Informazioni su RMM

N-able RMM offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 25,000 MSPs globally, N-able RMM offers powerful platforms with a tailored experience built for your business needs. Key features include: • Integrated features within a single pane of glass, bringing everything you manage into one console • Simple, powerful automation leads to premier scalability for even the largest or most complex clients • Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments • Lightning-fast remote control allows you to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user • Integrated service desk to create tickets, customize billing, and effectively run your IT services business • Robust out-of-the- box reporting to prove value to your clients • Flexible cloud implementation for security and ease of use RMM also offers Automation Manager, which allows you to automate processes like discovering and importing new devices without having to learn a new scripting language or proprietary code to. Instead, it offers drag-and-drop functionality and more than 100 out-of-the-box tasks that you can customize to fit your needs. Effortless device discovery provides a broad view of all devices connected to any of your networks, ensuring that any new device on a network can be found and properly managed for better security and governance. Complete Active Directory® management tools allow you to tailor your system to even enterprise-level business needs, but the system's ease of use and pay-per-features pricing also makes it perfect for smaller IT service providers who aren't served by standard license-based pricing models. Together, the advanced patch management, AV, endpoint detection and response, integrated email protection, and web protection features in N-able RMM provide robust security against modern malware and other cyberattacks. Auto-deployment also deploys security features across endpoints in bulk. The tool also offers free download of Android® and iOS® mobile apps to manage issues from anywhere.
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Prezzo di RMM

RMM non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di RMM è disponibile a partire da 50,00 USD/mese.

Prezzo di partenza:
Versione gratuita:
No
Prova gratuita:

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Recensioni su RMM

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
4
5 recensioni su 68 Vedi tutte le recensioni
Derek S.
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni mese di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
3

5
Data della recensione: 14/3/2020

SolarWinds RMM (formerly N-Able) is a great RMM tool

Great solution for an RMM tool. The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.

Vantaggi

Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.

Inconvenienti

Remote access software has historically been an additional feature. Very competitive market and some aspects are not the "best" in the market, including remotely connecting to computers. SolarWinds is also only breaking into the PSA market so there is not a direct connecting service to link on day 1 without looking at other vendors.

Chris B.
  • Settore: Trasporti/Trasporto merci/Ferrovie
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
3
Assistenza al cliente
4

4
Data della recensione: 9/9/2020

A decent mix with different tools

Their platform has absolutely put us in a better position for supporting our users working across multiple locations and offices.

Vantaggi

Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets. I really like that a big part of their strategy consists of recurring available trainings of not only their own software, but best practices. I have already learned a great deal working with their platform.

Inconvenienti

They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.

Marcio P.
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
3

3
Data della recensione: 7/12/2019

Nice to have all your customers in one place

Customer service is hard to reach and slow to respond

Vantaggi

The fact that I have all my customer computers in one place

Inconvenienti

Updates fail constantly and the reason is not clear. Also it doesn't work with trendmicro antivirus which is my solution

Risposta di SolarWinds MSP

We're sorry to hear you've experienced some challenges with customer service as we always strive to deliver the best service experience possible. This obviously wasn't what you experienced and that's troublesome. We will reach out to you shortly to hopefully assist you further.

Data risposta: 23/12/2019
Javier G.
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
4

5
Data della recensione: 11/7/2019

You don't need to spend more money elsewhere

Vantaggi

The main pro for us has been that it is pay what you use. Many other RMM tools will lock you into 3 year contracts and make you buy hundreds of seats and you will pay for them regardless if you use them or not. We loved that the remote control tool was based on Teamviewer

Inconvenienti

The initial interface was kind of clunky. And we really didn't like when they changed the remote control client. We've gotten used to it now though.

Danny M.
  • Settore: Prodotti alimentari e bevande
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 28/10/2019

Amazing remote manamgement software

Vantaggi

I love how simple it is to manage my systems with this software. I can remotely control every single endpoint in my organisation, pull an assest list when I need it, keep an eye on virus threats and even deploy virus protection all via a simple interface

Inconvenienti

The only additional feature I'd like to see is the ability to freeze the remote display, so the user cannot see what actions are being performed, like entering sensetive parts of systems etc.

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