HubSpot CRM


Logo di HubSpot CRM

 

2679 recensioni (4,5/5)
 
With its cloud-based, customer relationship management (CRM) platform, HubSpot CRM helps companies of all sizes track and nurture leads and analyze business metrics. HubSpot is suitable for any B2B or B2C business in a variety of segments, including accounting, marketing, sales, construction, retail, real estate and more. It offers features including outbound and inbound marketing, sales automation, sales pipeline management, customer relations management, email tracking, lead management, contact management and more. HubSpot CRM offers a visual dashboard with a real-time view of the entire sales funnel. Using the CRM system, businesses can track customer interactions automatically through email, social media, live chat or phone calls and every interaction is stored in a timeline organized by lead. The HubSpot CRM marketing tool offers lead generation and email marketing automation features to help businesses create and manage email templates and track how well those emails are performing. The HubSpot CRM sales tools help sales reps to manage contacts, track deals, manage their sales pipeline and more. The platform integrates with other HubSpot tools such as HubSpot Marketing Hub and HubSpot Sales Hub, as well as third party platforms including Zoho CRM, Salesforce, SugarCRM and more. HubSpot CRM's free plan is free forever and includes access to all HubSpot sales, marketing, customer service and contact management tools for unlimited users.
 

HubSpot CRM - Sales pipeline
 
  • HubSpot CRM - Sales pipeline
    Sales pipeline
  • HubSpot CRM - Track interactions
    Track interactions
  • HubSpot CRM - Lead timeline
    Lead timeline
  • HubSpot CRM - Lead timeline
    Lead timeline
Sistemi operativi supportati:
Solaris, Browser web (indipendente dal sistema operativo), Windows 8, Windows 10

2679 recensioni su HubSpot CRM

 

Vishnu S. Specializzazione: Software informatici Numero di dipendenti:  10.000+ dipendenti Numero di dipendenti:  10.000+ dipendenti

2/9/2019

2/9/2019

Fonte della recensione: Capterra

Best marketing software that include awesome features which any use easily

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Overall my experience with hubspot crm is very well, here first I used free version then I satisfy first time because at that time many software industries to provide their features to their customers then at that time I trusted hubspot crm .

Vantaggi

Hubspot CRM is a awesome and easy option that contain all the necessary or aquier basic features for your business. Its most beautiful features is its free versions available for all, it is all basic features which solve your difficulties which are confusing or non perfect to someone.
Hubspot crm is a very famous and best software in industries which are leading in software industries at this time. There are many other software version available in market which provides all necessary features but hubspot crm completed our sequence.
Here email to other Clint and chat with clints are actually crazy need on time.

Inconvenienti

Paid version could out of experience for large area but I likely to review its because this platform provides all necessary features to all your acquirement or need your company.
There are many software available in market but we get in quality in hubspot crm other than best. We can send industrial email for future time.

Brandon S. Specializzazione: Biotecnologie Numero di dipendenti:  501-1.000 dipendenti Numero di dipendenti:  501-1.000 dipendenti

7/1/2020

7/1/2020

Fonte della recensione: Capterra

Intuitive and User-Friendly Without Being Overwhelming

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I was a critic of HubSpot before I was a strong supporter. It takes some time to understand the platform before you can fully see the possibilities. If starting a company from scratch, I would definitely put HubSpot CRM on the short list.

Vantaggi

HubSpot focuses on simplicity and usability rather and competing for the most features or customization. The primary requirement of our CRM implementation project was ease-of-use and HubSpot has not dissapointed. And while there are limitations compared to other platforms, the feature set is growing all the time and we don't have to rely on third party integrators or developers. It is also easy to scale up quickly.

Inconvenienti

HubSpot has a strong culture and jargon. To truly understand the platform, you will need to learn to think like the HubSpot community which can use different terms and methodologies. The platform also seems to be biased mostly towards B2B service companies, however you can make it work for just about any type of organization. Also keep in mind that while the CRM starts as "free," the cost increases quickly as you leverage the other HubSpot "hubs."

Utente Verificato Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti:  11-50 dipendenti Numero di dipendenti:  11-50 dipendenti

7/1/2021

7/1/2021

Fonte della recensione: Capterra

HubSpot could help you a lot, but you have to use it.

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The main benefit has been to organize my sales and my forecast. I could not work without it, now!

Vantaggi

Easy-use is the first impressive feature I liked and when you start to use it, you could not stop. It helps you a lot to manage leads, deals and to follow your pipeline.

Inconvenienti

The mobile app is not good, and also the geolocation does not work properly. We are using thei cloud and sometimes it is slow.

Javier H. Specializzazione: Marketing e pubblicità Numero di dipendenti:  Lavoratore autonomo Numero di dipendenti:  Lavoratore autonomo

10/5/2019

10/5/2019

Fonte della recensione: Capterra

I hate HubSpot so much, it made me loose a lot of money!!!

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The worst experience with a piece of software in my life. I have lost thousands because of HubSpot. Avoid with all your means!

Vantaggi

I really wanted to be fair and find something that I like about HubSpot but, to be honest, when I tried to do so, I was unable. It has so many bugs, its control panel UX is so bad, the learning curve is so big and it lacks so many features, that this is the first review I make in Capterra where I cannot find anything I like of a piece of software.

Inconvenienti

Oh, god. I have TONS of things that not only I dislike, but HATE of HubSpot. 1) The learning curve is ridiculously big, as a result of a very badly designed UX and the constant bugs when using it. 2) You will need hours, days, weeks and sometimes months of hard work to design by yourself a decent landing page that will still lack many functionalities and look not so good. Their visual editor is really really bad, and coding in HubL is frustrating. And if you look for predesigned templates, most of them are terribly badly designed. It has issues every now and then, and you will lose contacts, automations will not work... a disaster. Their support chat works sometimes, sometimes not, just when they decide to make it available! Very careful with the Advanced Code Snippet box in your landing pages settings, don't place your tracking codes there: sometimes this doesn't work and you will lose retargeting opportunities. Also, email templates are terrible. Oh! And this one is the worst: if you tag your ads' URLs with UTM tags, HubSpot receives these tags but will not show you this info for all interactions, only for the interaction preceding the creation of the contact. TERRIBLE!!! I think this has to be the worst CRM ever in history!!!

Kristi A. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti:  51-200 dipendenti Numero di dipendenti:  51-200 dipendenti

8/10/2020

8/10/2020

Fonte della recensione: Capterra

Top-quality CRM with excellent features, just make sure everyone is on board

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Overall, HubSpot has been an INCREDIBLY positive experience for us. I won't lie and say there haven't been frustrations, but there are always going to be frustrations with switching software or implementing new processes. Ultimately, HubSpot has helped us bring our processes forward in a wonderful way, and their support is truly, truly superior to any other product support I have ever received.

Vantaggi

To HubSpot's credit, their CRM functions really quickly and its basic features have a very short learning curve -- we onboarded our sales teams in multiple parts, with inside first followed several months later by outside reps. The main CRM we used before HubSpot was Microsoft Dynamics, and we are still significantly based there, but I attribute the positive reception of a new (and dramatic) software shift to HubSpot's ease of use and quick accessibility of prospect information.

Inconvenienti

We've run into a similar problem several times due to our industry being so niche (and therefore, the information we collect tends to be highly customized). We have needed to organize and implement quite a few custom fields, which GENERALLY HubSpot's CRM is very good about -- however, there are some significantly important fields that cannot be changed at all, even by HubSpot. We also have had some issues with company associations -- if your prospects work in an industry in which one company can have multiple locations (and the distinction matters), HubSpot's CRM does not lend itself well to that at all.