Slack


Logo di Slack

 

15773 recensioni (4.5/5)
 

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport and logistics.

Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.

Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents and spreadsheets can be shared via drag and drop.

Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.

 

Slack - Dashboard
 
  • Slack - Dashboard
    Dashboard
  • Slack - Third-party integrations
    Third-party integrations
  • Slack - Search
    Search
  • Slack - Groups list
    Groups list
Sistemi operativi supportati:
Browser web (indipendente dal sistema operativo)

15773 recensioni su Slack

 

Heshani H. Specializzazione: Software informatici Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

26/9/2019

26/9/2019

Fonte della recensione: Capterra

Slack the best team communication software ever

Traduci con Google
Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Rapporto qualità-prezzo

 

Assistenza al cliente

 

Facilità d'uso
Facilità d'uso
Funzionalità
Funzionalità
Rapporto qualità-prezzo
Valore
Assistenza

We use slack in our office as the main communication app. We can connect with our overseas clients through slack so easily. As we can share rich media, we have everything in a single thread. And we have the ability to reply to the each message in the thread. Also we can delete unwanted messages. The best thing is we have set reminders for important tasks. So the overall experience is really nice and I am thankful to the slack developers.

Vantaggi

We can create channels for separate projects and same time me can send direct messages for each other company members.
We can share texts, images,videos, audios, gif files and any rich media with others
We can set reminders for our work and slack bit is going to remind us our work
We can integrate other software like Skype, Hangouts,Gmail and many applications to slack, so that we can receive all the notifications through slack.
We have search options, so that we can search for previous texts we sent someone or in a certain channel.
Also there is an option to switch the do not disturb mode on. In that time we are not getting notifications.
We can easily use the web, desktop and mobile application so we can access chat via any device.
Considering all the matters I love this app.

Inconvenienti

I experienced some issues while getting voice calls.
Also it saves a limited number of lines in each chat thread. So we can not reference our earliest messages in threads.
These are the only issues I have experienced. But these are not that strong reasons to not to use this app.

John B. Specializzazione: Software informatici Numero di dipendenti:  1.001-5.000 dipendenti Numero di dipendenti:  1.001-5.000 dipendenti

19/9/2019

19/9/2019

Fonte della recensione: Capterra

Robust product that fosters effective communication and collaboration!

Traduci con Google
Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Facilità d'uso
Facilità d'uso
Funzionalità
Funzionalità

Our organization deployed Slack alongside a legacy client. The initial plan was to run both in parallel indefinitely, mostly because change is hard and there would be complaints. But Slack was so quickly adopted by a broad user base, the legacy client was officially retired after just a few months. Slack has been incredibly effective at fostering group communication and bringing our organization together. There are colleagues on Slack that never even used the legacy client. Whenever possible, Slack is used as an email alternative. Slack is also very robust with plenty of customization and integration. I have only scratched the surface of available options but the Slack Outlook Calendar "app" has been very useful. There have been some very infrequent (less than one per quarter) outages or availability issues but Slack has been quick to acknowledge and resolve the issues. Overall I am very pleased and would highly recommend Slack.

Vantaggi

- Flexible notifications allow users to control frequency and delivery methods for messages
- Default options or custom emojis can be used for current availability status
- Availability status can be set to automatically clear after a specific period of time
- Messages can still be sent to users even when they are offline/unavailable
- Key contacts can be "starred" and maintained in a sidebar list for quick access
- Communication across large groups is facilitated via "Channels"
- Posting a new message in a "Channel" includes options to notify all users in the group
- Custom start and end times can be set for the "Do Not Disturb" function
- Extensive user preferences include themes with customizable hex colors
- Integration with other productivity tools via "apps" (Outlook Calendar app is especially useful)
- Support for custom emojis, loading messages and channel prefixes
- Mobile app is extremely user-friendly

Inconvenienti

- Dark theme (mode) does not apply to the sidebar, only the main chat/message window
- On the desktop app, your own account ("you") appears at the top of the Starred list (preferred) but on the mobile app "you" is sorted among all other Starred users
- Occasional but very infrequent outages or availability issues

Ankush K. Specializzazione: Software informatici Numero di dipendenti:  1.001-5.000 dipendenti Numero di dipendenti:  1.001-5.000 dipendenti

18/9/2019

18/9/2019

Fonte della recensione: Capterra

Slack Review

Traduci con Google
Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Rapporto qualità-prezzo

 

Assistenza al cliente

 

Facilità d'uso
Facilità d'uso
Funzionalità
Funzionalità
Rapporto qualità-prezzo
Valore
Assistenza

It's one of the coolest apps I've tried, I'm glad I got a chance to switch from Skype.

Vantaggi

It's best made for any type of communication chat, sharing files (pdfs, doc, xlx), code etc. It has some cool features which I use every day like set reminders, easy integration with other apps like Datadog/Airflow to set alerts/notification for your product. Search option is really amazing where you can search for text, word or pdf file. The other options are to make Alias which is important I think when you don't want to notify the whole channel and just type @Alias rather than @here.

Inconvenienti

The only issue I had with it is that it freezes sometimes on my laptop, my chat windows on my phone do not remain in sync with chat windows on the laptop like with my Hazy memory if I'm talking to someone on phone and don't remember the name of person I won't be able to get back to him from my laptop. I also use its free version which I kind of doesn't like as it only stores 10k messages. So I guess the recent contacts/conversation option might need some enhancements for better user experience. Also, intoroducing some Calendar feature would be great in future.

Verified Reviewer Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti:  501-1.000 dipendenti Numero di dipendenti:  501-1.000 dipendenti

13/9/2019

13/9/2019

Fonte della recensione: Capterra

Communication made easy

Traduci con Google
Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Facilità d'uso
Facilità d'uso
Funzionalità
Funzionalità

Slack is a very good tool with many add-ons that can help your business with communication, reminders, etc. The library of add-ons is growing.
The only thing is that I wish the search was a little bit better, you often find irrelevant hits and it is a bit hard to exclude channels or people in your search.

Vantaggi

How easy it is to use.
It is easy to chat with other members in the organization, it is easy to start small chat groups, for more permanent groups you can start channels, both public and private.
It has both voice calls and video calls that are fast and smooth with great quality.

Inconvenienti

It is a bit harder to cooperate with other companies, where skype is available for anyone and you can easily add any contact, in slack you need an administrator to add a quest to the workspace. a good thing is that for each paid license you have in the company you can invite 5 guests that have access to a single channel(single-channel guest). a small con is that you need to pay a license for any guest that need access to more than one channel(multi-channel guest)

The search function could offer a few more options

Verified Reviewer Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti:  2-10 dipendenti Numero di dipendenti:  2-10 dipendenti

12/9/2019

12/9/2019

Fonte della recensione: Capterra

Google Hangouts Replacement, Saved us from Teams

Traduci con Google
Facilità d'uso

 

Funzionalità

 

Qualità del prodotto

 

Rapporto qualità-prezzo

 

Facilità d'uso
Facilità d'uso
Funzionalità
Funzionalità
Rapporto qualità-prezzo
Valore

I actually enjoy Slack. It is fun to use, and I like much more than sending an email.

Vantaggi

Slack really allows us to communicate effectively based on group or subject. We can communicate directly in the General chat, directly, or in any number of specialized group channels. Each team has their own channel, and if needed, that channel can be locked to prevent other teams from entering.

Most are open channels that allow for any of our teams to come in and converse on the subject titled. One our favorite things to use are external apps. I love that Slack will pop up an upcoming appointment or if we need a meeting in say Zoom, I can just type /zoom and it will generate a Zoom link and we can all join in. We are on the free tier, so with the higher level tier, you can get conferencing and a wealth of other features added in. The free level serves us very well.

We use email integration also, so important emails and even things like weather alerts pop up as a Slack notification. It is really a great service.

Inconvenienti

Can be confusing to use if you are not used to chat systems such as Hangouts or WhatsApp though. The idea of a separate room, or Group chat, confuses some, but once they see how things work, it is a non-issue.