Informazioni su Dynamics 365

Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word. The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers. Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.
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Prezzo di Dynamics 365

Dynamics 365 non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di Dynamics 365 è disponibile a partire da 50,00 USD/mese.

Prezzo di partenza:
50,00 USD/mese
Versione gratuita:
No
Prova gratuita:

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Recensioni su Dynamics 365

Valutazione della caratteristica

Rapporto qualità-prezzo
4,1
Funzionalità
4,3
Facilità d'uso
4,0
Assistenza al cliente
4,2
5 recensioni su 4.430 Vedi tutte le recensioni
Mauro
  • Settore: Agricoltura
  • Dimensioni dell'azienda: 5.001-10.000 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
4

5
Data della recensione: 3/8/2022

Feedback Microsoft Dynamics

Vantaggi

Software completo per la gestione attivista lavorative in tutti gli ambiti business e anche privato.

Inconvenienti

Poca flessibilità con applicativi Apple.

Christan
  • Settore: Automazione industriale
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

5
Data della recensione: 11/3/2022

Esame software

Utilizzo questa piattaforma da anni, riesco a reperire facilmente informazioni di anni passati

Vantaggi

Sistema ordinato e intuitivo in gran parte dei menù proposti

Inconvenienti

Non sempre a colpo d'occhio si trova tutto, alcuni filtri sono meno intuitivi

Angela
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 1.001-5.000 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 8/8/2022

Are you a business user that loves data? Get Dynamics CRM!

At my previous organisation we used Dynamics 365 to create customer service tickets, capture leads and sales to create sales pipeline visuals, capture our suppliers and vendors with automated reminders. We used so many features, including using groups to control who see which section of CRM! So we could keep everyone on the same platform without giving them different URLs or different software!

Vantaggi

The development process is easy to control and roll back whenever you want to. Moving new features from development to QA to PROD is a breeze with the wizard processes. Being able to develop each section on its own means you can make speedy differences for your teams quickly and effectively.

Inconvenienti

I was lucky enough to have SharePoint experience before I started using Dynamics CRM but the learning curve with the terminology specifically for Dynamics meant a lot of repetitive googling to ensure I wasn't about to break things during development.

Kalen
  • Settore: Sport
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 16/8/2022

Access documents and communicate from anywhere

Vantaggi

This software was easily implemented and even easier to use. 2-step authorization is seamless. Also easy to convert google documents to Microsoft.

Inconvenienti

The training process to carry the knowledge of using this platform to other employees was strenuous but once staff were trained up we did not experience any issues.

Alternative considerate

Google Drive

Perché passare a Dynamics 365

Better customer service, easier to roll-out and train staff
Renaud
  • Settore: Dispositivi medici
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
2
Caratteristiche
3
Facilità d'uso
2
Assistenza al cliente
3

3
Data della recensione: 3/8/2022

Cumbersome, not very portable

It was ok, but I fund the software to be too cumbersome to use efficiently

Vantaggi

This is a full feature solution that can integrate in a ERP system with lost of options

Inconvenienti

It looks lime it was developed years ago and has not changed much. The mobile application is not great and the customization is difficult, long and expensive

Alternative considerate

Salesforce Sales Cloud

Perché scegliere Dynamics 365

Tigerpaw was limited and not easy to use

Software precedente

Tigerpaw Software

Perché passare a Dynamics 365

At the time it seemed to be the better solution. Things have evolved and it looks like Dynamics lags behind the times

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