ADP Workforce Now


Logo di ADP Workforce Now

 

4364 recensioni (4,5/5)
 

ADP Workforce Now is a comprehensive solution for managing HR, payroll, talent, compliance, and employee benefits. This workforce solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more.

This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace. App integration can help management further customize HR solutions to fit unique workforce needs.

ADP Workforce Now provides self-service tools for employees and HR management teams, such as the widely used ADP Mobile app. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more.

Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute, and ADP Professional Services; and, access to the ADP client community with more than 50,000 peers.

 

ADP Workforce Now - ADP Workforce Now - Multi-device accessibility
 
  • ADP Workforce Now - ADP Workforce Now - Multi-device accessibility
    ADP Workforce Now - Multi-device accessibility
  • ADP Workforce Now - ADP Workforce Now -Job benchmarking
    ADP Workforce Now -Job benchmarking
  • ADP Workforce Now - ADP Workforce Now -Post job details on various job portals
    ADP Workforce Now -Post job details on various job portals
  • ADP Workforce Now - ADP Workforce Now -Manage candidate profiles
    ADP Workforce Now -Manage candidate profiles
  • ADP Workforce Now - ADP Workforce Now -Benefits management
    ADP Workforce Now -Benefits management
  • ADP Workforce Now - ADP Workforce Now -ADP Mobile
    ADP Workforce Now -ADP Mobile
Sistemi operativi supportati:
Windows 7, Windows Vista, Windows XP, Mac OS, Browser web (indipendente dal sistema operativo), Windows 2000, Windows 8, Windows 10

4364 recensioni su ADP Workforce Now

 

Shilleah S. Specializzazione: Servizi ai consumatori Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

5/12/2019

5/12/2019

Fonte della recensione: Capterra

Love this for our company payroll!

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Quick and efficient now that all of our employees information is imported over. Great feedback from our employees with the online login and viewing of past checks, paid time off, etc.

Vantaggi

It is easy to access, and store/add data from week to week. It is implemented well for our technicians and sales agents to log in online and view all their payroll information.

Inconvenienti

There was a bit of a learning curve at first, and did take some time to learn and import all our previous payroll information.

Sherri A. Specializzazione: Servizi bancari Numero di dipendenti:  201-500 dipendenti Numero di dipendenti:  201-500 dipendenti

4/2/2020

4/2/2020

Fonte della recensione: Capterra

It's come a long way

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We enjoy having the functionality and time savings it brings to our organization. I look forward to future upgrades to the reporting and performance review features.

Vantaggi

We have used ADP for over 10 years. It has come a long way in the functionality. They have a good system for open enrollment, policy acknowledgements, W4 reporting, benefit tracking. I like the historical information. We recently added Doc Cloud and have enjoyed having all the documents in one place.

Inconvenienti

The reporting feature needs some work. They information is in the system, but the reports to pull the information aren't very user friendly. For example, their gross pay report is wonderful, but there isn't a report to pull that breaks down what categories the information came from. The performance review feature doesn't allow for customization to add forms. Also, when they make upgrades, they don't recognize the affect it will have on other parts of the software.

Linda W. Specializzazione: Proprietà immobiliari Numero di dipendenti:  51-200 dipendenti Numero di dipendenti:  51-200 dipendenti

7/5/2020

7/5/2020

Fonte della recensione: Capterra

Best Way to keep Time

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We use this to keep track of our shift and PTO. I really enjoyed the PTO system, made it so convenient to plan vacations with the calendar PTO estimator.

Vantaggi

ADP responded quickly and updated the information just as quickly. Very user friendly, plus clear instruction on how to perform task.

Inconvenienti

I can't think of anything I disliked about ADP. It was always working and fast to update. Easy to use without any training.

Victoria N. Specializzazione: Servizi e tecnologie dell'informazione Numero di dipendenti:  51-200 dipendenti Numero di dipendenti:  51-200 dipendenti

7/1/2020

7/1/2020

Fonte della recensione: Capterra

Has Potential to be Great, Makes Life Easier

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Overall, like I said originally, this system does make life easier despite my many gripes. The user experience needs to be improved, and broken features should have a higher urgency to be fixed. I would recommend the product from a cost perspective if you are in the market for a PEO, but be patient. We considered Ultimate Software but the price was daunting. You get what you pay for.

Vantaggi

Despite my less than stellar rating, this software does make life easier. I can't speak for the submitting of payroll aspect of the site (HR Professional myself), but I know that looking up payroll information, and having it available right away, is extremely helpful and organized. Your reps will alert you of any passed legislation that requires your business to take action. The learning platform allows employees in certain states to take classes when required (i.e. prevention of sexual harassment courses that are now required). You can report on essentially anything; there are pre-loaded reports in the system and you have the ability to create any number of custom reports. Making employee information updates , employment related and personal, is relatively easy and painless. Adding a new employee is a breeze, as is processing a termination. With this partnership, handbook builder is free and ordering the 5 in 1 posters is free for federal and all states. We do not use the system for PTO or document management so I cannot speak to that.

Inconvenienti

The ADP WFN site is getting better. The My Learning platform is terrible, I should note there have been improvements, but overall this site has a terrible user experience. We've had too many issues to count with employees finishing courses only for progress to be deleted. When writing the support team, sometimes it takes a full month to get resolution. The rehiring process has changed and now, in my opinion, it doesn't make much sense and they don't make it easy. Our business partners/reps are very personable, but requests require multiple follow ups before any resolution is found. There has been a lot of turnaround as well. In one year, we've received 4-5 different reps. The custom report builder is terrible, not user friendly. As a company, we have had many issues that effect our employees (W2 issues, benefits issues) and that does not sit well with anyone. Employees are constantly complaining that the system is terrible. Take that with a grain of salt, we know some people generally like to complain and can never be fully happy, HOWEVER, some claims are definitely founded. If I had to pick my ultimate least favorite thing about the system itself it would be the Compass/Task Manager on the home screen. Our rep has openly admitted that this feature does not work (no ETA on resolution from the IT team there) and we constantly have multiple urgent requests open from i9 required to be filled out to terms with missing documentation, all not true.

Calvina H. Specializzazione: Salute, benessere e fitness Numero di dipendenti:  51-200 dipendenti Numero di dipendenti:  51-200 dipendenti

20/3/2020

20/3/2020

Fonte della recensione

Great software for Payroll and HR

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My overall experience so far has been great. No big complaint

Vantaggi

Its easy to work around and understand each feature. The reporting is a great tool and the customer service support we get from ADP is great.

Inconvenienti

I wish they can make it to where we as the Administrator can login as an employees and see what they see when they call to ask a questions.