile barcode reading. However, at this time it’s only supported on a small list of hardware and operating systems. An android or ios application would greatly increase the options for the end user.
In some instances we have experienced delays in switching from one screen to another while data refreshes or the screen layout changes. With a remote hosted, web application, some delays are to be expected. Keep this in mind if you are comparing this system to an on-premise alternative.
Not specific to this product, but just general recommendation: clearly define your requirements prior to engaging any software partner. Then revisit and revise that document as you learn more through your research and demos.
Herbert S. Specializzazione: Logistica e catena di approvvigionamento
The cost was very competitive vs. the other products we considered.
They couldn't deliver what was promised, so we canceled the contract.
Make them prove it with your data and demonstrate the functionality.
Bernard K. Specializzazione: Logistica e catena di approvvigionamento Numero di dipendenti: 2-10 dipendenti
This product has worked well for us. We have used this system for public warehouse management for approximately 12 years.
the web portal
Michael C. Specializzazione: Logistica e catena di approvvigionamento Numero di dipendenti: 13-50 dipendenti
I am very happy with the product. It's a good deal.
Ease of use, canned reports, flexibility, price