PCRecruiter is a cloud-based tracking and recruiting solution for Human Resources departments across a range of business verticals, including staffing agencies, PEOs, maintenance and property management. PCRecruiter houses a comprehensive solution for contact management and applicant flow in a central hub. It offers tools to manage requisition submittal, on-line job inquiries and hire logging to customizable candidate assessments and surveys.
Key features include bulk emailing, resume parsing, diversity tracking and document storage. Its Applicant Pipeline feature provides a drag and drop interface that allows moving applicants seamlessly from one stage to the next, automatically following up with form letters and keeping a complete history. The Manager Portal allows for position entry and hiring process monitoring, with email-based requisition approval and customizable templates.
It offers a variety of customizable, searchable forms and lists for data collection with boolean searching to help locate keywords in all documents such as resumes, applications, job descriptions and applicant profiles.
The solution is capable of integrating with Microsoft Outlook, allowing users to access their existing schedules, contacts and emails.
Vince A. Specializzazione: Reclutamento e selezione del personale Numero di dipendenti: 51-200 dipendenti
The biggest value beyond the capturing of information in an easy to get to fashion. Over the last 10 years (since the initial release of the Portal) the product has been much easier to get new people using. Having it be "in the cloud" makes it simple to get to regardless of where you are at. The nature of our business is not everything happens when you are sitting in your office. Literally you can be anywhere in the world (even in Afghanistan) and have access to your desk.
The fact that the software flows the same way our business does. Unlike generic CRM products or worse ATS products "for recruiters," PCR enables a headhunter a way to easily track the relationships that you build over the years. Our business is selling. It could be opportunities to people or taking a high-performance candidate out to companies and managing the process.
In recent years the update roadmap has been far better than it was in the past as well as the quality of those updates. The combination of the Outlook Portal, Capture and Version 9 also make it easy for new people to get started using it
Profiles are a great way to capture the data you need and to have the candidate or client do it in their own words for you.
ALso love the new mobile app.
It's TOO flexible. The ability to customize screen layouts makes training multiple locations a challenge. Also, the custom report writing tool is a bit arcane
Thank you for the review, Vince! We appreciate your business.
Terry C. Specializzazione: Dispositivi medici Numero di dipendenti: 2-10 dipendenti
I run my desk on a daily basis using all the tools that PCRecruiter has for me. It speeds up and hones in on my search process and keeps a perfect record for each activity without having to add several clicks or time. Additionally, the company is open to improvement, enhancement suggestions from their users and they implement a good portion of those requests to make it more functionable for everyone.
Once again, PCRecruiter/Main Sequence is a collaborative partner you can count on.
I have been with PCRecruiter since 2000. Partnering with the company for my ATS system was one of the best business decisions I ever made. The company continues to grow, the software function and features are prenominal. Whether you are a recruiting firm, a staffing firm or a company PCRecruiter can handle all of your ATS requirements. It's not just a database of data. The data is can be measured, monitored, and managed easily with excellent administrative tools. Beyond that from a user standpoint, it is constantly being upgraded to fit the needs, requirements and desires as the industry itself matures in the digital age. Syncing, emails, phone systems, search engines, job boards and beyond. The customer support is AAAA. The techs are friendly, intelligent, know the systems and solve virtually every issue I've ever called about on the first call or ticket submission. The rare times issues were not resolved immediately, they were handled with 48 - 72 hours. I would recommend PCRecruiter/Main Sequence to anyone from a "one man office" to a large corporation. It doesn't matter how small or big your organization, they treat everyone with same professionalism.
I have thought about this, and there truly is no negative side that I can find from my perspective.
Thank you for the glowing review, Terry! It's always good to hear that our clients are totally satisfied, and we appreciate your continued business over the years.
Amanda S. Specializzazione: Servizi bancari Numero di dipendenti: 2-10 dipendenti
I just found out, after 18 months of using this software, that there is a standard set up with MRI, that was never offered to us by PCR. So, we have not been able to use this software correctly or to its full capacity. Our set up is wrong, and now we have to dig ourselves out of the poor set up and teach ourselves what the system can do, so we can get set up to the appropriate settings recommended by MRI. Overall, not a good experience.
Fully customizable. The people that get it set up properly and taught right out of the gate love it.
It is customizable, but only if you know what you want, and how to explain it and explain it to a techie. This is not an intuitive product. When we set up, we were asked what we wanted, but having never used it, we couldn't articulate what we wanted.
Thank you for the review, Amanda - our apologies on the confusion during your roll out. We'll look into the internal processes that took place to see how the MRI template was missed during your setup.
Jan P. Specializzazione: Servizi e attività ricreative Numero di dipendenti: 2-10 dipendenti
Experiencing success as a first-time recruiter within 90 days of my start date (2012) and growing my volume of placements to consistently earn the #1 or #2 spot in the firm.
Experiencing success right out of the gate after launching my own recruiting firm in Feb 2016.
I have been using PC Recruiter for as long as I have been recruiting, for about 6 years now. I used one other candidate tracking system about a year ago when helping another recruiter on a project. I like how PCR is an extension of me. I understand how most of the functions work. The tech hotline team members are the best. The training person is awesome, too. They are constantly updating the system. The system has never let me down. The system itself never goes down either.
The updates are done late at night. With PCR, I can keep track of all my e-mail communications. I use the PCR mail integrated right there in the system. Emails are automatically linked/attached to each candidate.
It's an easy program to learn and there are countless ways to access the information you need. I find PCR to be an intuitive system. When a new version was launched a few years ago, I felt like my suggestions were heard as they were fine-tuning the new edition.
I am a successful recruiter because I am efficient on PCRecruiter.
When a client needed proof that I submitted a candidate before they hired him, I was able to pull together all the dates, emails and history needed to get paid for the placement.
It's a great all-around system and I can't imagine working without it.
Mac for life. PCRecruiter for life.
The scheduling feature of the program is confusing, especially when it comes to different time zones. Some of my clients prefer I send a meeting notice to them so they can accept it and move it to their calendar. I haven't really mastered using this function or felt confident enough to use the meeting scheduler on a regular basis.
I think it would be cool to be able to color code or customize how different positions look on the system. Just like you can upload a company logo or a candidate's headshot...it would be nice to be able to color code positions with a wrench for a technician role for example, or a dollar sign for a controller job. I am a visual person and would like to make the live roles look different than the jobs that are filled, closed or on hold.
Some of the functionality is over my head. But I know that training is available for every feature of the system. All I would have to do is schedule it with representative. She's great.
When I used PCRecruiter in my past working for another company, I didn't like how other recruiters could go in and "steal" an active candidate who I was working with, without my permission. I think this issue was due to the fact that 6+ recruiters were competing for the same talent in this shared database and some recruiters lacked integrity and manners. There was also no enforcement of a fair and equitable system to share the database.
-Ability to customize name, company, and position record layouts to optimize work flow
-Ability to show/hide all menu options and arrange as needed
-Built in email client (PCRMail) integrates directly with database, so all correspondence is recorded automatically under the record's activities. Can easily move from email to client's record in database
-Can configure multiple email aliases for each user and assign custom SMTP settings to each respective alias (useful for dividing marketing and transactional emails between separate ESP's)
-Live Chat support allows for much quicker response times to issues and support staff is great to work with
-Limited email marketing functionality (can't send bulk marketing emails to a list of companies, can't schedule a future email blast to send out on a certain date/time, no way to configure a default bulk sending dedicated IP for marketing efforts, spotty "resend check" feature that only checks bulk email correspondence but skips all direct email activity, etc.)
-Can't search for record activities (i.e. sent someone an email) and record data (i.e. in the state of Texas) at the same time. Cumbersome process of having to do one search, save those results to a list, do the other search, and filter by that list.
-PCRMail has been notoriously problematic at times over the years (address book issues, email encoding issues, spell check problems, inbox refresh problems, frame sizing issues, etc)
-Unable to search rollup lists by rollup code (even though rollup codes are used in all advanced searches)
-No way to unmerge merged records
Since this review was posted, we have updated our bulk-email features and can now schedule future sends, use dedicated accounts for marketing emails, and handle resends/bounces more effectively.
Other improvements have been made to address some of Scott's previous concerns. And of course many other upgrades have been made in the past year+ of time! We are always listening to our users and making changes based on their feedback.