Corky H. Specializzazione: Vendita al dettaglio Numero di dipendenti: 2-10 dipendenti
I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.
Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.
There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house.
The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.
Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.
Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.
Julie C. Specializzazione: Industria alberghiera Numero di dipendenti: 2-10 dipendenti
I have confidence that my software is doing what it should and that my storage business is running smoothly.
This software is so easy to use, very user friendly and logical. I had to enter all my customers into the software because I was unable to get a spreadsheet of my customers from my current software. After that the integration was very easy. We were up and running in just a few days. I love that the customer profile has all the info you need for each customer including billing and history. I love that customers can book and pay online and that we now have a website for our business. Customer service is top notch!
I don't see any negatives at this point.
The business can keep running after our emove disaster.
I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.
It's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.
Risposta: Easy Storage Solutions 1/6/2018
Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us!
Thank you for your business and your feedback!
Richard H. Specializzazione: Magazzinaggio Numero di dipendenti: 2-10 dipendenti
GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.
Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer.
Setting up customer accounts took time but that was expected. After that. It was a breeze.
Amy R. Specializzazione: Magazzinaggio Numero di dipendenti: 2-10 dipendenti
It has been great so far. I have been able to do everything I wanted and received help from customer service when I needed it.
I like the ease of use of the software and the customer support when you need it!
I would like to see more on the dashboard, I love being able to see everything at one time, it would be nice to be able to customize the dashboard.