Informazioni su HubSpot CRM

With its cloud-based, customer relationship management (CRM) platform, HubSpot CRM helps companies of all sizes track and nurture leads and analyze business metrics. HubSpot is suitable for any B2B or B2C business in a variety of segments, including accounting, marketing, sales, construction, retail, real estate and more. It offers features including outbound and inbound marketing, sales automation, sales pipeline management, customer relations management, email tracking, lead management, contact management and more. HubSpot CRM offers a visual dashboard with a real-time view of the entire sales funnel. Using the CRM system, businesses can track customer interactions automatically through email, social media, live chat or phone calls and every interaction is stored in a timeline organized by lead. The HubSpot CRM marketing tool offers lead generation and email marketing automation features to help businesses create and manage email templates and track how well those emails are performing. The HubSpot CRM sales tools help sales reps to manage contacts, track deals, manage their sales pipeline and more. The platform integrates with other HubSpot tools such as HubSpot Marketing Hub and HubSpot Sales Hub, as well as third party platforms including Zoho CRM, Salesforce, SugarCRM and more. HubSpot CRM's free plan is free forever and includes access to all HubSpot sales, marketing, customer service and contact management tools for unlimited users.
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Prezzo di HubSpot CRM

HubSpot CRM dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di HubSpot CRM è disponibile a partire da 50,00 USD/mese.

Starting Price:
50,00 USD/mese
Pricing Details:
HubSpot CRM is available for free of cost. Users can add 1,000,000 contacts and unlimited users. Free access to the CRM has no time limit. Starter: $50/month or $600/year Professional: $1780/month or $19200/year Enterprise: $4000/month or $48000/year
Versione gratuita:
Prova gratuita:

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Dynamics 365

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Recensioni su HubSpot CRM

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
4,5
5 recensioni su 2.716 Vedi tutte le recensioni
Michele G.
  • Industry: Servizi e tecnologie dell'informazione
  • Company size: 2-10 dipendenti
  • Ogni settimana di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

5
Data della recensione: 23/2/2021

CRM semplice e completo

Vantaggi

Interfaccia semplice e intuitiva e numerose funzionalità gratuite per testare il prodotto

Inconvenienti

Gestione della creazione liste di invio mailing poco user-friendly

Alternative considerate

Bitrix24

Perché passare a HubSpot CRM

Possibilità di iniziare con più funzionalità gratuite per testare il prodotto rispetto ai concorrenti
Marco D.
  • Industry: Software informatici
  • Company size: 2-10 dipendenti
  • Ogni settimana di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
3
Assistenza al cliente
2

4
Data della recensione: 1/3/2021

Buon rapporto qualità-prezzo-funzionalità

Utilizzato in azienda dopo 3/4 software non adeguati

Vantaggi

Molto semplice e user friendly, possibilità di importare contatti o clienti dall'esterno in autonomia

Inconvenienti

maschera troppo dispersiva, sarebbe meglio mostrare meno funzionalità più mirate. Magari sarebbe bello offrire all'utente la possibilità di customizzare il proprio layout operativo con le sole funzionalità che gli interessano

Alternative considerate

Zoho CRM

Perché passare a HubSpot CRM

Sembrava più semplice nell'utilizzo e nel poter importare contatti/clienti. Le funzionalità che mi servivano non erano quasi mai a pagamento mentre nel software concorrente si
Anthony J.
  • Industry: Consulenza manageriale
  • Company size: 2-10 dipendenti
  • Ogni settimana di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

5
Data della recensione: 2/12/2021

A G-Suite Friendly CRM

It has been great so far I will be getting the upgraded version when I expand my sales team.

Vantaggi

Ease of use. Once I receive a lead by email, its a simple matter of replying using the Hubspot extension and then I can modify it as a contact.

Inconvenienti

The call feature uses the computer, I wish it would just transfer to your cell phone.

Jesse L.
  • Industry: Software informatici
  • Company size: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
4

4
Data della recensione: 21/12/2021

Excellent CRM for SMEs and growing companies

Vantaggi

Hubspot CRM is very simple to learn and get using quickly. For most companies with 1-10 sales people it will have all the tools you need to connect your sales and marketing teams and manage leads, deals and pipelines.

Inconvenienti

Lacks some of the force actions of bigger CRMs, and the cost for sales enterprise is getting high.

Alternative considerate

Salesforce Sales Cloud e Zoho CRM

Perché scegliere HubSpot CRM

Integration with marketing automation tool

Software precedente

Dynamics 365

Perché passare a HubSpot CRM

Simpler UI, ease of use, integration with Hubspot MA
Harry S.
  • Industry: Ingegneria civile
  • Company size: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
1
Caratteristiche
1
Facilità d'uso
1
Assistenza al cliente
2

1
Data della recensione: 14/10/2021

Surely it can do that?

Vantaggi

This review relates solely to Hubspot's Sales module, and not the Marketing package. Our small business utilises Hubspot for lead management and conversion tracking - I can't speak to Hubspot's other functionalities in the marketing field. Hubspot's Sales free and growth bundles are great value; offering start-up businesses with the basic tools required for recording correspondence with leads and tracking conversions. However...

Inconvenienti

As your business grows you naturally seek out greater efficiencies achieved through CRM automation services (e.g. automated follow-up emails to stay front of mind with prospects) - it's at this point you upgrade to the costly Professional package because the business case stacks up, right?

This is where Hubspot falls over. Everything (I cannot iterate this enough, literally everything) you would logically expect the software to support or enable isn't available. Credit to them, their support function does try to help but they are severally handcuffed by the limitations imposed by backend engineers and software architects. The tech supports can only try to provide convoluted/half baked work around solutions but often these result in additional implications and barriers downstream.

The nail in the coffin for our business was when we tried to setup automated email sequences (a 101), but learnt that you cannot enrol contacts into these processes when sending emails 'from' the shared/team/company email (e.g. [email protected] or [email protected]) - rather, Hubspot requires users to send from their individual email (e.g. [email protected])

Have you ever corresponded with any business via a personalised email address? Whether I'm communicating with the local mechanic or Apple, I never email [SENSITIVE CONTENT] You engage with a shared mailbox e.g. sales or support or [email protected]

It's no brainers like this that force you to question Hubspot's services.

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