PayDC Chiropractic Software

I am very pleased with the ease of use of this product. I like the accounting features in regard to posting and balancing of patient ledgers. The only recommendation that I have is in regard to reporting. There are reports that can produce a patient list by carrier, service dates or demographic criteria. The product allows you to export a patient list to excel but you cannot set parameters and sorting has to be done on the excel spreadsheet. Way to many steps for something that should be a click and generate option. Otherwise, very happy with this product. Customer Service and Tech Support are TOP NOTCH!!! Always a quick response, even if the issue can not be resolved immediately.

Vantaggi

The accounting features and the ease of claim submission.

Inconvenienti

The inability to generate patient lists based on criteria such as insurance carrier or self-pay status without having to export to Excel.

Vantaggi

Easy Documentation
Easy to learn
Better integration with scheduling and claim generation report
Integrated billing and clean claim
Most efficient system
Get paid on appeal and saved from audits.
Quick and easy notes.
Customizable, Time saving and Compliance

Inconvenienti

Don't find any yet but only thing I feel it it doesn't work on Mac but you can still have parallel and have it on.

Consigli utili

I am the Physical Therapist and have been running multidiscipline practice from approx 2 years. I switched from Web Pt to Pay Dc. To be honest It was the best decision I have ever made. The software is easy to learn. Document is very effective and saves lots of time in claim generation and submitting to insurance company. The software is very customizable and every provider can make their own flow of documentation which is very easy to create care plan and SOAP notes. The best thing I like is it is very compliance and you can run various practice analysis report in seconds which as a private practice owner we want to do all the time to see how effective the practice is. The don't charge you unnecessary for extra admin provider and always work with you to help your practice more efficient. I understand technical support was not great but lately it is very effective. Co founder is one of the best person I ever met who knows what he is doing and talking about. He is always available to help you with any issues you have with software and he also involve personally for any audits you have to help you out. He is not only co founder of it but also compliance office and knows more than any software company about billing and coding. He always speaks in conferences and APTA NJ group how to become more compliance. The software also has reminder appointment to go as well they are working on developing to send text messages too,. .. In short If you want to be more efficient in private practice not matter you are DC, PT or Acu I would strongly suggest this software. I would give 10/10.

In the current insurance environment of pre and post-payment audits, it is imperative that each practitioner protects themselves with bulletproof documentation and record keeping. This program is the answer to that challenge and I have to say that having an authority as the key developer of the software is like having a star quarterback on your team. The ease of use, thoroughness of documentation detail, and excellent and friendly customer support have made my experience with PayDC extremely positive and has brought back the joy and confidence in my practice that was threatened by today's insurance and medicolegal requirements and penalties. This lets you go back to focusing on treating and healing patients instead of worrying about your notes. I highly recommend this program to every DC .

Vantaggi

Ease of use and accuracy of documentation options.

I am so sad to review this product this way but after a long fought battle we are finally at our wits end. Over 2 years ago we got PayDc and for almost a year the customer service was attentive and helpful. In the more recent year and a half we have experienced little to no response from customer service when issues come up. I have been emailing them regarding a payment glitch for about a month now with no response. Unfortunately we will be switching, probably to chirotouch as they now have very flexible payment options. :(

Vantaggi

Relatively easy to use software

Inconvenienti

Customer support does not respond promptly or at all sometimes

Software works fantastic for back office, creating claims to submit to insurance and . The rest of PayDC is functional but not efficient. Very fragmented and information does not feed other platforms to populate useful information and basic reports to track patients and financials. Meaning multiple re-entry of the same basic information and filling out insurance info does nothing to provide the patient with a estimate of cost for treatment. We have to use excel for all financials and estimate of benefits for the patient. CLICK yourself crazy trying to use this for practice management software. We also have to use a third party to provide a financial status report to track where we are to date , monthly, annually. When PayDC goes down it's usually after 5 EST and you can't get anyone to return calls or email. Need another software to manage to business side of your practice.