Informazioni su Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
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Prezzo di Mindbody

La versione a pagamento di Mindbody è disponibile a partire da 129,00 USD/mese.

Prezzo di partenza:
129,00 USD/mese
Versione gratuita:
N/D
Prova gratuita:
N/D

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Recensioni su Mindbody

Valutazione della caratteristica

Rapporto qualità-prezzo
3,5
Funzionalità
4
Facilità d'uso
4
Assistenza al cliente
4
5 recensioni su 2.067 Vedi tutte le recensioni
Garrett E.
  • Settore: Ospedali e sistemi sanitari
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 6/9/2019

Learn It and Use It

Vantaggi

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Inconvenienti

the old design structure of the base platform could use some updates, which they are aware of

Tatiyana B.
  • Settore: Vendita al dettaglio
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
5
Facilità d'uso
3
Assistenza al cliente
3

4
Data della recensione: 10/3/2021

I like it but..

Mindbody sets a high bar for business software. But unfortunately their quality of customer services does not match the high premium you pay. There are definitely softwares out there that will suit exactly what you are looking for with a support team that is willing to help you in every way at a fraction of the cost.

Vantaggi

Mindbody is like driving a fully loaded Mercedes Benz. Looks pretty. Has all the features. Very custom and detailed.

Inconvenienti

Con: way too expensive. customer service plummeted. Not accommodating. Does not matter if you are a long term customer I feel like I am just a number and they could care less if they lose you as a customer or not.

Diane B.
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 3/6/2021

We love MindBody

We are big fans of the MindBody application. Easy to use, easy to navigate and the customer service staff is absolutely wonderful!

Vantaggi

Ability to schedule various types of services in one central place and view all staff appointments in one place.

Inconvenienti

Would be useful to have a variety of integration points with other softwares such as accounting software. Cannot easily generate a report that shows account adjustments for a prior date which sometimes can be cumbersome when reconciling our YTD sales with our books.

Edward S.
  • Settore: Musica
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
2
Caratteristiche
3
Facilità d'uso
3
Assistenza al cliente
4

3
Data della recensione: 11/3/2021

No Longer Suitable for Music Teacher; Expensive for Small Businesses

I have used MindBody for nearly 15 years, both as an administrator and staff/user, and I used to work in software. I used to love them and, early on, I would frequently recommend them to colleagues - the deployment phase was exceptional.

However, they are not the company them once were - nor is their software as attractive, simple to use, or innovative as it used to be. The user-interface is very tired-looking, they are focused on up-selling to bigger clients who can afford and ignoring the smaller clients of which I am one. (Their costs are £100-450pcm basic, plus an additional £199 pcm for an almost essential mobile app, which puts it well out of range for a small business.

Probably, importantly, the functionality is also possibly geared around larger yoga, hair-salons, gyms, etc. I am a music teacher. I think it's time I looked at a more tailored music teaching option.

Vantaggi

Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages

Inconvenienti

Old-fashioned user-interface (very web v.1); very expensive; limited functionality compared to competition (good functionality only available at premiums packages); current business model seems to be selling 'tailored' mobile apps at £199 pcm, which we all know is off-the-shelf code painted a different colour and without enough modifiable options to justify the expense).

No longer market leaders; unaware of competition; mixed staff knowledge (their recent expansion means too many employees have severely limited knowledge, and I frequently get passed around 'experts' or stuck re-explaining my issues).

Alysa F.
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni mese di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 10/5/2021

MindBody So many options!

It was a great experience and I recommend it to anyone who has a studio that needs to keep track of their inventory, members, sales all in one!

Vantaggi

This software has so many features, and sadly I don't even use half of them! It has a great way to keep track of your inventory, to have quick sales (water bottles, towel rentals) your memberships, drop ins, class schedules. Everything you need to run your facility quickly and with ease. When we started this software it was already partially set up, but I had to go back in and with the help of the staff team of MindBody, we set it up properly. Their staff team is also super helpful and they have many seminars and resources to help build your business.

Inconvenienti

It was a bit of a learning curve to set up - but that could also be due to it wasn't fully set up when I started working here. The other thing is the price, for our studio, we are too small to use it at the moment. I do miss the support team and the events!

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