TSheets is a cloud-based time tracking solution that helps owners and managers keep track of employees in real-time from their web or mobile applications. It provides mobile time tracking for employees who either work remotely or change locations or jobs regularly. Employees use their own devices, such as smartphones, computers, mobile apps, text messages or landlines to clock in and out. Mobile apps are available for Android and iOS.
TSheets helps users set up overtime alerts for employees, which can help inform managers before overtime starts. Alerts can be sent to employees, administrators or managers via text message, email or Twitter.
TSheets offers labor expense management module that reports labor expenses, including PTO, overtime and regular time.
TSheets also provides customizable filters that help capture the exact timesheet information sorted by employee, project, date, group, job code and payroll period. Pricing is per user per month. Support is provided via knowledge base, phone and email.
Michael M. Specializzazione: Contabilità Numero di dipendenti: 2-10 dipendenti
Support is AWESOME and the Account Managers are the best. I never have to wait very long to get an answer or get a problem fixed. Just like today, the customer service rep, helped me fix an issue with the mobile app.
The ease of use for time tracking and the auto-syncing with QuickBooks Online. The support from TSheets is outstanding and that is the NUMBER ONE reason I stay with TSheets.
The scheduling module is a bit lacking for some of my clients. This is why some of my clients have gone with a different solution. As soon as the scheduling is up to their standards I will get them back to TSheets
Stuart M. Specializzazione: Ambiente ed energie rinnovabili Numero di dipendenti: 2-10 dipendenti
Only having one add on to QBO to do Time, Mileage and Expenses tracking/submission would be great.
Flexibility and GREAT CUSTOMER SERVICE.
Syncing employees and vendors who are subcontractors with QuickBooks Online.
Expenses and Mileage tracking using GPS would be great (you're part way there with the GPS for employees). So what I like least is not having these fully developed.
Note your link to Expensify Integration "Learn more" in the add on section refers to this page: http://help.tsheets.com/knowledgebase/articles/890430 that does not load so I have no idea how it works. Can you please advise how this works.
Tom A. Specializzazione: Produzione di apparecchi elettrici/elettronici Numero di dipendenti: 13-50 dipendenti
In the beginning it was good. It did what we needed and the service was great. Then they got rid of their great service staff and increased their prices by double and it got more glitchy over time, not better. Too bad. lots of potential here. And for such a big company like Intuit to purchase TSheets and then cut back on quality and service and increase prices seems like an indication of their business practices. shame :(
At the beginning we had an account manager who was super helpful and did everything she could to get the software to how we needed it. We like how it works with QB and it has the functions we needed.
It would randomly clock employees out for no reason.
When an employee would clock out, sometimes it would keep them clocked in.
We had an amazing account manager, then with no heads up, i emailed her one day and got a returned email. I called them and they told me she no longer works for the company. I asked who my new account manager was and they said they no longer provide one and that i have to go through their chat system. It made troubleshooting and customizing impossible.
We got an email the other day stating that they are increasing their prices by double. We were paying a $20 base fee and $5 per user. Now its going to be $30 base fee and $10 per user. WTH! Its barley worth the $5 per user. You also have to pay extra for a lot of the add ons. This is why we're leaving this system. It feels like once they have you hooked, they keep adding costs. That or they are going to dissolve TSheets and integrate something into QB then charge a premium. That sounds more like something they'd do.
Melody E. Specializzazione: Salute mentale Numero di dipendenti: 13-50 dipendenti
This has been a great program that our business has used to track hours worked for payroll. We have multiple offices accross several counties and it's nice to have a central place that all of the hours are entered and available for HR to do payroll. Our company has also used this program as a schedule for our support staff and it's been very helpful to able to reference who is in what office so you know who to contact when you need to speak to a specific office.
TSheets has some flexibility in how you enter in your hours worked - they can be entered manually or by clocking in and out on the website. There is also a phone app for this program, so if you're on the go then this makes it easy to still track your hours or clock in/out. In addition, when you enter hours or clock in you have the ability to choose what "job" this was for. This is especially in tracking expenses for specific projects, jobs or offices. In addition, TSheets has a Schedule function. You are able to enter a schedule for all employees using the program and can specify what "job" the time is used for on the schedule.
When I use TSheets, I open up the website and just leave the browser up sometimes for weeks at a time. The only issue I've found is that when I do that, the schedule and/or time entries do not update to the next week automatically. It has to be done manually as it will continue to show the original week until "told" to change. It does work fine if you log out though. This is a specific problem for if you leave the browser open. This isn't really a big deal - it's easy enough to either click to the next week or just log out & log back in. It just surprised me though that it didn't auto-update when the week changed.
Travis w.c. M. Specializzazione: Servizi ambientali Numero di dipendenti: 2-10 dipendenti
Tsheets makes it simple for the employee, project manager and accounting team to record hours, gather information and track projects. Glitches eventually work themselves out but I've grown to expect some issues when enrolling new employees, even though they have the same setup. I appreciate that it integrates with Quickbooks as well.
Easy to run reports by custom date range, project, customer and employee. This is crucial for our accounting and project management.
The permissions can be confusing when setting up new employees, whereby the employee(s) were unable to access features by phone or computer even though their permissions were identical to another employee's. Of particular issue was entering hours manually rather than clocking in/out -- the option simply wouldn't show up on their end. It seemed to take making the same changes several times before the program "clicked". Perhaps there can be a copy/paste feature for new employee profiles.