Informazioni su When I Work

When I Work is a cloud-based employee scheduling solution that helps organizations track time and attendance, create and edit employee schedules, add new jobs to the calendar, review timesheets and fill shifts. When I Work lets users manage schedules and track time on mobile devices using native and browser-based apps. Employees get mobile alerts when their schedules change and can request shift changes or time off using the app. Managers are notified when employees make time-off requests, and they can approve them online. Users can import employee data from spreadsheets or CSV files and help avoid schedule conflicts. Communication methods such as group email services and custom texting are also supported. When I Work integrates with payroll providers such as Gusto, QuickBooks and ADP and is suitable for businesses of multiple sizes. Pricing is per month. Support is offered via online videos, documentation and ticket.
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Prezzo di When I Work

When I Work non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di When I Work è disponibile a partire da 2,50 USD/mese.

Prezzo di partenza:
2,50 USD/mese
Versione gratuita:
No
Prova gratuita:

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Recensioni su When I Work

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,4
Funzionalità
4,3
Facilità d'uso
4,4
Assistenza al cliente
4,4
5 recensioni su 983 Vedi tutte le recensioni
Trish
  • Settore: Medicina veterinaria
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni settimana di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 25/7/2019

Great software for teams of all sizes

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vantaggi

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Inconvenienti

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Alternative considerate

Gingr

Perché passare a When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Risposta di When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Data risposta: 29/7/2019
Katja
  • Settore: Industria alberghiera
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
0

5
Data della recensione: 21/10/2022

My favorite scheduling app that I've used so far!

I have used When I Work at two different places of employment and prefer it over other scheduling applications, such as ADP.

Vantaggi

When I Work is very simple to use and easy to navigate. My current or upcoming schedule always shows up as soon as I log into the app, and I can easily view my upcoming shifts and approve them. Putting in requests and setting my availability is also very straightforward. Finally, I enjoy the messaging feature, which is helpful for communicating with a whole team or with individuals whom I haven't shared contact information with yet.

Inconvenienti

Sometimes When I Work logs me out of the app and I am forced to log in again, which can be inconvenient if I don't have my password saved or written down. When I cancel a shift, it still shows up in my Concluded Requests, as well as my employer's requests for me, which I feel is a bit unnecessary. I would prefer if it just showed up in mine but not in my employer's requests. I also wish my shifts from previous weeks were still available to view.

Risposta di When I Work

Hi, Katja Thank you for leaving such a positive review. We appreciate your time and support!

Data risposta: 27/10/2022
Steven
  • Settore: Medicina alternativa
  • Dimensioni dell'azienda: 201-500 dipendenti
  • Ogni giorno di utilizzo per Prova gratuita
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
3
Facilità d'uso
4
Assistenza al cliente
4

3
Data della recensione: 28/10/2022

Great

I just like that it eased the duty of writing the employee schedule

Vantaggi

It functions as it is intended. Its convenient and you can auto schedule as well. It could take sometime

Inconvenienti

The support staff isnt always available and its sometimes complex to use. Some of the auto schedule features are obsolete

Alternative considerate

TicketSource

Perché passare a When I Work

Because i did. Free trial was the seller
mera
  • Settore: Servizi ai consumatori
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
4

5
Data della recensione: 18/9/2022

my review about when i work

An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work.

Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change, employees receive smartphone alerts, and they may use the app to request time off or shift changes. When staff members request time off, managers are informed and have the option to approve it online. Users can prevent scheduling conflicts by importing personnel data from spreadsheets or CSV files. Additionally supported are forms of communication including customized messaging and group email services.

When I Work interacts with companies that offer payroll services like Gusto, QuickBooks, and ADP.

Vantaggi

The simplicity of scheduling and accessibility appeals to me.
They have a great customer service crew that is always willing to assist.
I had a good overall experience with When I Work, and I would highly suggest it to other Business owners.

Inconvenienti

My only negative experience was having to repeatedly reset my phone due to GPS issues when attempting to clock in, which was unpleasant and time-consuming.

Risposta di When I Work

Hi Mera, Thanks for taking the time to review our app. We'd like to help resolve any issues that you are experiencing if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!

Data risposta: 26/9/2022
Sneha
  • Settore: Software informatici
  • Dimensioni dell'azienda: 10.000+ dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
3

5
Data della recensione: 10/10/2022

Excellent scheduler to communicate with your team on daily basis

Love the product overall. Does the work it is supposed to do.

Vantaggi

- Create schedules quickly for the team
- Easy to communicate with the team
- Mobile friendly
- Tracking the progress

Inconvenienti

- Did not like the attendance and leave management
- Did not like the payroll features

Risposta di When I Work

Hi Sneha- Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.

Data risposta: 7/11/2022

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